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Scalable customer education with Angela Carmack
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In this episode of the Customer Strategy Podcast, I'm talking with Angela Carmack, Director of Customer Success at Journeyfront.
Journeyfront uses hiring data and machine learning to accurately predict candidate performance and retention. They offer a predictive hiring platform that helps teams make better hiring decisions through easily collecting, tracking, and analyzing hiring data.
What we talk about
- The appropriate level and cadence to engage with larger enterprise type clients.
- How to use scalable customer education in their marketing, while adding a bit of personal touch.
- How she can comfortably approach existing customers and change the direction of engagement she has with them.
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