Let’s Talk Club Management is a show dedicated to giving an in-depth look at the club management profession. With insider stories of first-hand experiences to best practices from your Association leaders, CMAA looks to provide you with the best information (with a side of fun).
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Club Management hosted by Shannon Dawson tells the stories of the nightlife venues, labels, DJs, and musicians around the world who are making noise and changing their communities through music. We also analyze the cultural and historical elements that shift, impact and develop our beloved music scenes too. A new episode drops every other week. You can find Club Management on iTunes, SoundCloud, TuneIn, Stitcher, and Spotify! Want to write into the show? Email us at ClubManagementLLC212@gmai ...
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Ep. 123 - Advancing Technology in Clubs
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In this episode, we sit down with Vache Hagopian, the Chief Revenue Officer at Jonas Club Software, a CMAA Strategic Partner. Vache has extensive experience in the private club software industry and during this conversation we cover his history in CMAA’s Business Management Institute as well as his recent appointment to The Club Foundation Board of…
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All Night Long With 4AM NYC
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For episode 97, we explore the remarkable journey of @4AM NYC, a vinyl assassin and DJ extraordinaire who has shaped musical communities in New York and beyond for over a decade. Known for their incredible sets at iconic events like Detroit's Movement festival and venues across London, Berlin, and Munich, 4AM has solidified their reputation with re…
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Let's Talk Club Management Ep. 122 - The State of the Association
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On this episode of the podcast, we're sharing CMAA CEO Jeff Morgan's State of the Association speech from the 2024 Leadership/Legislative Conference. This speech offers a snapshot of where CMAA is now, how the last year has gone, and what we're looking to in the future.Door CMAA
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Let's Talk Club Management Ep. 121 - Introducing the Capital Improvements Handbook
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In this episode, we’re joined by CMAA National Director Joe Krenn, CCM, CCE, General Manager/CEO at Farmington Country Club. We dive into the CMAA Capital Improvements Handbook, a comprehensive guide designed to help club decision-makers confidently manage capital improvement projects. Whether it’s a new renovation or a major facility upgrade, capi…
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Tracking For Life With Oak City Slums
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From North Carolina to Los Angeles, Oak City Slums is a dynamic beat maker known for blending genres like Club, Jack, House, and Breaks. His tracks, including the infectious “2Kilos” and the powerful “Jack Me,” get audiences moving like never before. As one third of the producer trio Dance Maniacs, alongside Avi Loud and Liano, he’s made waves with…
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There Is No Planet Earth With Ben Manzone
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In this episode, DJ Shannon chats with Ben Manzone, DJ and curator of the acclaimed Instagram archive There Is No Planet Earth. Renowned for his dedication to preserving the rich history of dance music, Manzone showcases rare footage, photos, and audio from the House, Techno, and Disco eras of the '80s, '90s and beyond. His extensive collection cap…
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Self Reflection Pt. 5 With DJ Shannon
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DJ Shannon takes the reigns for a short but sweet episode recapping her summer, exciting shows, her terrible apartment hunt, and more. Support the showDoor Club Management
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Ep 120 - The Power of Ten
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In this episode, we sat down with members of the P10 (Power of Ten) Mastermind group. These individuals hail from all over the country and have been together as a networking group for nearly twenty years. In this conversation, we cover everything—from how and why this group came together, to how someone looking for their own mastermind group could …
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In episode 93 of Club Management, we explore Vol. 10, a dynamic multi-genre club night in Seattle founded by DJ and nightlife organizer Arel. Arel began his journey in nightlife with his House Party Sea event in 2015. It slowly transformed from a Monday night party into an influential online mix series and a hub for innovative music. The series fea…
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Let's Talk Club Management Ep. 119 - Mid-Manager Task Force
