How to Say "No" to Customers (S2 E17)
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How do you maintain good boundaries in the library? We attempt to answer this question and dive into the many complexities of providing good customer service without giving too much of yourself. This conversation is filled with personal examples of how we've over-extended ourselves and our strategies to improve our own boundaries. On the Reading Break, Shaena talks about Every Heart a Doorway by Seanan McGuire and Homework by Julie Andrews. Jenna talks about The Glass Hotel by Emily St. John Mandel. We'd love to hear your thoughts on this topic! Feel free to reach out on social media.
Music Used: Thorn Horn by Alexander Nakarada | https://www.serpentsoundstudios.com
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