It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Get Ahead of a Business Crisis: Tips from QBE's Head of Claims
MP3•Thuis aflevering
Manage episode 277796803 series 1614268
Inhoud geleverd door Middle Market Growth and Middle Market Growth Magazine. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Middle Market Growth and Middle Market Growth Magazine of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
This episode is brought to you by QBE North America, part of QBE Insurance Group Limited, one of the largest insurers and reinsurers worldwide. *** Eric Sanders, QBE North America's head of claims, joins the podcast to discuss the role of an insurance claims department as an "economic first responder," and he offers ways that businesses can tap into the expertise and resources offered by the claims team before a crisis occurs. Sanders outlines best practices for what to do in various loss scenarios, plus how to achieve the best claim results. He stresses the importance of building rapport with one's claims professional, and describes how to strengthen that relationship. He also highlights emerging risk areas for 2021 that business leaders should keep an eye on. Earlier podcast episodes featuring QBE leaders highlighted the risks to middle-market companies revealed by the "Mid-size Company Risk Report," based on a survey conducted by QBE and ACG, as well as the drivers behind increased liability and litigation risk. Listen to previous podcast episodes featuring QBE professionals: Surveying Risk in the Middle Market with QBE: https://middlemarketgrowth.org/podcast-surveying-risk-in-the-middle-market-with-qbe/ Rising ‘Social Inflation’ Is Putting Midsize Businesses at Risk. Here’s Why: https://middlemarketgrowth.org/podcast-qbe-on-litigation-and-liability-risk/ Find the full risk report on QBE's website: www.qbe.com/us/risk-report. **** The Middle Market Growth Conversations podcast is produced by the Association for Corporate Growth. To learn more about the organization and how to become a member, visit www.acg.org.
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139 afleveringen
MP3•Thuis aflevering
Manage episode 277796803 series 1614268
Inhoud geleverd door Middle Market Growth and Middle Market Growth Magazine. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Middle Market Growth and Middle Market Growth Magazine of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
This episode is brought to you by QBE North America, part of QBE Insurance Group Limited, one of the largest insurers and reinsurers worldwide. *** Eric Sanders, QBE North America's head of claims, joins the podcast to discuss the role of an insurance claims department as an "economic first responder," and he offers ways that businesses can tap into the expertise and resources offered by the claims team before a crisis occurs. Sanders outlines best practices for what to do in various loss scenarios, plus how to achieve the best claim results. He stresses the importance of building rapport with one's claims professional, and describes how to strengthen that relationship. He also highlights emerging risk areas for 2021 that business leaders should keep an eye on. Earlier podcast episodes featuring QBE leaders highlighted the risks to middle-market companies revealed by the "Mid-size Company Risk Report," based on a survey conducted by QBE and ACG, as well as the drivers behind increased liability and litigation risk. Listen to previous podcast episodes featuring QBE professionals: Surveying Risk in the Middle Market with QBE: https://middlemarketgrowth.org/podcast-surveying-risk-in-the-middle-market-with-qbe/ Rising ‘Social Inflation’ Is Putting Midsize Businesses at Risk. Here’s Why: https://middlemarketgrowth.org/podcast-qbe-on-litigation-and-liability-risk/ Find the full risk report on QBE's website: www.qbe.com/us/risk-report. **** The Middle Market Growth Conversations podcast is produced by the Association for Corporate Growth. To learn more about the organization and how to become a member, visit www.acg.org.
…
continue reading
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