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Care-Coach-Lead

Andrew Frezza

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Strategies and tools for running a better and more profitable affiliate gym. We share our mistakes and lessons learned building FitTown Jupiter (formerly CrossFit Palm Beach) in Jupiter, FL into a seven figure gym. Whether you want to create a gym with seven figures of annual revenue or just your dream gym that you love showing up to each day, we can help.
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Final Camaro has been produced…again. Surprise. We are BACK! We felt we needed to come back to talk all about the sad news this week that the final sixth generation Camaro has rolled off the assembly line at the Lansing Grand River Assembly Plant. Join Chris Frezza, Jason Debler as we break down what happened to Camaro (again) and where are we goin…
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We are BACK! We had to come back to talk all about the announcement this week by Chevrolet that the final sixth generation Camaros will come off the assembly line at the Lansing Grand River Assembly Plant in Michigan in January 2024. Join Chris Frezza, Jason Debler and Manny Katakis to break down all the latest news. After nine strong model years i…
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For years, we've witnessed that one of the defining factors for treating your gym like a real business instead of a hobby, was making the transition from part-time to full-time coaches on your team. But the right part-timers can be a massive asset to any gym business, when the aspirations, buy-in, and availability of the part-time coach is in align…
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If you want to improve your 1 rep max in a lift, most experienced lifters understand that you shouldn’t max out every day. Yet when it comes to developing well-rounded fitness, most people attack all of their workouts with the intensity of a 1 rep max every single day. This leads to them hitting walls with their conditioning and aerobic fitness, an…
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What if you could streamline your gym business to only the most important parts? What if you could intentionally downsize your gym in a way that allowed you to pay yourself more than you ever have, while restoring the work/life balance that excited you about owning a gym in the first place? If you've owned your gym for any length of time, you under…
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On the care-coach-lead youtube channel, we've posted several videos over the last few months discussing universal movement patterns and how they can make you a better technical coach. One example is how we look for a vertical forearm in most pushing and pulling exercises like push ups, dips, handstand push ups, burpees, and bent over rows. Another …
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We're looking for our next rockstar coach at FitTown Jupiter! Do you believe that coaching is your calling? Do you love learning every day and being part of a strong team? Do you love coaching both group classes and personal training? Do you want to make a great living helping others and transforming lives? In today's episode, we discuss what we lo…
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All scaling is not equal. When a client is in the middle of a workout, rarely are they happy about regressing an exercise to make it safer or to better achieve the stimulus for that day. It's usually not fun to take weight off the bar, switch from a barbell to dumbbells, or come off the pull up bar to perform ring rows. But one of the things that I…
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What if the people who needed your help most were already part of your gym? What if the people who were most willing to invest in themselves were already the ones who know, like, and trust you? What if you had an extra $100k in potential annual revenue for your gym that didn't require you to bring in a single new client? The PT Legends Dave and Sco…
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Since the sale of CrossFit Inc. almost 2 years ago, there's been a noticeable increase in the tools, resources, and desire to help CrossFit affiliates succeed from a business perspective. This includes things like: Launching an affiliate network of brands and businesses to leverage the purchasing power of thousands of affiliates and save owners $$$…
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We have a pretty thorough hiring process at our gym. Every candidate goes through multiple phone calls or in-person interviews, fills out questionnaires, spends time shadowing classes, meeting with our team, and immersing themselves in our community. We have had a few coaches throughout the years that have made it to the final stages of our hiring …
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Last month, my brother Tony and I got invited to attend the FitPro Growth Summit in Nashville, run by Tim Lyons. Tim opened the weekend with a powerful talk about the 19 Pitfalls that Fitness Businesses Need to Avoid if they want to be successful. Some of them that resonated most with us were: Focusing on more, instead of better Lack of balance bet…
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When I first started coaching, I was attending 2-3 certifications per year to develop my skills and help my clients on a deeper level. Some of those certifications would conclusively make me a better coach, and other certifications sometimes created more client issues, not less. The problem with most certifications I was attending, is that they wer…
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As coaches, we want our clients to feel comfortable enough with us to open up about their goals, their struggles, and what's missing from their lives. But in my experience, coaches can accomplish this in a positive way through a foundational relationship of trust, or they can accomplish this through negative means like gossip, complaining, and vent…
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One of our favorite exercises that we have all of our employees take on is building out their perfect day. It can teach someone a lot about themselves and where they thrive, and it allows us as a business to put them in roles that come effortlessly to them, creating a win-win scenario. But over years of running this exercise, we've also seen downsi…
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Have you ever fallen prey to the idea of chasing passive income? You're rushing so hard to get to a point where you don't have to "trade time for money", that you don't even make enough money to support yourself or your family today. Most coaches falsely believe that the only way to ever make a living in the fitness industry is to be a gym owner, n…
