Balancing Vision, Execution, and Trust in Operations Management with Roger Noyes

Speak In Flow

In episode 80 of the Speak In Flow Podcast, host Melinda Lee chats with Roger Noyes, an experienced operations leader, who shares his insights on building efficient teams, managing operational change, and fostering trust as a foundation for leadership. Roger brings over 17 years of experience from LeapFrog and his current role as VP of Operations at Catch+Release. In this conversation, Roger discusses servant leadership, navigating team dynamics, and effectively implementing tools that help organizations scale. Whether you’re an entrepreneur, a manager, or a leader in any capacity, this episode offers actionable advice on how to lead with trust and achieve operational excellence.

In This Episode, You Will Learn:

The Importance of Operational Efficiency

Roger explains how operational efficiency is crucial for a business’s success and how he helps teams solve problems and become more effective in their roles.

Servant Leadership in Practice

Learn how Roger’s servant leadership philosophy empowers teams and builds trust, leading to stronger cohesion and better results.

Managing Change in Startups

Roger shares lessons from leading Catch+Release through a major operational change, discussing the challenges and long-term rewards of embracing change.

Choosing the Right Tools for Operational Success

Find out how Roger led his team in selecting the right tools to drive efficiency without overspending.

Building and Maintaining Trust

Roger discusses why trust is key in leadership and team success, and how to build it "drop by drop."

Memorable Quotes:

"Trust is built in drops and lost in buckets."

"Operational efficiency means solving problems and helping your team become better at what they do."

"As a leader, it’s not about micromanaging; it’s about empowering your team to execute."

Connect with Jeffrey Nott:

LinkedIn: https://www.linkedin.com/in/roger-noyes/

About the Guest:

Roger Noyes began his career at LeapFrog Toys as a software technician, soon moving into account management and global licensing roles. After LeapFrog’s acquisition by VTech, Roger managed partnerships with major entertainment brands like Disney and Nickelodeon. In 2018, Roger joined Catch+Release, where he now serves as VP of Operations, leading teams in licensing, project management, and sales. Roger is passionate about building operational efficiency, fostering trust, and leading through servant leadership.

Fun-facts:

• Roger’s college band opened for the Dead Milkmen.
• He tested out of spelling in 6th grade.
• He has a credit line in a Pixar movie.
• Roger is a proud dad of two teenage daughters and loves dad jokes.

About Melinda:

Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.

She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence.

Website: https://speakinflow.com/

Facebook: https://m.facebook.com/speakinflow

Instagram: https://instagram.com/speakinflow

LinkedIn: https://www.linkedin.com/in/mpowerall

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