Off Script: Imagining the next era of customer service

Intercom on Product: Building Software in an AI-first World

Inhoud geleverd door content@intercom.io. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door content@intercom.io of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.

22d ago 20:08

MP3•Thuis aflevering

Intercom CEO Eoghan McCabe breaks down how AI is about to disrupt customer service on a scale we’ve never seen before. From bots talking to bots to AI surpassing human expertise—this is just the beginning. The race to build and ship the future is on.

Watch this episode on YouTube: https://youtu.be/WIBibfv3SKk

Follow the people:

https://www.linkedin.com/in/eoghanmccabe/

https://x.com/eoghan

Follow Intercom:

Twitter: https://x.com/intercom

LinkedIn: https://www.linkedin.com/company/intercom/

Sign up for Intercom on Product: a monthly newsletter sharing our latest thinking on building and designing great products, and how that's changing in the age of AI. www.inter.com/productpodcast

www.intercom.com

#customerservice #Customersupport #aiinsights

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

36 afleveringen

#User Experience #Software Development #Business #Intercom #Product Design #Software #johnc1@indigo.ie #Tech #RD In #Productivity #SaaS