In this episode, we host Danilo Matrone, Hotel Manager at COLUMBIA signature. With over two decades of experience at sea, visiting more than 40 countries and managing two incredible 120-day world cruises, Danilo plays a key role in delivering world-class service. From ensuring the highest standards of service on board ship to tackling the challenge…

What does a Hotel Operations Specialist do on a cruise ship? ​ Apart from overseeing all hotel-related services, including accommodations, food and beverage, housekeeping, and guest services he needs to ensure smooth operations within budget while delivering a high-quality guest experience.​ Bruno Henrique Murcia is a Hotel Operations Manager in th…

On World Day for Cultural Diversity for Dialogue & Development, Claudia Paschkewitz (Columbia Group Director Sustainability, Diversity & Inclusion) and Sean Moloney (Elaborate Communication's CEO) discuss the importance of dialogue in the workplace, as well as the initiatives which have taken place within Columbia Group in support of this topic. Cl…