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What if you could generate $250k in revenue as an online coach, only to find out that this path wasn't for you? In 2020/2021, Drew Girton decided to hire out all of his responsibilities for his brick-and-mortar gym Pendulum Fitness in California, so he could move to Austin, Texas with his family to go all-in on online coaching. Despite having massi…
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Most coaches that pride themselves on being a great coach, would prefer not to believe that the clock or music can have a drastic impact on our ability to be effective coaches. Most of us see it as a necessary evil, not something that can make or break the results we are providing for our clients. But like it or not, the clock and music play a sign…
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I was recently invited to be a part of a really interesting conversation about how personal trainers can level up, and make a lucrative career within a gym. It's pretty common to see a physical therapist or masseuse renting space out at a CrossFit box or microgym, but it seems to be more rare where a freelancing personal trainer will rent out space…
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In a recent interview with Stuart Brauer of WTF Gym Talk, we discussed how our programming has evolved over the last decade, and if we made any significant changes since rebranding from CrossFit. The answer to that is yes, there have been lots of small changes that have been made, but we didn't do it with the goal of differentiating ourselves from …
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When you make the transition from a coach or staff member into a leadership position like head coach or owner, it can be difficult to now become the authority when you are not used to being the one in charge. Many new gym owners and managers struggle setting and upholding policies in this new role. They don't want to be a hard-ass unnecessarily, bu…
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A long time listener of the podcast reached out for some quick advice before he opens his first gym later this summer, Gowanus Fitness in Brooklyn, NY. Instead of answering his questions 1-on-1, I thought it would be fun and valuable to bring him on the podcast and give him some feedback and coaching live for everyone to learn from. In today's epis…
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When you are coaching a warm up in the group class setting, do you prefer to lead the class exercise-by-exercise, or do you prefer to explain the entire warm up and then have athletes go through it on their own? It's common for coaches to have a preferred style, or believe that one format is better than the other. But we use both formats are our gy…
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If you struggle with your confidence or your effectiveness in public speaking, then the solution might be simpler than you think. So often we get caught up in how we appear to others or whether we are doing a good job or not, that we lose sight of our role as coaches or presenters in that moment. But if we can (1) keep our focus on the audience and…
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Whenever we are coaching a group class or 1-on-1 training session, our clients are placing an expectation on us to deliver value to them above and beyond what they are paying for that day. That value typically comes in the form of answering 5 key questions each day in a way that resonates with each client. But I should note that these questions are…
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Every gym needs someone who's setting the standard and making everyone better. We'll call this person the head coach, whether you have this as a defined role at your gym or not. In the simplest sense, there are 3 objectives that all head coaches should be looking to achieve with their staff. A way for delivering consistent feedback (Both formally a…
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Ideally your first interaction of the day with your members is a positive one. This doesn’t only mean it’s not a negative one, but that also means avoiding it being a neutral interaction as well. In a perfect world, before class even begins we’ve greeted each person individually and used their name. Realistically, though, when we get into a class s…
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We didn't always have a great Kid's Program at FitTown Jupiter. When we rebranded our gym, we felt passionate about starting a great kid's program. Without that, we felt like it would be hard to leave a lasting impact on future generations. Melissa really forged the first successful FitKids Program. Since she started the 8-12 group, it's been a hug…
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Many great coaches turned gym owners struggle to translate their coaching skills into business success. As coaches, we are clear on the objectives we are trying to achieve with our clients, and we have a good understanding of what it takes to get there. As gym owners, we often feel like we are trying to do a million things at once, and don't have a…
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Most tech start ups take years or decades to see their first profit, investing heavily in growth, at the expense of short-term profitability. Even a great company like Amazon, which was founded in 1994, didn't have its first profitable quarter until 2001. It didn't become the money-printing machine that it is today, until 2 decades after its incept…
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It's easy for us as coaches to get stuck in our own functional fitness niche, and forget that the profession of coaching extends to sports, business, and so many areas outside of fitness. In many ways, coaching is coaching. Whether you are coaching professional athletes making tens of millions per year, or coaching Moms and Dads at your local gym, …
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If you've been following along on the new Care-Coach-Lead Youtube channel, you've seen how we incorporate range of motion assessments to create better modifications for clients in the class setting, and help them attack the root cause of their pain or performance issues. Having these assessments has been one of the biggest upgrades to our coaching …
