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342-Team Rounding With Instant Remedies
Manage episode 204821053 series 2292173
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Remember your Care Crowd Creed - Teaming Makes It Easier! One way we can utilize this aspect is by implementing the concept of Team Rounding. Making rounds doesn’t have to be an activity reserved only for management staff. Team members can take time to observe the goings-on of their environment and interact customers and fellow staff. There will be lots of opportunities for praise, as well as the occasional opportunity to spot an issue that can be corrected without need for blame or finger-pointing. These opportunities for instant remedies exemplify creating solutions closest to the problems!
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