On August 20th, 1989, Lyle and Erik Menendez shot and killed their own parents. Until then, this Beverly Hills family had been a portrait of the American Dream. How did it go so wrong? To listen to all four episodes of 'The Menendez Brothers' right now and ad-free, go to IntoHistory.com . Subscribers enjoy uninterrupted listening, early releases, bonus content and more, only available at IntoHistory.com . If you or someone you know is in crisis, there is free help available at mhanational.org Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Daily Deals
Customer Service and Startup Life by Kayako
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Inhoud geleverd door Kayako. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Kayako of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
Simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivalled customer support experience.
…
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Een aflevering
Delen
Markeer allemaal (on)gespeeld ...
Manage series 1240971
Inhoud geleverd door Kayako. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Kayako of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
Simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivalled customer support experience.
…
continue reading
Een aflevering
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Ever wondered if customer support professionals are happy with their jobs? If they feel appreciated by the companies they work for? How much they get paid? It may not surprise you to learn that: - Most support professionals prioritise customer happiness above company revenue. - Salaries for customer support managers span from less than $30k to more than $100k. - Delivering customer happiness becomes more difficult the more senior the support role. Sarah Chambers (our Director of Customer Support) and I take a deeper look into the customer support industry in 2016 and understand what challenges customer support will face in the year to come. In this podcast, we analyze the key findings of Kayako’s 2016 State of Profession Report (learn.kayako.com/state-of-the-profession-2016), and discuss the top challenges facing customer support in 2016. Be sure to download the free 30-page report for the full insights and an exploration into areas such as why: - Customer Support Managers have such varied salaries, ranging from $30,000 to $105,000. - Customer Support Managers appear to suffer burnout more readily than other roles. - Customer support professionals are less satisfied now than when they first started their jobs. - Reducing customer effort and multichannel support represent the biggest challenges facing support professionals today, and what this means for the future of the industry Free to download at: learn.kayako.com/state-of-the-profession-2016…
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