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The principles of great coaching are universal, whether you are coaching a sports team, coaching employees at your business, or parenting your kids. Being a great coach requires you to be great at connecting with people, hold them to a high standard, and to be empathetic to the challenges they are uniquely facing. No one understands this better tha…
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If you've had any success as a personal trainer, you've probably experienced those moments where your schedule is full, and you can't take on any more clients at those prime times. You end up having to turn down great training opportunities, or forcing clients into inconvenient times, which usually results in the client not being happy. In today's …
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Coaches are more powerful than they think. Not only can we help people lose weight, gain muscle, and get in the best shape of their lives, but we can help people get out of pain and overcome injuries that aren't currently being solved by their doctors or physical therapists. Through smart modifications, corrective exercise, and helping to manage a …
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After years of building a successful CrossFit gym in New Orleans, Jonathan DeJean realized that what his city needed was not another CrossFit gym. If Krewe Fitness was going to fulfill their mission and help more people, then it would likely happen with a model that was more accessible to the average person. As a former rower at LSU, Jonathan and h…
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Years ago, it was common to have anybody who was interested in your gym try a free class, and then hope they liked it enough to sign up. As the micro gym industry has matured over the years, many gyms have moved to doing a no-sweat intro or consultation in order to learn more about what their clients are looking for and to potentially prescribe hig…
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When I first started coaching CrossFit over a decade ago, I didn’t really enjoy running personal training sessions. CrossFit in a group setting seemed like a magic pill that could solve everyone’s issues, so personal training just seemed unnecessary, overly expensive for the client, and a little boring to run. For those first several years, I would…
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Imagine opening a gym in your twenties only to see it go out of business a couple years later. Now imagine re-opening a gym under the same name in your thirties, and it reaching such a massive amount of success that you quickly scale to multiple locations and have franchisees knocking down your doors. That's what happened to my good friend Craig Av…
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A few months back, we starting working with a company called PT Legends to help us create high-ticket, high-impact transformation programs at FitTown Jupiter. We've known for years that many of our clients needed more than just group classes, personal training, or nutrition coaching, but we struggled to create a system that could have a deep impact…
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A few years back, I got an email from a listener of the podcast, recommending that I check out a book called the 15 Commitments of Conscious Leadership. That email came from Brandon Simpson, the general manager of Swamp Rabbit CrossFit in Greenville, SC, and was the start of a relationship that has provided tremendous growth for both of us. Brandon…
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A few years ago, we almost hired a coach out of Canada to re-locate and work at FitTown Jupiter. The coach talked really highly of his home gym, Greater Purpose Health and Fitness, and was excited by how much our core values lined up with where he was currently working. The owner of that gym is Matt Chenard, and he is an incredible coach, gym owner…
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It's almost assumed in the fitness world that you are either a great coach or a great salesman. It's common for coaches to say that they "just want to coach", so they leave the selling and asking for money to the gym owner or someone else in the business. But our experience has taught us that you can't defer these skills to someone else if you want…
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Facebook ads can be a powerful tool for microgym owners to fill our gyms, but they can also be confusing, time-consuming, and feel like a distraction from the most important parts of our business. Not to mention if you don’t see the results you hoped for, you feel like you just flushed a wad of cash right down the drain.In today’s episode, Jono Pet…
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You can be running the best group classes or personal training sessions in the world, and still be failing to give your clients what they really need to transform their lives. Even if your clients workout for 60 minutes every single day, that still leaves 23 hours per day that can make-or-break their health, happiness, and sense of purpose in their…
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When I started Seven Figure Box back in July 2018, I wanted the brand to motivate gym owners to think bigger about what their gyms could be, and the value they could provide to their teams and clients. After nearly 200 episodes, I’ve realized that Seven Figure Box doesn’t really say who we truly are, or what we care about. The last 18 months has be…
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My good friend Chris Thorndike of LIV Athletic and Factory Forged is back on the show to talk about how to eliminate excess in your business, in order to increase profit, improve your client and coaching experience, and fall back in love with owning your gym again. Chris is a master of helping gyms simplify their model down to one core program. Thi…
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A few years ago, Stu Brauer leveraged his success as a CrossFit gym owner, into purchasing his own commercial real estate building in Charlotte, NC to house his rebranded gym, URBN MVMNT. Recently, he just accepted a lucrative lease offer for that same building, that officially has made him no longer a microgym owner. The offer was too good to pass…
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Great coaches and great leaders are those that can find the balance between seemingly opposing ideas or attributes. Great coaches know how to strike a balance between being caring and being commanding. They are great at building 1-on-1 relationships, but also great at managing large groups. They balance seriousness and professionalism with the abil…
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