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Age, profile, demographics.
Manage episode 430039076 series 1081001
In today's podcast Josh Phegan and Alexander Phillips talk about age, profile, demographic and understanding the customer's situation, working with another agent to build rapport with the customer, and developing situational awareness for what you're walking into.
152 afleveringen
Manage episode 430039076 series 1081001
In today's podcast Josh Phegan and Alexander Phillips talk about age, profile, demographic and understanding the customer's situation, working with another agent to build rapport with the customer, and developing situational awareness for what you're walking into.
152 afleveringen
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