Just the Fax is here to share automotive industry insights by addressing some of the challenges dealers face in todays market. Bob Grill from CARFAX, INC. and experts from throughout the industry are your hosts on the discussion!
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Spending more Time, not Money (with Marcy Medinger)
14:42
14:42
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14:42
Time is a commodity just as money is; Expensing more time into a dealer's neighborhoods through public events or social media campaigns can go far to boost your dealership's reputation and revenue! Join Bob Grill and Marcy Medinger as they discuss the practices dealerships can engineer to build rapport with their communities, and thus, their custom…
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Advanced BDC Practices (with Sara Hoagey)
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23:55
With a changing market comes a changing dealer strategy. Join Bob Grill and special guest Sara Hoagey, CEO of eliteBDC, as they discuss a dealer's Business Development Center (BDC), and the ways dealers can do business better. Sara Hoagey is the founder and CEO of eliteBDC, an automotive consulting company specializing in virtual BDC training, BDC …
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Bridging the Showroom Gap (with Rich Mahon)
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19:38
As we start to see the car buying trends with Generation Z, we see that while an online presence is important, the physical showroom continues to stand strong in their experience. Join Bob Grill and Industry Expert Rich Mahon, as they discuss how the Digital and Physical showrooms have drifted apart, and how you as a dealer can work to bridge the g…
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Solutions to the Inventory Struggle (with Kraig Quisenberry)
18:09
18:09
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18:09
Last episode, Just the Fax set the stage to talk about the current struggle of Inventory in the automotive world, from acquiring to servicing to selling. Join Bob Grill and special guest Kraig Quisenberry, Vice President of ACV - Major Accounts, as they discuss solutions dealers can take to solve these inventory issues for themselves. As Vice Presi…
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The Struggle of Finding Inventory (with Joe Overby)
21:33
21:33
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21:33
With the ever-changing market, finding the right inventory has continued to be a challenge for dealers. Join Bob Grill and Special Guest: Joe Overby, Senior Editor of Auto Remarketing and Auto Remarketing Canada at Cherokee Media Group, as they discuss what consumers are asking and how dealers can address these concerns.…
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Today’s Certified Vehicles Market (with Tom Love)
21:14
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21:14
With Future Cost becoming the biggest concern of the millennial generation of buyer, Certified Pre-Owned Vehicles are among the most sought-after option. Join Bob Grill and Special Guest: Tom Love, Certified Used Vehicle Program Manager at Hyundai Motor America, as they discuss how the industry got here, and how dealers can make the most of the opp…
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The Industry had to Evolve ... Even Your Partners (with Ryan Mulligan)
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14:05
Dealerships had to change to reflect the current times, but so did the dozens of partners to dealers around the country to better serve and assist. Join Bob Grill and Special Guest: Ryan Mulligan, Director of Partner Development at CARFAX, inc. as they discuss the evolution of Dealer Partners to be an even more valuable asset. Ryan Mulligan serves …
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The New Automotive Horizon (with Kraig Quisenberry)
20:31
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20:31
The automotive industry has been rapidly changing in the last few years, igniting new perspectives. Join Bob Grill of CARFAX and Kraig Quisenberry, Executive Vice President of ACV - Major Accounts, as they discuss the current changes in the automotive industry, and what is in store on the horizon! As Vice President of Major Accounts for ACV Kraig i…
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How Sales and Service Should Come Together (with Lyndsey Rodriguez)
28:17
28:17
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28:17
The Sales Department and Service Department, in many dealerships, have a very adverse relationship. Join Bob Grill and Special Guest Lyndsey Rodriguez from Team Velocity Marketing, as they discuss how the partnership of a Dealership’s Sales and Service Departments can lead to immense success for your dealership and your customers! Lyndsey Rodriguez…
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What Customers Expect Today (with Lyndsey Rodriguez)
20:36
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20:36
Your regular coffee shop knows what you want once going in; Amazon knows exactly what you’re interested in by your shopping history; yet the same routine is repeated time and time again in dealerships across the country, regardless of if someone is loyal to that dealership or not. Join Bob Grill and Special Guest Lyndsey Rodriguez from Team Velocit…
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Battling Outside Influences
12:31
12:31
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12:31
With rising interest rates and inflation, the buying public has become much more cautious when buying a vehicle, new or used. Join Bob Grill and DJ Sherwood of CARFAX as they discuss how dealers can navigate the changing economic tides.Door CARFAX, Inc.
