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Sophia Dunkley on Transforming Dental Practices through Patient Emotion
Manage episode 405256855 series 3420898
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Ever wonder why some dental practices thrive while others merely survive? The key might just lie in how well a dentist can waltz through the intricate steps of case acceptance and patient trust. On Fearless Dentistry, I, Dr. John Gordon, sit down with the esteemed dental business coach Sophia Dunkley to examine the pulse of a flourishing dental practice. Sophia unravels her blueprints for nurturing patient relations and cultivating an environment where case acceptance becomes a natural outcome of empathetic engagement.
This episode is more than a mere discussion; it's an emotional journey through the heart of dental practice marketing and patient care. As I share my own stories and strategies on bridging the gap between professional respect and a welcoming atmosphere, Sophia eloquently details how emotions significantly sway patient decisions. We both underscore the transformative power of understanding and tapping into the patient's emotional experience, especially when it comes to life-altering procedures like dental implants.
Leadership, communication, and culture—these are not just buzzwords but essential elements for any dentist aspiring to lead a practice that changes lives. We consider the emotional resonance of a patient's smile and how leaders in dentistry can wield their influence to elevate both their team and patient experiences. Lastly, we tackle the fears and barriers that dentists face in recommending high-value treatment plans. With Sophia's expert guidance, this episode promises insights into overcoming these hurdles and embracing the profound satisfaction that comes with making a real difference in patients' lives. Join us on this transformative exploration to discover the art of case acceptance in dentistry.
Connect with Sophia:
www.thepracticenavigator.com
1-347-878-9134 Mobile
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
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