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The Guild Dispensary

Pharmacy Guild of Australia

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Welcome to the Guild Dispensary, the pharmacy podcast where we dispense the latest news and updates from the Guild, and you get to hear from industry experts on business- and pharmacy-related topics.
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The Dispensary

Lisa Binkley, Tina Ross

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This podcast will address the public health strategy of Harm Reduction, which is designed to reduce the adverse consequences of drug and alcohol use. The Dispensary will address cutting-edge approaches to substance abuse problems, information on Syringe Exchange Programs (SSPs), HIV/HCV education, and harm reduction methods to prevent overdoses and save lives. Harm Reduction experts and peer guests will educate the public about drugs while dispelling popular myths, misinformation, and stigma.
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If you are looking for the best marijuana dispensary nearby then it is best to find at WeedReader.com. This is the marijuana website or we can marijuana magazine where you can find all kind of information about marijuana culture. To browse through the medical and recreational marijuana dispensaries simply, visit at: https://weedreader.com/dispensaries/
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Hear from Excellence in Professional Innovation winner at the Guild Pharmacy of the Year, Karen Carter from Narrabri Pharmacy. Karen will delve into the pharmacy's journey from overcoming workforce challenges to improving and implementing new services. You'll uncover the strategies driving positive change and enhancing well-being in their community…
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This week is Heart Week! Heart Week provides an opportunity for health professionals and the Australian public to start a conversation about heart health and take positive steps to reduce their risk of heart disease. One health professional contributing to better heart health is Grace Lee from Capital Chemist O’Connor who is providing a Holter moni…
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The Guild Pharmacy of the Year Award recognises pharmacies that are leading the way in providing innovative and optimal healthcare for members of their community. This year's winner is none other than Capital Chemist Southlands, who took home the 'Excellence in Business Management’ category as well as the overall ‘Pharmacy of the Year’ award! Prais…
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We all know the last few years have been tough on pharmacists. From COVID-19 to bushfires and floods and financial uncertainties, there seems to always be something going on. In this episode we will hear an interview with Kay Dunkley, Executive Officer at Pharmacists’ Support Service, and Curtis Ruhnau, the Pharmacists' Support Service president, w…
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Close the Gap is an important awareness day that aims to close the health and life expectancy gap between the indigenous and non-indigenous. As a pharmacist and pharmacy owner, what role can you play in helping close this gap? Today we speak to Georgina Twomey, the Managing Director at Alive Pharmacy Group and chair of Rural Pharmacists Australia. …
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As a business owner, you know that renewing a lease can be a crucial decision. Rent is the biggest expense for most pharmacies, so you want to make sure you get it right. But how do you ensure you're getting the best deal? What factors should you consider when negotiating a lease? And how can you navigate the complexities of the rental landscape to…
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In 2023, we once again welcomed lots of fantastic guests onto the show who shared some amazing stories, experiences, insights, and advice. With each show kicking off with a short snippet from a guest, an interesting part of the conversation to look forward to, we’ve once again gone back through the episodes and pulled out the question and full answ…
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In 2023, we once again welcomed lots of fantastic guests onto the show who shared some amazing stories, experiences, insights, and advice. With each show kicking off with a short snippet from a guest, an interesting part of the conversation to look forward to, we’ve once again gone back through the episodes and pulled out the question and full answ…
  continue reading
 