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In this episode, we sat down with Casey Newman, CCM, the General Manager/COO at Lakeside Country Club, and Alexandria LaRocca, Director of Member Engagement at Beach Point Club. Casey and Alexandria are both members of the Mid-Manager Task Force and they joined us to talk about the Task Force, the challenges faced by mid-managers, and the Mid-Manag…
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Self Reflection Pt. 4 With DJ Shannon
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For episode 92, DJ Shannon rides solo recapping her incredible trip to Seattle to play at Timbre Room and the first edition of her summer residency with Niyah West called "In The Pocket." She also talks about battling perfectionism and so much more. Read Shannon's interview on how to become a club promoter: https://pirate.com/en/blog/become-a-club-…
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Let's Talk Club Management Ep. 118: Verified Internship Program at Myers Park Country Club
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In this episode, we had the opportunity to chat with Erin Schlegel, CCM, the Youth and Activities Director at Myers Park Country Club, and Rachel Richardson, one of Myers Park’s summer interns. Erin and Rachel joined us to talk about the internship experience at Myers Park as well as how that has been adjusted and tweaked to conform to CMAA’s Verif…
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SHE.THEY.DJ With BOSSY BOOTS
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Elinah Shams, also known as DJ BOSSY BOOTS, is the founder of She.They.DJ, a Brooklyn-based party series that champions women, non-binary, and trans DJs. Their weekly happy hour event at Mood Ring not only showcases diverse talents but also promotes inclusivity within the music scene. Additionally, BOSSY BOOTS is a key member of BBL (Booty Bass Lif…
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Let's Talk Club Management Ep. 117 - Weaving Junior Members into the Fabric of the Club
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In this episode, we’re checking in with John Gravett, CCM, CCE, Chief Executive Officer at the Granite Club in Toronto, Ontario, Canada. John was the winner of the Most Innovative Award at the 2024 Idea Fair for his submission in the Membership Development category. John joined us to share more about the Club’s Junior Member Orientation program and…
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Bring The Noise With Karlala Soundsystem
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In episode 90, DJ Shannon chats with Karlala Soundsystem, a fixture in NYC's dance scene. Starting his journey in California's house music and rave scene as a teen, Karlala launched his first mobile sound system at 15 to uplift his community. During the pandemic, he pioneered a sustainable sound system equipped with a large battery pack, enabling S…
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Let's Talk Club Management Ep. 116: Accessible Golf for All
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In this episode, we’re joined by Dave Barton, PGA, the Executive Director of the National Alliance for Accessible Golf, and Jan Bel Jan, golf course and landscape architect and a member of the Alliance Executive Board. We dive in to a conversation surrounding what the National Alliance for Accessible Golf is, what the organization aims to do, and h…
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Let's Talk Club Management Ep. 115 - Service and Hospitality Culture
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For many clubs, the season is rolling. In this episode of the podcast, we’re joined by Sam Lindsley, Search & Consulting Executive, and Chris DeChillo, Hospitality Trainer & Leadership Coach with KOPPLIN KUEBLER & WALLACE. Sam and Chris discuss what club management professionals should do to establish and maintain service excellence year-round and …
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Movement Recap With DJ Shannon
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In episode 89 of Club Management, Shannon shares her remarkable journey in Detroit during Movement, the iconic electronic dance music festival held annually in the birthplace of Techno since 2006. She reminisces about her favorite parties and unforgettable moments, from the vibrant scenes outside the main event to the captivating showcase of Underg…
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Let's Talk Club Management Ep. 114: Sharing Gratitude - A Showstopping Idea
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In this episode, we’re checking in with Bri Brookins, Assistant General Manager at Detroit Athletic Club in Detroit, MI. Bri was the winner of the Showstopper Award at the 2024 Idea Fair for her submission in the Breakthrough Ideas category. Bri joined us to share more about the Gratitude Booth and the wild success it has seen. You can find this an…
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Let's Talk Club Management Ep 113 - Staff Support Fund Raffle
