At ezCater, we want to help restaurants grow a successful catering business. Whether you're in the early stages of building a business or an industry veteran, let us help you dip into the $61.5 billion catering market. In each episode of "The Catering Feed," we talk to restaurant industry leaders of thriving brands who share insights and tactics to ramp up your catering business.
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How to Ride the Wave of Big Data Trends in the Restaurant Industry [Podcast]
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How to Maintain Your Brand As You Scale Your Catering Business
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Guests love your food and your team supports your restaurant concept. You're ready to take the next step to scale your business beyond the four walls. But how do you deliver the same brand experience, while staying true to your core values as you grow?In this podcast episode, Torchy's Tacos' GJ Hart, Chief Executive Officer, and Mike Rypka, founder…
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How to Enhance Your Customer's Experience Through Packaging
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How to Replicate Your Restaurant Experience for Catering Guests
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Recruiting and Retaining Catering Staff without Sacrificing Your P&L
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Creating and Supporting Your Digital Footprint for Catering
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You already deliver incredible customer service within the four walls of your restaurant. But how do you translate that guest experience to your off-premise sales? The key is to create a digital footprint by using technology and developing your online presence. But, to expand your digital footprint, you need the right operations plan in place. In t…
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How to Design a Catering Menu That Maximizes Profit: A Podcast with James Clark
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18:57
How you build your catering menu impacts your guests' entire experience. From the moment they place their order through delivery. So prioritizing the guest experience as you create, test, and promote your menu can keep guests coming back. In this podcast episode, James Clark, Director of Food and Beverage at Murphy Adams Restaurant Group, discusses…
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Optimize Your Off-Premises Sales with a Ghost Kitchen: Tips from Corey Manicone
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How do you grow your catering business if your brick-and-mortar restaurant isn't designed for delivery? In this podcast episode, Corey Manicone, Founder and CEO of Zuul, reveals how "ghost kitchens" help restaurant brands streamline their catering and delivery services. Listen to learn how a ghost kitchen could help you expand your business by prov…
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How to Grow Your Catering Business with a Virtual Restaurant
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20:07
What if you could grow your catering business with multiple "virtual restaurants" without leasing another space? In this podcast episode, Kyle Feggins, Founder and CEO of Iron Horse Cafe, shares how he built his wildly successful virtual brands and tripled his sales by marketing those brands through catering apps. Stay tuned to learn how to develop…
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How to Win More Sales with the Right Catering Packaging
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22:25
Customers get upset when they pop open a catering tray and find a cold burger or soggy salad. Especially when the food was meant to impress bigwigs at a meeting. So if you want to fuel your business with the fast-growing catering market—which has jumped 5.4 percent since 2018—it's a good idea to upgrade your packaging. Ordering better packaging is …
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What Big Data Says About the Catering Market: A Podcast with Tina McDonough
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We know that brands need data to succeed in the catering industry. So we partnered with Technomic to compile data for you to use to grow your catering business. That required looking at millions of ezCater catering transactions, surveying restaurant leaders across the country, and distilling that data into a report on the opportunities in the cater…
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How to Train for Outstanding Hospitality: Chaz Patrick Explains
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26:04
As your restaurant wins more online catering business, your customer service experiences also move online. That makes it even more important for your staff to serve great hospitality with every face-to-face customer interaction. By investing in hospitality training for your employees, your brand has a better chance of improving your customers' expe…
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How to Win Your Next Corporate Catering Client: Christina Barbaro Explains
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Corporate catering can be a lucrative revenue stream for any restaurant or caterer. After all, what other catering client has a regular stream of meetings that require healthy boxed lunches, piping hot entrées, or decadent dessert platters? But it can be difficult to reach the prospects that will help you grow your business and become the caterer t…
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Convenience Stores Crack Open the Catering Market: Frank Beard Explains
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These days customers are buying much more than roller hot dogs and Twinkies at the convenience store. They're also grabbing delicious, freshly prepared breakfast and ordering catering. And it's not only motorists who are shopping, but the local community. Some of the biggest "c-stores," aka convenience stores, are betting that catering can be profi…
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Convenience Stores Play in the Restaurant Industry: Frank Beard Explains
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A wave of gas stations and convenience stores is breaking out of the mold of roller-grilled hot dogs and slushies. Taking their cue from restaurants, "c-stores," aka convenience stores, are tapping into a growing demand for convenient feel-good food. In response to the market, some stores are offering freshly prepared meals and catering. This is bi…
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Digitally Transform Your Catering Business with Karin Muscarella
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How do you reach customers, and deliver great old-fashioned hospitality, through a screen? In this podcast, we go inside the mind of digital transformation expert Karin Muscarella to find out. Karin shares ways to digitally transform your catering business, from delivering online hospitality to reconfiguring back-of-house operations. Also, hear her…
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Ess-a-Bagel's Melanie Frost Shares How Restaurants Can Build a Cult Following
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Every restaurant's dream is to build a cult-like following around its food, but how do you make customers feel that deeply about your brand and products? In this podcast, we go inside the mind of Ess-a-Bagel's Chief Operating Officer, Melanie Frost, whose family started the famed bagel company in 1976. Melanie shares ways to grow a loyal customer b…
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Bringing a Restaurant Concept to Life with Scott Davis and Nicole Jackson of CoreLife Eatery
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How does a restaurant vision come to life? In this podcast, we go inside the minds of CoreLife Eatery's President, Scott Davis, and Director of Off-Premise Business, Nicole Jackson. Scott and Nicole talk about the different phases of developing a successful restaurant concept, from creating a menu to engaging customers at different touchpoints. Sco…
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Selling to Customer Personas with Gracie Prasanson of Jason's Deli
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The better you know your customers, the more effectively your sales team will be able to reach them. In this podcast, Gracie Prasanson, Director of Off-Premise Sales of Jason's Deli, shares ways to strengthen customer relationships to grow a catering business. Plus, she answers our questions about what restaurants are doing to retain employees.Grac…
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From designing a successful strategy to the secret to creating a cult-favorite restaurant, ezCater's "The Catering Feed" podcast series explores ways to grow a successful catering business. Host Genevieve Babineau, a decade-long catering and local-restaurant-marketing expert, invites restaurant industry leaders of thriving brands including CoreLife…
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