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Rehabilitating Your Reputation After a Security Setback - CFH #20
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The worst has happened. You failed to protect one or more managed services clients from a cyberattack. Maybe you were even infected yourself. Or perhaps a failed product launch or negative engagement with a customer has resulted in a scathing review. There are lots of ways an MSSP can wind up with a tattered reputation -- and sometimes they're not even fully to blame. And that's why a good incident response and disaster recovery plan means not only getting your IT networks up and operational again; it also means salvaging your reputation and not letting this incident define you. This session will look at strategies for restoring your image after something goes very wrong.
Show Notes: https://securityweekly.com/cfh20
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