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In this episode, we’re checking in with Jeffrey Blais, CCM, CCE, CEO and GM at Wildcat Cliffs Country Club in Highlands, NC. Jeffrey was the winner of the Chairman's Award at the 2024 Idea Fair for his submission in the Staff Management and Incentives category. Jeffrey joined us to share more about his idea, a Staff Support Fund Raffle. You can fin…
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The Soul Of New York With Soul Summit
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For episode 88 of Club Management, we dive into the legacy of Soul Summit. For over a decade, Soul Summit, the brainchild of Sadiq Bellamy, Tabu, and Jeff Mendoza, has been a beacon of community spirit, drawing forth a devoted following that transforms Fort Greene Park into a lively tableau of familial bonds, culinary delights, and exuberant dance.…
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Self Reflection Pt. 3 With DJ Shannon
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By fan request, DJ Shannon is back with another self-reflection for episode 87. In this show, Shannon talks about her recent show in Chicago, her highlights about interviewing house music icon, DJ Sneak and why it's important to take your craft seriously. ~Tracklist Balcony Cliffs by KOOXLA Support the show…
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The House Gangster With DJ Sneak
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For episode 86 of Club Management, we dive into the pulsating beats and vibrant history of house music legend DJ Sneak, as he shares his journey from the sunny shores of Puerto Rico to the bustling streets of Chicago. In this episode, Shannon chats with DJ Sneak about his immersion into the diverse musical landscape of Chicago, where he found inspi…
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Let's Talk Club Management Ep. 112 - The 2024 State of the Association
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On this episode of the podcast, we're sharing CMAA CEO Jeff Morgan's State of the Association speech from the 2024 World Conference and Club Business Expo. This speech offers a snapshot of where CMAA is now, how the last year has gone, and what we're looking to in the future. Read the 2023 Annual Report (https://www.cmaa.org/media/huklmu31/cmaa2023…
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Soul Connection With Lovie & Honey Bun
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Episode 85 of Club Management has arrived and this week, we invite NYC-based DJs and event organizers Lovie (Lindsay Summers) and Honey Bun (Sam Taylor) to the show. Individually, Lovie and Honey Bun have been shaking up the NYC dance scene with their fun sets filled with disco, house, Y2K-era bangers, and whatever else they can manage to sneak int…
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Let's Talk Club Management Ep. 111 - Meet 2024 Chairman Joe Mendez, CCM, CCE
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In this episode of the podcast, we’re excited to sit down and get to know Joe Mendez, CCM, CCE. Joe is CMAA’s 2024 Chairman and has so many great insights to share with our listeners. Learn more about his path to becoming a club management professional and industry leader as well as some of the more humbling moments he encountered along the way.Don…
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Self Reflection Pt. 2. With DJ Shannon
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Another Self-reflection episode has arrived for episode 84. Shannon takes the wheel alone and reflects on some of her highlights from Dweller, which just celebrated its 5th year in February. She also gives an update on her production process, her health journey and DJ happenings for April. Subscribe To Our Patreon For More Content: Patreon.com/Club…
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Facility With DJ Lani & Adi
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Episode 83 of Club Management is here and today we shine a light on Facility, a party series that prioritizes health and wellness in NYC. Run by DJ Lani and Adi Dahiya, who DJs as Taal, Facility is a hub dedicated to supporting the health and wellness of the dance music community in New York. It serves as a haven where creativity thrives, granting …
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Let's Talk Club Management Ep. 110 - World Conference Preview
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It’s that time again! The 2024 World Conference and Club Business Expo is just around the corner and in this episode, we preview education, voting, Open Space, and dive into the networking and other events. Kyle and Melissa will take you through the important things you need to know for the week, and they pick up some guest hosts along the way.Acce…
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Enter The Maze With nextdimensional
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For episode 82, we dive into the vibrant world of a self-taught producer and DJ, @nextdimensional. In 2018, nextdimensional packed her bags and made the move from Minneapolis to the bustling streets of Brooklyn. Since then, she's been a force to be reckoned with in the New York City music scene. Independently releasing music and curating her own ev…
