It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Performance Support And Chatbots With Jamie Good - No. 58
MP3•Thuis aflevering
Manage episode 229417582 series 1291918
Inhoud geleverd door Learning While Working Podcast and Sprout Labs. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Learning While Working Podcast and Sprout Labs of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
Jamie Good is one of the people who have pioneered using chatbots in L&D. In this interview we explore how chat can be used in L&D. He talks about a great example of a conference chatbot that focused on helping conference attendees to collect their takeaway from sessions and making those takeaways more actionable. For Jamie, one of the most powerful applications of chatbots in L&D is in performance supports, which is something that Paul Healy from Learning Pool also talks about in a later podcast. This interview is also packed full of great advice from Jamie about getting started with chatbots in L&D.
…
continue reading
10 afleveringen
MP3•Thuis aflevering
Manage episode 229417582 series 1291918
Inhoud geleverd door Learning While Working Podcast and Sprout Labs. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Learning While Working Podcast and Sprout Labs of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
Jamie Good is one of the people who have pioneered using chatbots in L&D. In this interview we explore how chat can be used in L&D. He talks about a great example of a conference chatbot that focused on helping conference attendees to collect their takeaway from sessions and making those takeaways more actionable. For Jamie, one of the most powerful applications of chatbots in L&D is in performance supports, which is something that Paul Healy from Learning Pool also talks about in a later podcast. This interview is also packed full of great advice from Jamie about getting started with chatbots in L&D.
…
continue reading
10 afleveringen
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