34. Lessons From Pace Morby's Head of Operations Adriana Lane

The Ops Experts Club Podcast

SUMMARY:

In this episode of The Ops Experts Club Podcast, hosts Terryn and Savannah interview Adriana Lane, an experienced professional with a rich background in technology and operations. Adriana discusses her journey through various industry-disrupting companies, such as Yelp, Uber, and a cannabis payment startup, sharing insights into how these roles shaped her approach to business operations and leadership.

Adriana emphasizes the importance of problem-solving in leadership, recounting a pivotal learning moment from a past manager that transformed her approach to managing teams and business challenges. She also discusses her current role with Pace Morby and Cody Barton, expressing excitement about the potential to turn their umbrella company into a household name through strategic branding and operational excellence.

Throughout the conversation, Adriana highlights the importance of adaptability, communication, and long-term vision in overcoming hurdles and driving company success. She advocates for a solutions-oriented mindset and the value of tracking trends over time to identify operational efficiencies. The episode provides listeners with valuable lessons on leadership, problem-solving, and the impact of innovative thinking in the operations world.

Minute by Minute:

0:00 Introduction and get to know Adriana Lane of Manifest U

4:01 How Adriana got started in operations

7:40 It’s all in how you say it

12:30 The sudden focus changes that happen with work

14:19 The best ways to communicate with your team

16:25 A shared appreciation for Asana

18:06 Good advice for younger operations pros