Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
Manage episode 226057980 series 1321688
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Back in 2004, Tim outsourced a call center work to a BPO in the Philippines and he was surprised by how efficient and cost-effective the service was. Tim realised that the Philippines offers an enormous pool of talent, which can perform not just voice work, but a whole range of knowledge work - the accounting, marketing, customer service, a whole range of services. He then decided to set up his own back office operations in the Philippines for a successful national business in Australia, giving birth to EMAPTA. EMAPTA, which came from the initials of his family - Elizabeth, Mark, Amanda, Paul, Tim and Adrian - has helped hundreds of small businesses in Australia and created hundreds of jobs for highly talented and skilled Filipinos since 2005. They have clients in Australia, New Zealand, UK, US, Middle East and SE Asia. EMAPTA specialises in General Business, Accounting and Financial Services, Legal, Marketing, IT Support, Media, Transport and Logistics, and Retail. As the motto of EMAPTA says, “Whatever your business is, and how many people you need to hire, if the skills required can be sourced in the Philippines, then the activities can be offshored with EMAPTA.” Visit https://offshoring.com.ph more details.