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SIMPLE Brand: Creating Loyal Customers Through a SIMPLE Customer Experience - Matt Lyles, Matt Lyles & Co, LLC
Manage episode 396080186 series 3380943
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| The world is evolving at a rapid pace. Customer expectations have never been higher. And customer loyalty has never been lower.As the world becomes more complex, the brands that are winning prove the one thing that most other brands aren’t – simplicity. And they provide it through every marketing interaction and beyond.Just what are customers looking for in a simple experience, and how can you deliver it? Learn the six behaviors your marketers need to instill to immediately turn your customers’ experience from complex to SIMPLE.
Key Takeaways:
Attendees will learn:The common marketing mistakes brands make that drive complexityHow the world’s simplest brands create loyal fans through SIMPLE experiencesThe 6 key behaviors you can instill in your team today to create SIMPLE experiences that’ll help you acquire and retain more customers
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