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499: Be the Novelty with Cathy Duvall
Manage episode 423119615 series 3558992
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What challenges come with running a pet care business in a rural area? In this episode, Cathy Duvall, owner of Goin' to the Dogs Pet Sitting, shares her journey of relocating from metro Atlanta to the North Georgia mountains and the unique adaptations required for rural pet sitting. Cathy emphasizes the importance of setting boundaries for personal health and business sustainability, and how learning to say no transformed her approach. She discusses the stark differences between urban and rural pet sitting, including slower growth and varied client expectations. Cathy highlights the importance of professional credentials and how educating clients about being bonded and insured builds trust and peace of mind.
Main topics:
- Starting out
- Setting boundaries and personal health
- Urban vs Rural pet care
- Ensuring Peace of Mind
- Continuing Education
Main takeaway: The greatest compliment I can receive is when a client tells me I gave them peace of mind. That's how I know I did my job well.
About our guest:
Hi! I am Cathy Duvall, the sole proprietor of Goin’ to the Dogs Pet Sitting. Certified Professional Pet Sitter (CPPS), Elite Fear Free Certified Professional (FFCP). I started my business in March 2015 when I lived in Cumming, GA (in the metro Atlanta area). I relocated in 2018 to Mineral Bluff, GA in the beautiful North Georgia mountains, and I had to start my business from scratch when I relocated.
Before March 2015, I was a radio news reporter in my younger adult years and a technical writer in the mid-1990s. I grew weary of the grind and politics of corporate life, and I retired from it in 1997. I then became a happy stay-at-home wife and devoted dog mom! While living this wonderful chapter of my life, from time to time I would take care of my neighbors’ pets when they traveled and couldn’t take their fur kids with them. One of those neighbors suggested that I start a pet-sitting business. So I did!
My pet-care services include drop-in visits, vacation visits and overnight stays. I also offer dog-walking services on a limited basis. I continue to recover from three ankle surgeries since September 2021, so I must be selective about the dogs I can walk.
When I am not devoting my time to my pawsome pet clients, I enjoy spending time with my husband, Garland, and our two mixed-breed rescue dogs, Atlas and Aspen. I also do a weekly cat of the week write-up for my local newspaper when I am not tending to the duties of my pet-care business.
Links:
phone: 770-883-4644
https://www.facebook.com/cathy.duvall.31
https://www.facebook.com/gointothedogsga/
https://www.gointothedogsga.com/
Give us a call! (636) 364-8260
Follow us on: Instagram, Facebook, Twitter
Email us at: feedback@petsitterconfessional.com
Full show notes and transcript
Sponsored by:
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National Association of Professional Pet Sitters
www.petsitters.org
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