The podcasts dedicated to leading the way in IT Management Best Practices .
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PR68 - DevOps. Release & Aviation Best Practices.mp3
34:15
34:15
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34:15
Practitioner Radio Episode 67-Door Pink Elephant
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PR 67 - The Lean IT Field Guide.mp3
33:19
33:19
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33:19
Practitioner Radio Episode 67-Door Pink Elephant
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PR 66- To Change Is Human But Never Easy
30:56
30:56
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30:56
Practitioner Radio Episode 66Door Pink Elephant
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PR 65- Enabling Strategic Engagement With BRM
31:44
31:44
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31:44
Practitioner Radio Episode 65Door Pink Elephant
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PR 64 - Enterprise IT Governance - MIA
32:54
32:54
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32:54
Practitioner Radio Episode 64Door Pink Elephant
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PR63 - Using Lean Visual Management for ITSM
29:41
29:41
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29:41
Practitioner Radio Episode 63Door Pink Elephant
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PR62 - Pink Elephant: How Does IT Get Its Money
31:08
31:08
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31:08
Want to find out more about what a company with a name like Pink Elephant has to teach organizations about managing IT? Go straight to the source! In this interview with David Ratcliffe, President of Pink Elephant, Executive Consultant and ITSM guru Troy DuMoulin digs deep to find out more about Pink Elephant including how they have been involved w…
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Pink Elephant: Optimizing Process Speed Through Value stream Mapping
31:08
31:08
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31:08
Want to find out more about what a company with a name like Pink Elephant has to teach organizations about managing IT? Go straight to the source! In this interview with David Ratcliffe, President of Pink Elephant, Executive Consultant and ITSM guru Troy DuMoulin digs deep to find out more about Pink Elephant including how they have been involved w…
…
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1
PR61 - Optimizing Process Speed Through Value stream Mapping
31:09
31:09
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31:09
Practitioner Radio Episode 61.Door Pink Elephant
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PR60 - The 3 Architectures of A Service Based Organization
23:14
23:14
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23:14
Practitioner Radio Episode 60Door Pink Elephant
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PR59 - LeanIT Gaining Sr. Leadership Buy in
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23:14
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23:14
Practitioner Radio Episode 59Door Pink Elephant
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PR58 - The IT Factory – Craft or Utility
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23:14
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23:14
Practitioner Radio Episode 58Door Pink Elephant
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PR57 - The Power Of Simulations For Experiential Learning
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23:14
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23:14
Practitioner Radio Episode 57Door Pink Elephant
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PR56 - IT Asset Management
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23:14
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23:14
Practitioner Radio Episode 56Door Pink Elephant
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Practitioner Radio Episode 55Door Pink Elephant
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PR54 - It's A Connected World And So Are You
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23:14
Practitioner Radio Episode 54Door Pink Elephant
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PR53 - Top Shows of 2013
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23:14
Practitioner Radio Episode 53Door Pink Elephant
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PR51 - Geeking Out On CMDB Object Models
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23:14
Practitioner Radio Episode 51Door Pink Elephant
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Practitioner Radio Episode 52Door Pink Elephant
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PR49 - Effective IT Governance with COBIT 5
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23:14
Practitioner Radio Episode 49Door Pink Elephant
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PR50 - The Ins and Outs of Process Assessments
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23:14
Practitioner Radio Episode 50Door Pink Elephant
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PR48 - ITSM Roadmap Planning
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23:14
Practitioner Radio Episode 48Door Pink Elephant
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PR46 - Reversy! Maturity Levels For Big Data
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23:14
Practitioner Radio Episode 46Door Pink Elephant
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PR47 - Basic Building Blocks For Service Desk
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23:14
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23:14
Practitioner Radio Episode 47Door Pink Elephant
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PR45 - Service Based Costing
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23:14
Practitioner Radio Episode 45Door Pink Elephant
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PR44 - Standard Process VS Case Management
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23:14
Practitioner Radio Episode 44Door Pink Elephant
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PR42 - Becoming A Change Agent
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23:14
Practitioner Radio Episode 42Door Pink Elephant
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PR43 - Major Incident and Root Cause Analysis
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23:14
Practitioner Radio Episode 43Door Pink Elephant
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PR41 - The Evolution and Children of Service Level Management
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23:14
Practitioner Radio Episode 41Door Pink Elephant
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PR40 - Using Agile SCRUM For ITSM Projects
31:22
31:22
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31:22
Practitioner Radio Episode 40Door Pink Elephant
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PR39 - Service Orchestration
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24:15
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24:15
Practitioner Radio Episode 39Door Pink Elephant
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PR38 - Pink13 Show Preview
29:59
29:59
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29:59
Practitioner Radio Episode 38Door Pink Elephant
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PR37 - Managing Trains through Tunnels
31:58
31:58
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31:58
Practitioner Radio Episode 37Door Pink Elephant
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PR35 - Customer Self Service
29:13
29:13
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29:13
Practitioner Radio Episode 35Door Pink Elephant
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PR36 -PR Radio 2012 Top Shows Review
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33:30
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33:30
Practitioner Radio Episode 36Door Pink Elephant
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PR34 - Online Learning and Emerging Trends
28:58
28:58
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28:58
Practitioner Radio Episode 34Door Pink Elephant
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PR33 - ITSM Is Just BSM with IT Examples
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30:20
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30:20
Practitioner Radio Episode 33Door Pink Elephant
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PR32 - Project and Change Management Integration
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30:55
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30:55
Practitioner Radio Episode 32Door Pink Elephant
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PR31 - Experiential Learning and Simulations
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28:15
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28:15
Practitioner Radio Episode 31Door Pink Elephant
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Practitioner Radio Episode 30Door Pink Elephant
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PR29 - Justifying Service and Process Improvement
28:21
28:21
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28:21
Practitioner Radio Episode 29Door Pink Elephant
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PR28 - The Role of The Service Owner
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29:20
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29:20
Practitioner Radio Episode 28Door Pink Elephant
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PR27 - Dealing with Rogue Support Agents
27:17
27:17
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27:17
Practitioner Radio Episode 27Door Pink Elephant
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PR26 - Distributed Service Desk Strategies
30:18
30:18
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30:18
Practitioner Radio Episode 26Door Pink Elephant
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PR25 - Communication and Education Planning
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30:10
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30:10
Practitioner Radio Episode 25Door Pink Elephant
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PR24 - Problem and Availability Management The Conjoined Twins
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30:13
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30:13
Practitioner Radio Episode 24Door Pink Elephant
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Practitioner Radio Episode 23 - Establishing formal, tiered and managed channels for Demand intake is critical for Business and IT Strategy Integration.Door Pink Elephant
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PR22 - The Service Management Office 2.0 (Live From Pink12)
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23:20
Practitioner Radio Episode 22 (Live From Pink12) - Join Chris and Troy as they discuss the role of the Process Owner and the evolution of a new functional group called the Service Management Office.Door Pink Elephant
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PR21 - Culture and ITSM Transformation Projects
28:00
28:00
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28:00
Practitioner Radio Episode 21 - Join Chris and Troy as they discuss the difference between behaviour and cultural change and why understanding your cultural environment is a critical success factor for your ITSM project.Door Pink Elephant
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PR20 - Deploying vs Documenting Processes
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34:08
Practitioner Radio Episode 20 - Join Chris and Troy as they explore the practical aspects of what it truly takes to adopt ITSM practices and how documenting versus deploying processes are two very different objectives.Door Pink Elephant
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