Murtaza Versi openbaar
[search 0]
Meer
Download the App!
show episodes
 
This is Engage Relate Perform, the show that helps leaders and organizations drive long term results by fostering relationships and enhancing engagement. If you're looking to seriously improve your team's performance while impacting lives and succeeding at driving long-term results, then this is the show for you. I'll be giving you practical tips, relevant commentary, and valuable insights about how you can engage and utilize relationships with talent community and other stakeholders around ...
  continue reading
 
Loading …
show series
 
Happy New Year! There are many reasons that New Year’s resolutions don’t stick, but they can if you approach them right. Today, I talk about resolutions and plans. I explain why many don’t stick and I offer solutions. I talk about the power of strategizing and stopping to take stock. I note the power of shorter-term goals, the benefits of journalin…
  continue reading
 
Trust is like a mirror. You can fix it when it's broken but you can still the cracks in the reflection. If you built trust with your employees, then there is a chance you can break it as well. But how can you regain that trust if you break it? Today, I talk about how trust affects the performance of your employees. I explain why trust is so importa…
  continue reading
 
Abdulrahman Hussein is the head of cybersecurity services at Soft-Tech Consultants. He has a passion for cyber and information security, as well as for helping clients identify their security risks and determine their cybersecurity preparedness. He is a cyclist who organizes cycling events in Tanzania, as well as an active member of the Rotary Club…
  continue reading
 
In today’s short-and-sweet episode, I talk about what to look for in your work relationships. I note that, just like other relationships, they require time, effort, and patience. I talk about the importance of going for people who share your values. I talk about what to look for in employees and I share the value of working with the right people. I…
  continue reading
 
Ruth Shah-Wigley is the Managing Director and Principal Consultant of ARS IURA Consultancy Service Ltd. Her experience includes the application of key international frameworks, multi-stakeholders, and civil society initiatives. She possesses a breadth of specialized expertise in human rights matters, particularly in business and human rights, as we…
  continue reading
 
As we discussed last week, there are three key steps to training and strengthening your emotional intelligence as well as the emotional intelligence of others. Step two in the journey to improving your EQ is to take a good, hard look at your ability to be emotionally empathetic toward others. According to Dr. Daniel Goleman, emotional empathy is wh…
  continue reading
 
Do you believe it is possible to increase your own emotional intelligence? Is it possible to increase the EQ of others? According to Dr. Daniel Goleman, a person’s emotional intelligence is a malleable, trainable skill – unlike your IQ. He argues that a person could even train their emotional intelligence well beyond its natural levels. So if EQ is…
  continue reading
 
Sarah Majengo is a strategic communications professional with over twenty years of experience in strategy, communications, public affairs, business development, and marketing. She has delivered successful outcomes for companies by addressing strategic operational and leadership challenges for major local and international brands, helping them navig…
  continue reading
 
The average business only hears from 4% of dissatisfied customers. So when you do hear from an irate customer, it's important to look at it as a golden opportunity to improve your services, prevent future complaints, and gain a loyal customer. This approach is not intuitive, but it's effective. Today, I talk about how to react to an irate customer …
  continue reading
 
Johnny Black is the Director of EpicIT Pty Ltd where he works with leaders to facilitate the journey from strategy to measurable performance. He is a registered psychologist with experience in business development specializing in Strategy, Leadership, Organizational Development, and Performance Management. Residing on a small farm in the KZN Midlan…
  continue reading
 
What do you perceive as superior customer service? When was the last time you entered a business and walked out thinking “Wow - they provide phenomenal customer service!” As we all know, many businesses and organizations tend to fall short when it comes to providing top-notch customer service – while for others, it seems as though it comes easily, …
  continue reading
 
Mokadi Max Mathye has 25 years of experience as a senior business leader in the private and public sectors. He is passionate about business leadership development journeys, corporate governance, customer service, learning and skills development, coaching and mentoring, and professional development of teachers and educators. He has a successful care…
  continue reading
 
Looking for a sign? Here it is: the Coaching for Success program, our upcoming workshop designed to help you build your dream team, hosted by Noesis Strategic Institute and Service Quality Institute of the US. Today, I talk about Coaching for Success. I explain what it is, talk about what it can do for you, and share where you can sign up and learn…
  continue reading
 
Laura Minde is the Managing Director and Founder of Outstanding Solutions Ltd., a hospitality consulting firm based in Tanzania that is dedicated to actively contributing to the growth of the Tanzania and East Africa tourism and hospitality sector through high-quality workforce training. Laura has 5 years of experience in training corporate staff a…
  continue reading
 
In his book Make Your Bed: Little Things That Can Change Your Life…And Maybe the World, Admiral William H. McRaven posits that making your bed in the morning can change the trajectory of your day, and in turn, your life. Today, I talk about this idea. I expand on it, explaining why such a simple morning task has such a huge effect. I talk about the…
  continue reading
 
Loading …

Korte handleiding