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The Missing Layer in E-commerce Retention: Phone Sales with Consio's Philippe Roireau
Manage episode 458212238 series 3553771
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Join host Pat Ahern in this interview with Philippe Roireau, the co-founder of Consio. Philippe shares his expertise in using phone sales to boost e-commerce retention and engagement.
He offers insights on best practices for launching a phone channel for ecommerce, the hidden benefits of calling past customers, when to make phone calls to potential customers, and how founders should think about hiring for this role.
Philippe also discusses how Consio turns abandoned checkouts and churned subscribers into loyal customers.
Connect with Philippe and Consio:
Visit the website: consio.ai
Email: phil@consio.ai
Stay connected by linking with Philippe on LinkedIn.
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