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Inhoud geleverd door Andrea Baker & Matt Florio, Andrea Baker, and Matt Florio. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Andrea Baker & Matt Florio, Andrea Baker, and Matt Florio of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
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Matt Deseno is the founder of multiple award winning marketing businesses ranging from a attraction marketing to AI appointment setting to customer user experience. When he’s not working on the businesses he teaches marketing at Pepperdine University and he also teaches other marketing agency owners how they created a software company to triple the profitability for the agency. Our Sponsors: * Check out Kinsta: https://kinsta.com * Check out Mint Mobile: https://mintmobile.com/tmf * Check out Moorings: https://moorings.com * Check out Trust & Will: https://trustandwill.com/TRAVIS * Check out Warby Parker: https://warbyparker.com/travis Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out: https://redcircle.com/privacy…
Episode 41 - What to do between operational learning and implementing your "big" solution
Manage episode 444339457 series 3474667
Inhoud geleverd door Andrea Baker & Matt Florio, Andrea Baker, and Matt Florio. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Andrea Baker & Matt Florio, Andrea Baker, and Matt Florio of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
We wrap up the story from episode 40 and discuss how you can bridge the gap from completing operational learning to implementing a solution that may take months to years.
51 afleveringen
Manage episode 444339457 series 3474667
Inhoud geleverd door Andrea Baker & Matt Florio, Andrea Baker, and Matt Florio. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Andrea Baker & Matt Florio, Andrea Baker, and Matt Florio of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
We wrap up the story from episode 40 and discuss how you can bridge the gap from completing operational learning to implementing a solution that may take months to years.
51 afleveringen
Tất cả các tập
×We celebrate 50 episodes of A HOP Podcast (with no name) and share what it's been like from our perspective.
Andy and Matt share their key takeaways and learnings from the episodes with Erik and Ron.
The thrilling conclusion to our time with Erik and Ron discussing their individual and business HOP development.
We continue our conversation with Erik and Ron and learn more details of what it was like to navigate the HOP related changes together.
We continue our conversation with Erik and Ron. This time we focus on the details of what had to change both personally and as a business for the HOP Transformation to progress.
We continue our story with Erik and Ron - moving onto what it was like to shift focus from safety metrics (like TRIR) to prioritizing real human safety outcomes.
We welcome guests Erik (former CEO at Aera Energy) and Ron (Former HSE Manager at Aera Energy) for a mini-series on what it was like to go through a HOP transformation both personally and as a business.
We finish the story of how Andy navigates her own frustration and blame when working with some leaders.
We take a listeners question on how to help people who have started practicing HOP but are struggling with blame shifting from those doing the work to supervisors/investigators. This quickly becomes Matt's favorite episode as we have a conversation with Andy while she is struggling with actively blaming a group of people.…
We wrap up the story from episode 40 and discuss how you can bridge the gap from completing operational learning to implementing a solution that may take months to years.
We discuss different ways you can approach seeing someone break a rule and why going in the HOP direction can increase accountability.
Andy and Matt discuss what HOP means to them inside and outside of work. Also, do we feel it is really worth all the extra effort and energy? (spoiler alert - yes)
We use two (hopefully helpful) analogies to describe what we mean when we say "HOP is not a program". Andrea shares a personal story with her daughter about how she applies this change in thought process to resolving conflict.
Andy finishes her "glove story" and shares how she came to understand what "capacity to fail safely" meant.
Andy shares her personal story of understanding what it means to "design differently" in HOP and how we can build more resilient systems.
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