Lowering Cancels & Returns: Using the Purchase Agreement
Manage episode 443605833 series 3073420
In this episode of Health Services University, we discuss how using a well-crafted purchase agreement contract can significantly reduce cancellations and hearing aid returns. Learn how clear communication of expectations, terms, and responsibilities upfront builds patient confidence and commitment. Join us for practical tips on leveraging the purchase agreement as a tool to minimize uncertainty, set realistic expectations, and ensure smoother, more successful patient experiences.
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