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Personalization at Scale: Navigating High Volume with Clienteling
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In this episode of Clienteling Unveiled, we explore a crucial challenge for retail brands: how to maintain a personalized touch even when customer volumes are at their peak. As the holiday season approaches, delivering unique, memorable experiences is more important—and more challenging—than ever. Host Alexis Dulin chats with Meiling Fournier, VP of Sales at BSPK, who shares insights into how clienteling tools help luxury brands keep connections strong and meaningful at scale. Learn practical strategies for using data and automation to stay personal in high-traffic times, keep customers loyal, and make every interaction count. Join us for actionable tips to get you prepared for a successful holiday season of personalized engagement!
BSPK is a leading innovator in retail technology, empowering businesses to thrive in a dynamic market. Through cutting-edge solutions and insightful analysis, BSPK redefines the retail experience.
Check out our Clienteling 101 page to learn more about clienteling: https://www.bspk.com/clienteling101
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