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Let's Talk Club Management Ep. 109 - Demystifying the Bicycle Chautauqua
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For more than 20 years, World Conference attendees have had the opportunity to participate in a pre-Conference workshop unlike any other. The Bicycle Chautauqua experience encompasses physical health, mental health, and emotional health in a way that’s fun, interesting, and communal. Our guests today—Rachel Ridgeway, HR Director at Rehoboth Beach C…
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Self Reflection Pt. 1 With DJ Shannon
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Episode 81 of Club Management is here and for this episode Shannon takes wheel and reflects on her growth from 2023 and goals for 2024. Subscribe To Our Patreon For More Content: Patreon.com/ClubManagement1 Support the showDoor Club Management
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The Selector With Niyah West
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Born and raised in New Jersey, Niyah West loves experimenting on the dance floor and keeps the party activated with her fun, all-vinyl sets – and no stone is left unturned with her dynamic range. If you listen closely, Niyah loves giving dancers and listeners a history lesson with her unique mixing. One minute she’ll have you transporting back to t…
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XOXA & Tour Recap With Kira Ibanez
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For episode 79, Shannon is reliving the magic of her first Europe/UK tour. The DJ and podcaster reflects on her busy Euro/UK tour run, with stops in Berlin, London and Vienna. Shannon also talks to her good friend Kira Ibanez, who helped her to organize her latest tour and who is the mastermind behind the booming NYC collective, XOXA. Founded in 20…
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Let's Talk Club Management Ep. 108 - The Best of 2023
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It’s been a great year for CMAA and so many of our members. We love to hear about our members’ success, growth, and one of the CMAA members who has had a great year is Julia Rush. Julia is the Director of Catering for Cosmos Club in Washington, DC. She’s adopted a new philosophy this year and it has brought her great experiences. We loved getting t…
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The History Of Nowadays With Justin Carter And Eamon Harkin
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After a five-month hiatus, Club Management is back! We’re kicking off the season on a high note with Justin Carter and Eamon Harkin — the founders of @Nowadaysnyc. In this episode, Shannon spoke with the duo about the long road toward opening their iconic club based in Ridgewood, Queens and the parties and songs that inspired and informed their mus…
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Let's Talk Club Management Ep 107 - H-2B Visas, Overtime, and More
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On this episode of the podcast, we break down a few regulatory updates. Our resident political expert (Melissa) answers questions from our resident political nerd (Kyle) about H-2B visas, the latest from Dept. of Labor regarding overtime rules, and more. It’s riveting content, to be sure – and will hopefully answer some lingering questions you migh…
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Let's Talk Club Management Ep 106 - Meet the 2023 Club Executive of the Year
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On this episode, we are thrilled to be talking to the 2023 Club Executive of the Year, Boris Gradina, MCM, CCE. In November, Club Management magazine named Boris Gradina the 2023 Club Executive of the Year. A 17-year member of CMAA, Boris currently serves as the General Manager/Chief Executive Officer of Maryland Golf and Country Clubs (MGCC) in Be…
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Let's Talk Club Management Ep 105 - An Expert Look at AI
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We are thrilled to welcome back to our podcast, our favorite cyber security experts at Pulsar Security, a CMAA Education Partner. Pulsar Security is a cybersecurity company whose mission extends to protect clubs and their members against malicious attacks. The company is a Veteran, privately owned business built on vision and trust, whose leadershi…
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Let's Talk Club Management Ep 104 - Private Club Governance Handbook
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In August, the National Club Association (NCA) and Club Management Association of America (CMAA) released Private Club Governance: A Handbook of Principles and Best Practices. Written by a joint committee of experts from both associations in a partnership structured to benefit the entire private club community, the new publication is a definitive g…
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Let's Talk Club Management Ep 103 - Harnessing the Power of AI