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Maximizing Opportunities
19:07
19:07
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19:07
The Automotive industry has been shifting and dealers are looking for ways to sell their inventory. Join Bob Grill and DJ Sherwood as they discuss how to Maximize your Opportunities on inventory.Door Darrell E Sherwood Jr
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A Change in Customer Concerns
22:49
22:49
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22:49
The world is changing, and a new generation is the vast majority of the buying public. Bob Grill and DJ Sherwood discuss the new concerns that have arisen and how Dealerships can address them.Door Darrell E Sherwood Jr
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Don’t Miss Opportunities
18:02
18:02
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18:02
Inventory is becoming increasingly difficult to sell with fierce competition; Join Bob Grill and DJ Sherwood as they discuss how each vehicle stands on it’s own and to not miss opportunities.Door Darrell E Sherwood Jr
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Reaction Leads to Transaction (with Marcy Medinger)
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16:29
Are you getting the most out of your social media efforts? Marcy Medinger joins the Just the Fax Podcast to walk you through ways to improve your presence Online. Marcy Medinger is the Chief Optimizer and Founder of MMDealer Advocates having spent over 20 years gaining invaluable experience as a student of digital marketing and technology. Marcy no…
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Handling the Digital Showroom Customer (with Steve Roessler)
20:38
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20:38
Just the Fax is excited to welcome Steve Roessler from DriveCentric to the mic to discuss best practices when it comes to handling the digital showroom customer. Steve is very passionate about representing DriveCentric in the Automotive World. He really enjoys presenting on topics such as "70% Engagement Strategies", "Personalized Video to Humanize…
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Adapting to the Current Environment (with Mark Weida)
17:16
17:16
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17:16
The automotive industry has been hit hard with supply chain issues as well as a lack of pre-owned inventory. Mark Weida from Street Smart Auto Brokers will be joining the Just the Fax Podcast to discuss his thoughts and how he has adapted to the recent challenges.Door Darrell E Sherwood Jr
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Acquisition Success and Common Mistakes
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18:01
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18:01
Bob and DJ will have a discussion regarding best practices when acquiring inventory and common mistakes that you can watch out for.Door Darrell E Sherwood Jr
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Changes in the Automotive Industry
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23:51
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23:51
Join Bob and DJ as the discuss what changes in the automotive industry will stay and those that may fade away.Door Darrell E Sherwood Jr
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The Consumer’s Perspective on Pricing
21:49
21:49
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Retail prices are some of the highest they’ve ever been, how are consumers responding to this and what can a dealer do to build confidence in their listing price. Join Bob Grill and DJ Sherwood as they discuss current pricing trends.Door Darrell E Sherwood Jr
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Should I use Traditional Listing Sites to Advertise?
19:56
19:56
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19:56
Join Bob Grill and DJ Sherwood as they discuss advertising online in the current market conditions.Door Darrell E Sherwood Jr
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Selling from an Empty Shelf
48:49
48:49
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48:49
Inventory is difficult to find. Join Bob Grill and DJ Sherwood as they discuss different ways to obtain inventory.Door Darrell E Sherwood Jr
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A Certified Pre-Owned Strategy
19:03
19:03
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19:03
Join Bob Grill and DJ Sherwood as they discuss strategies for a successful Certified Pre-Owned program.Door Darrell E Sherwood Jr
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How to Attract the Ideal Inventory
14:48
14:48
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14:48
Join Bob Grill and DJ Sherwood as they discuss what ideal inventory is how to find creative ways to obtain itDoor Darrell E Sherwood Jr
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Pitfalls when Buying from the Public
24:21
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24:21
Join Bob and DJ as they discuss some of the challenges when it comes to buying inventory from the public.Door Darrell E Sherwood Jr
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Join Bob and DJ as they discuss ways to improve the trade in process.Door Darrell E Sherwood Jr
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Simplifying the Dealer Process
16:44
16:44
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16:44
Join Bob and DJ as they discuss how to simplify the buying process in a dealershipDoor Darrell E Sherwood Jr
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Service and Sales Relationship in a Dealership Today (with Dave Peters)
31:40
31:40
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31:40
Join Bob and DJ with their special guest Dave Peters from Automotive Mastermind as they discuss Service and Sales Relationship in a dealership today.Door Darrell E Sherwood Jr
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With so many people wanting to get out from under their current vehicles; do you have a strategy to take advantage of the current trends?Door Darrell E Sherwood Jr
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Who is on the Phone? (with David Kain)
45:43
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45:43
Episode 12 of Just the FAX featuring David Kain, president of Kain AutomotiveDoor Darrell E Sherwood Jr
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Who Should Handle Leads?
31:42
31:42
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31:42
With the need to acquire more inventory, especially on trades, are the right people at your dealership handling those leads? Join Bob and DJ as they discuss ways to win more trades and close more leads.Door Darrell E Sherwood Jr
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Pricing for Profit and Efficiency (with Dale Pollak)
39:25
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39:25
Episode 10 of Just the FAX featuring Dale Pollak, Founder of vAuto and Author of Velocity!Door CARFAX, INC.
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Join Bob Grill and DJ Sherwood as they discuss pricing vehicles during the nationwide inventory shortage.Door CARFAX, INC.
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Online Inventory (with Steve Jordan)
22:03
22:03
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22:03
Episode 8 of Just the FAX featuring Steve Jordan, the Senior Vice President of KAR Global Dealer Sales!Door CARFAX, INC.
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Should I Stock Accident Cars?
20:16
20:16
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20:16
Episode 7 of Just the FAX. Join Bob and DJ as they discuss Dealerships stocking Accident Vehicles.Door CARFAX, INC.
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Digital Marketing in 2021 (with Brian Free)
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23:37
Episode 6 of Just the FAX featuring Special Expert Brian Free, Senior Director of Digital Marketing at AutonationDoor CARFAX, INC.
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Insights for Certified Pre-Owned Success (with Ron Cooney)
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22:33
Episode 5 of Just the FAX featuring Special Expert Ron Cooney, Director of Toyota Certified Pre-OwnedDoor CARFAX, INC.
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Stop Wasting Time and Money on Bad Data (with Guy Super & Shaun Kniffin)
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43:12
Episode 4 of Just the FAX featuring Special Experts Guy Super from Outsell, and Shaun Kniffin from Germain Automotive GroupDoor CARFAX, INC.
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What Does it Take? (with Dean Estep)
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33:52
Episode 3 of Just the FAX featuring Special Expert Dean Estep, Leader at Next-Level Automotive GroupDoor CARFAX, INC.
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Where are the People? (with Marcy Medinger)
23:22
23:22
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23:22
Episode 2 of Just the FAX featuring Special Expert Marcy Medinger, the Chief Optimizer of MM Dealer AdvocatesDoor CARFAX, INC.
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Where are the Cars? (with Kevin Leigh)
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27:41
Episode 1 of Just the FAX featuring Special Expert Kevin Leigh, co-founder of Auction Simplified and Dealer Simplified and author of Wholesale Simplified.Door CARFAX, INC.
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