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97. The Hospitality Paradigm: Service Excellence and Human Connection with David Arraya
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Inhoud geleverd door Jamie Russo and Giovanni Palavacini. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Jamie Russo and Giovanni Palavacini of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
Episode Highlights:
- Gio and Jamie discuss customer experience levels and the challenges in the coworking industry's service sector.
- David Arraya talks about service and profitability in hospitality, and the delicate balance needed for success.
- The role of technology in hospitality is examined, along with maintaining the essential human touch.
- Insights into effective team dynamics are shared, highlighting the importance of leveraging individual strengths.
- A deep dive into the necessity of human connection in an era increasingly driven by technology.
- The importance of living mindfully and the impactful potential of businesses grounded in purpose.
Resources Mentioned in this Podcast:
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