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Emotional Mastery in Salons: Transforming Team Dynamics and Client Satisfaction
Manage episode 423217058 series 3505337
Inhoud geleverd door Lindsay Lowe & Jen Booth, Lindsay Lowe, and Jen Booth. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Lindsay Lowe & Jen Booth, Lindsay Lowe, and Jen Booth of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
What if you could transform the atmosphere of your salon simply by understanding and managing emotions? In our latest episode, we promise to equip salon leaders and professionals with the tools they need to navigate emotional states like deathfulness, grief, fear, and enthusiasm. Learn how these emotions impact team dynamics, client interactions, and overall salon culture. We discuss the critical differences between temporary emotions and settled attitudes, and how recognizing these can help maintain a positive and productive environment.
Join us as we uncover strategies for fostering an emotionally supportive salon, transforming anger into harmony and boredom into engagement. By understanding the emotional scale and providing necessary support, salon leaders can elevate their team's performance and client satisfaction. This episode is packed with actionable insights that will help you create a more joyful, cohesive, and efficient salon experience. Don’t miss out on mastering emotional awareness as a powerful leadership tool that can significantly boost your salon's bottom line.
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Hoofdstukken
1. Emotional Mastery in Salons: Transforming Team Dynamics and Client Satisfaction (00:00:00)
2. Understanding Emotions in the Salon (00:00:26)
3. Understanding Emotions in the Salon (00:11:40)
4. Managing Emotions in the Salon (00:16:44)
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