Having to deal with aggressive or stressed customers is an unfortunate reality when working in community pharmacy during the holiday seasons. How do you help your staff manage hostile interactions while prioritising the safety of themselves and other patients? How can you, as a manager, create an environment where your staff feel supported and empo…
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As more services and procedures are introduced into pharmacy, so is the chance that something eventually goes wrong, and an incident report must be made. Hayley Smilie, from PDL, is the person on the other side of the incident reports. As a professional officer and a pharmacist herself, Hayley has a lot of knowledge when it comes to handling incide…
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Nowadays, most medication is mass produced. However, what if a patient has a condition where the stock-standard medicines aren't available? That’s where our compounding pharmacists step in. In this episode, we dive deep into the fascinating world of compounding. How are customised medications made, how are complex compounding requests handled, and …
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We’ve all had that moment of wanting to speak to someone about something that bothers us, but not knowing who to turn to, or if our issue is even big enough to be taken seriously. In this episode, Kylie Hancock and Shayne Dearling, are here to shed light on an invaluable resource that's often underutilised but can make a world of difference in the …
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Colby Diek originally had no thoughts on working in pharmacy – yet here she is now, taking home the crown as the 2023 Pharmacy Assistant of the Year! Stumbling into pharmacy by chance, 20 years ago, Colby has grown to love everything about it. In this episode, we hear from Colby about her journey from being nominated for Pharmacy Assistant of the Y…
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We return to a panel of Australian and international pharmacists, some of whom are trained as prescribing pharmacists, who spoke at the APP conference in March 2023. This panel session took a deep dive into the experiences of prescribing pharmacists in the UK, discussing how pharmacists need to prepare, how new programs will actually be rolled out,…
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Ultan is the General Manager at Arthritis Queensland, an organization committed to improving the lives of those suffering from arthritis and other musculoskeletal conditions. In his role at Arthritis Queensland, Ultan has been instrumental in driving forward initiatives aimed at education, policy development, and quality of life improvement for art…
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Simon Fletcher is a true guru when it comes to managing underperformance in teams and, in this episode, will focus on just one tool of many - the Situational Leadership Model. Simon has a ton of experience in leadership and knows the ins and outs of teamwork and motivation. Level up your leadership skills as Simon shares practical strategies to tac…
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Can having a robust social media presence actually contribute to a better pharmacy patient experience? The answer is yes! By engaging and interacting with patients online, pharmacies can foster a sense of trust, care, and accessibility. After all, in today's digital age, a thriving social media presence is more than just likes and follows; it's an …
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Learn what patients think of Australian healthcare. Our guest, Stephen Mason, Chief Executive Officer at the Australian Patients Association, takes us through the results of the recent Australian Healthcare Index. The Australian Healthcare Index provides a pulse check on healthcare in Australia from its patients’ perspectives and experiences. More …
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Every pharmacist knows the importance of excellent patient care in pharmacy and the vital role pharmacists play in ensuring patient safety. However, something that is just as important is prioritising the well-being and professional growth of your pharmacy staff. Joining us in this episode is Lucinda Marks, managing partner at Capital Chemist Calwe…
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We’re bringing you a helpful and timely session that was presented at a recent PBCN webinar about making sure your pharmacy is prepared for tax season. Emma Brown, Principle at RSM, helps simplify and demystify tax processes to help you maximise returns. Among a myriad of helpful tips and tricks for tax time, Emma covers areas of focus for the Tax …
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When it comes to people management, there might be nothing worse than turning a blind eye and hoping the problem will ‘just go away.’ Our guest today, James Judge, provides practical tools, advice and solutions to address the more ‘curly’ challenges that can arise with staff, in the workplace. James is an experienced people manager, and director of…
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Taking over a small, old pharmacy in a town of just 1,000 people might seem like a challenge, but it’s a challenge that Alexander and Nicholas, at Ouyen Pharmacy, decided to take on. Together, these two early career pharmacists managed to completely turn the pharmacy around, turning it from a business focused on giftware to a flourishing healthcare…
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Community Pharmacy faces significant workforce challenges, with no quick fix in sight. How can Community Pharmacy adapt to deal with these challenges? For this PBCN podcast episode, we’re bringing you a session that was held at the Australian Pharmacy Professionals’ conference at the Gold Coast from the 23rd to the 26th of March, 2023. In this sess…
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Going from being a pharmacy struggling to stay afloat and at risk of shutting down, to turning everything around and becoming a pharmacy recognised for its excellence, Pharmacy 777, in Shoalwater, took home the title of Pharmacy of the Year at this year’s APP conference. Pharmacy 777 also became the category winner for ‘Excellence in Community Enga…
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This episode comes to you from the Australian Pharmacy Professional Conference, which was held on the Gold Coast from the 23rd to the 26th of March 2023. APP is the largest pharmacy conference in the southern hemisphere with – well normally - up to 6000 delegates attending. But this year a new record was set, with 7471 registered attendees! Ministe…
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When you hear the word ‘dietitian’, the first thing you might think about is weight loss management. What dietitians actually do, however, and the role they play in the healthcare sector, might surprise you! This week is Dietitians Week, a week where we spread awareness about what it is dietitians do and how they improve our lives. In this episode,…
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The Guild Digest is one of the Guild’s priority deliverables for the year, and as this episode goes live, so does the 2023 Guild Digest survey. In 2022, a very special edition of the Digest was published to celebrate 50 years of data-driven insights. This special edition saw the biggest sample size yet. For this episode, we speak with Anthony Tasso…
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This is a recording of a session that was hosted at the 2022 Tasmanian Pharmacy Conference. This conference focused on the potential for community pharmacists to work to their full professional scope in our current rapidly changing environment. When owning a business, unexpected events may throw you for a loop and have devastating impacts. But what…
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This episode is an important one for anyone undergoing a significant life change or managing those who are. Whether it’s yourself, your colleagues, or your employees, this episode will provide valuable information to help you navigate the change, and all that comes with it. Vanessa Miles, a psychologist and senior consultant at Transitioning Well, …
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In 2022, we once again welcomed lots of fantastic guests onto the show who shared some amazing stories, experiences, insights, and advice. With each show kicking off with a short snippet from a guest, an interesting part of the conversation to look forward to, we’ve once again gone back through the episodes and pulled out the question and full answ…
  continue reading
 
