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032 | Guarding against "Reputation Damage" in Your HOA
Manage episode 387526309 series 3470637
Today Kevin and Robert explore how to manage reputational damage in HOAs and maintain community harmony.
❗Join our LIVE Podcast April 1st 2024 on Youtube! 👉 https://www.youtube.com/watch?v=24KbKsKyoNY
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/
This episode isn't just about rules and regulations; it's about the heart of community living. Learn how to navigate the delicate balance of enforcing policies while fostering respect and understanding among residents. We tackle the tough questions: How do you maintain order without stepping on toes? How do you turn conflict into cooperation? Join us for a journey through the complexities of HOA management, blending expert advice with relatable, real-life scenarios. Perfect for HOA board members and residents who believe in building not just a community, but a home for all.
Chapters from today's episode: Guarding against "Reputation Damage" in Your HOA
00:00 Disrespect and accountability in a HOA.
02:39 Dealing with Troublemaker Homeowners
06:11 What is reputational damage?
07:06 Should you be careful around that “one person” in your association?
09:07 Written/digital reputational damage
10:50 Dealing with incivility in your HOA
18:53 How is your reputation actually damaged and measured?
21:12 Learning not to be reactionary & building up personal skills
25:37 Being Kind & Honest
27:18 how to deal with troublemakers at a HOA Board Meeting
Podcast Links:
Full Episode List
Watch On Youtube
Engage in the conversation!
Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.com
Nominate yourself or a Board Hero you Know!
Board Hero Nominations
Shop!
HOA insights now has its very own merch store! Our team has whipped up some hats, mugs, T-Shirts, & more that we think Volunteer HOA Boardmembers are gonna love. We also offer dozens of FREE zoom backgrounds. Available in our Boardmember Merch Store!
Connect with Hosts on LinkedIn
Julie Adamen
https://www.linkedin.com/in/julieadamen/
Kevin Davis, CIRMS
https://www.linkedin.com/in/kevin-davis-98105a12/
Robert Nordlund, PE
https://www.linkedin.com/in/robert-nordlund-pe-rs-5119636/
Support Our Sponsors
Association Insights & Marketplace
https://www....
Hoofdstukken
1. Disrespect and accountability in a HOA (00:00:00)
2. Dealing with Troublemaker Homeowners (00:02:39)
3. What is reputational damage? (00:06:11)
4. Should you be careful around that “one person” in your association? (00:07:06)
5. Written/digital reputational damage (00:09:07)
6. Dealing with incivility in your HOA (00:10:50)
7. How is your reputation actually damaged and measured? (00:18:53)
8. Learning not to be reactionary & building up personal skills (00:21:12)
9. Being Kind & Honest (00:25:37)
10. How to deal with troublemakers at a HOA Board Meeting (00:27:18)
71 afleveringen
Manage episode 387526309 series 3470637
Today Kevin and Robert explore how to manage reputational damage in HOAs and maintain community harmony.
❗Join our LIVE Podcast April 1st 2024 on Youtube! 👉 https://www.youtube.com/watch?v=24KbKsKyoNY
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/
This episode isn't just about rules and regulations; it's about the heart of community living. Learn how to navigate the delicate balance of enforcing policies while fostering respect and understanding among residents. We tackle the tough questions: How do you maintain order without stepping on toes? How do you turn conflict into cooperation? Join us for a journey through the complexities of HOA management, blending expert advice with relatable, real-life scenarios. Perfect for HOA board members and residents who believe in building not just a community, but a home for all.
Chapters from today's episode: Guarding against "Reputation Damage" in Your HOA
00:00 Disrespect and accountability in a HOA.
02:39 Dealing with Troublemaker Homeowners
06:11 What is reputational damage?
07:06 Should you be careful around that “one person” in your association?
09:07 Written/digital reputational damage
10:50 Dealing with incivility in your HOA
18:53 How is your reputation actually damaged and measured?
21:12 Learning not to be reactionary & building up personal skills
25:37 Being Kind & Honest
27:18 how to deal with troublemakers at a HOA Board Meeting
Podcast Links:
Full Episode List
Watch On Youtube
Engage in the conversation!
Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.com
Nominate yourself or a Board Hero you Know!
Board Hero Nominations
Shop!
HOA insights now has its very own merch store! Our team has whipped up some hats, mugs, T-Shirts, & more that we think Volunteer HOA Boardmembers are gonna love. We also offer dozens of FREE zoom backgrounds. Available in our Boardmember Merch Store!
Connect with Hosts on LinkedIn
Julie Adamen
https://www.linkedin.com/in/julieadamen/
Kevin Davis, CIRMS
https://www.linkedin.com/in/kevin-davis-98105a12/
Robert Nordlund, PE
https://www.linkedin.com/in/robert-nordlund-pe-rs-5119636/
Support Our Sponsors
Association Insights & Marketplace
https://www....
Hoofdstukken
1. Disrespect and accountability in a HOA (00:00:00)
2. Dealing with Troublemaker Homeowners (00:02:39)
3. What is reputational damage? (00:06:11)
4. Should you be careful around that “one person” in your association? (00:07:06)
5. Written/digital reputational damage (00:09:07)
6. Dealing with incivility in your HOA (00:10:50)
7. How is your reputation actually damaged and measured? (00:18:53)
8. Learning not to be reactionary & building up personal skills (00:21:12)
9. Being Kind & Honest (00:25:37)
10. How to deal with troublemakers at a HOA Board Meeting (00:27:18)
71 afleveringen
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