Guest TLC—Things Taken, Left, and Complained About

Cleaning Crusader

In this hilarious and eye-opening episode of The Cleaning Crusader, Delilah Taylor, co-owner of Short Stay Cleaner, is joined by fellow owner and lead cleaner Mariah Taylor to discuss the unexpected realities of vacation rental cleaning. They dive into “Guest TLC”—things that guests have taken, left, or complained about—and share outrageous stories from their cleaning experiences. From disappearing duvet covers to unusual complaints about the “smell of cleaning products,” Delilah and Mariah reveal the quirks and challenges of the short-term rental industry.

For property owners and new hosts, they also provide valuable tips on handling guest expectations and setting clear boundaries with cleaning teams. Whether you’re a cleaner, property owner, or just curious about the behind-the-scenes of vacation rentals, this episode is packed with laughter, insights, and a peek into the often unpredictable world of short-stay cleaning.

This episode of The Cleaning Crusader is brought to you by Short Stay Cleaner. Based in Chattanooga, Short Stay Cleaner is a professional cleaning service specializing in vacation rentals and Airbnb turnovers. With a focus on reliability, thoroughness, and a deep understanding of the unique needs of short-term rental properties, Short Stay Cleaner ensures every property is guest-ready, every time. From before-and-after photos to inventory checks, they offer peace of mind for hosts, whether local or remote. Discover more about their services at shortstaycleaner.com and let them help you keep your rental spotless and welcoming.