In 2022, we once again welcomed lots of fantastic guests onto the show who shared some amazing stories, experiences, insights, and advice. With each show kicking off with a short snippet from a guest, an interesting part of the conversation to look forward to, we’ve once again gone back through the episodes and pulled out the question and full answ…
  continue reading
 
There was a pupil-free day in Canberra recently and the Guild invited all the employees’ kids to come and hang out at the office. We let Chloe, the host's daughter, chat to the kids and ask them what they think their parents did at work all day. Then, Chloe when and spoke to the parent to get the actual story. Chloe found that some people like watc…
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There’s a lot of information out there about how to support mental health and wellbeing in the workplace, but today’s episode offers something a bit different. Our guest, Minky van der Walt, from Tempo Therapy, works with health and education professionals to shift their experience, particularly during times of high stress. Minky is a qualified mus…
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The Christmas season is well and truly upon us! Pre-Christmas sales are forecast to hit $60 billion in the six weeks leading up to Christmas – a staggering figure. But, as the silly season approaches, have you considered how you will activate a retail strategy to keep more margin in your pocket this sales period? Our guest today is the CEO and Foun…
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The Framework for Change is a key strategic document for the Guild, but more importantly, it’s a guide for pharmacies. In 2018, The Guild embarked on the most significant strategic research project in its history. What was then called CP2025, aimed to forge change and growth pathways for pharmacy businesses in manageable, bite-sized increments. The…
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It's Cyber Security Awareness Month and we’re taking the opportunity to provide an important refresher about the dangers lurking in the digital world and what we all need to do to protect ourselves, our businesses, and our patients. This year’s theme was “Have you been hacked?” and to wrap up the month, we are bringing you this special deep dive ep…
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Unless you’ve had your head in the sand for the past two years, you will be keenly aware of the challenges around recruiting and retaining good staff. You may, or may not, be as attuned with the actual costs involved, financial and otherwise, when staff turnover is high. This episode is full of practical, sage advice and tips for pharmacy managers …
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The Police Chaplin is on the phone for you, a call no parent ever wants to get... Your hosts talk with a mother who took that call and how everything in her life changed forever in one moment. TRIGGER WARNING *Note: The sound is slightly off due to technical difficulties with the host site. It may be necessary to adjust the volume throughout the ep…
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We’re sharing a session hosted at the Australian Pharmacy Professional conference, earlier this year. During the session, titled “Are You The Future of Pharmacy?”, we heard from three inspirational business leaders about the stepping stones that led them to this point in their respective careers. Our panelists were: Lucas Patchett is one of two fou…
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Each year, in September, we celebrate World Pharmacists Day. This year’s theme, United in Action for a Healthier World, showcases pharmacy’s positive impact on health around the world. Here in Australia, we saw this play out with the incredible contribution pharmacists made to the COVID-19 vaccination rollout; millions of vaccines in arms when we n…
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Dr. Hester Wilson discusses painful conversations; those tricky topics around pain medications. Dr. Wilson is a GP in Sydney, an addiction medicine specialist, and chair of the special interest group in Addiction with the RACGP. When it comes to pain, there is often more to the story than meets the eye. Dr. Wilson says it’s important to take a comp…
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Terri Bakker, Retail Manager at TerryWhite Chemmart in Rosny Park,Tasmania, manages much more than you might think. Terri is passionate about delivering very important, and perhaps not so well understood, services for NDIS patients. For those who need it, however, it makes a world of difference. This episode is an important window into the NDIS ser…
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The National Australian Pharmacy Students’ Association (NAPSA) represents students from 17 universities nationwide studying either an undergraduate or postgraduate pharmacy program. NAPSA is committed to advocating for Australian pharmacy students to ensure their future is prosperous and their status, rights, and privileges are protected. Today we’…
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It’s National Pain Week and for this episode we are speaking with Giulia Jones, CEO at Pain Australia. Giulia talks to us about what pain is, how it affects people living with chronic pain, and the role pharmacists working in the community can play to help them live better, fuller lives. You might find these links useful: National Pain Week 2022 ru…
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National Diabetes Week runs from the 10th – 16th July. Said to be ‘the epidemic of the 21st century’, chances are you see patients in your pharmacy on a daily basis who make up the approximately 1.8 million Australians with diabetes. However, have you considered a business model that offers one-on-one support, education, and care for diabetes from …
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For our regular listeners, you will recall we recently spoke with John Briggs about how our community pharmacists can be leaders and connect with their local Indigenous communities and play a vital role in supporting indigenous communities. We found this such an insightful conversation that we wanted to explore and share examples of pharmacies doin…
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Brad Butt, along-side his work as Managing Partner at Cooleman Court Pharmacy, established Men’s Health Down Under in 2013. Men’s Health Down Under has grown to be the largest men’s health pharmacy clinic in Australia, providing men with professional expertise for specific health issues, without any embarrassment or privacy concerns. Brad is a phar…
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