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Artificial Intelligence (AI) is the buzzword of 2023. With the explosion of platforms like ChatGPT. But what does that mean for clubs? How can clubs harness the incredible power of these types of tools? Who’s already using AI? What more can we be doing? We are going to work to dispel some of the mystery around AI in the first of a series of podcast…
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Let's Talk Club Management Ep 102 - Welcoming Michelle, Sumayah, and Brenden
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Please join us in welcoming our newest CMAA team members, Michelle Carrington, Sumayah Arcusa, and Brenden Beckett! Michelle joins us as the Director of Educational Resources and Virtual Learning, Sumayah is our new Manager of Student Development, and Brenden steps into a newly created role: Digital Marketing Coordinator. These three came on board …
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Let's Talk Club Management Ep 101 - Creating Member Experiences
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In this follow-up to our 100th episode, we’re joined by Jamie Roberts, Member Experience Manager at Renaissance Club in Haverhill, MA. Jamie talks to us about some of the unique programming she and the team at Renaissance have come up with and the ways those programs support the club’s family-friendly atmosphere.As always, please remember, you can …
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Let's Talk Club Management Ep 100 - Celebrating Our Century Episode!
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Let’s Talk Club Management hits 100 episodes! We are thrilled to be presenting our century podcast to our listeners. To celebrate this milestone, we took the podcast on the road and visited podcast superfan Jeff Isbell, CCM, CCE, at Renaissance Golf Club in Haverhill, MA. Jeff joined us as the “third mic” and our conversation ran the gamut – we cha…
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Let's Talk Club Management Ep 99 - Welcome Ishan and Dawn!
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Please join us in welcoming our newest CMAA team members, Dawn Coleman and Ishan Tuli! Dawn joined our team back in April as the Senior Director of Learning and Career Development. Ishan came on board around the same time as a new Staff Accountant. Both of our new team members chatted with us about their backgrounds and interests and what they are …
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Let's Talk Club Management Ep. 98 - Supply Chain Attacks
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We are thrilled to welcome back to our podcast our favorite cyber security experts at Pulsar Security, a CMAA Education Partner, for answers to our questions about supply chain vulnerabilities. Pulsar Security is a cybersecurity company whose mission extends to protect clubs and their members against malicious attacks. We define what a supply chain…
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Let's Talk Club Management Ep 97 - All Things to All Members
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What is on the minds of club leaders across North America? A Club Leader's Perspective explores the pressing trends and issues impacting the club industry in 2023. GGA Partners has released its emerging trends and challenges research in collaboration with CMAA. On this episode, we’re joined by Dr. Eric Brey and Ben Hopkinson of GGA Partners as we d…
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Let's Talk Club Management Ep 96 - Culture of Health and Wellness in Clubs
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On this episode, we’re joined by Ashley Zechello, a student member at Johnson and Wales University – Providence. She’s a member of the student chapter e-board and has been an active member of CMAA since 2020. Her research, The Culture of Health and Wellness within the Private Club Industry, seeks to explore how employee well-being programming can b…
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Let's Talk Club Management Ep 95 - Wellness Hacks
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As many of our listeners enter into their busy season, we wanted to explore some wellness hacks for staying healthy (physically and mentally) when things get stressful. We’re excited to welcome Lauren Leon, CEP, Director of Fitness at Washington Golf and Country Club (WGCC). We chatted with Lauren about what are some of the best practices or progra…
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Let's Talk Club Management Ep 94 - Secrets to Acing the Interview
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On this episode, we are talking about the interview process, how to answer, and what to ask with the experts at KOPPLIN KUEBLER & WALLACE. KK&W is a leading club industry recruiting and consulting firm and a long-time CMAA Education Partner. We are thrilled to welcome back to the podcast, KK&W Principals Kurt Kuebler, CCM, and Tom Wallace, CCM, CCE…
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