312: Jim Loehr – Character Development In CX Fast Leader Show | Customer Experience Leadership podcast

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Business Companyculture Customerexperience Emotionalintelligence Employeeengagement Leadershipdevelopment Leadershipskills President Call Center Coach Callcenter Careers Jim Rembach, President Call Center Coach Jim Rembach

Inhoud geleverd door Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.

Fast Leader Show | Customer Experience Leadership « »
312: Jim Loehr – Character Development in CX

4y ago 49:27

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MP3•Thuis aflevering

Inhoud geleverd door Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.

Character Development in CX is one of the foundations for being able to deliver the best possible experience for the customer. People never forget the way they are treated by others, and each person wants to be treated with respect, dignity, and truth. Every single customer wants and deserves to be treated with integrity. And integrity only comes from someone with a healthy spiritual character.

So, what is character? How do you develop character in your agents and from within your call center? In this episode of the Fast Leader Show, Jim Loehr shares how to do that. Listen as he expounds on how to lead with character.

… continue reading

275 afleveringen

#Business #Companyculture #Customerexperience #Emotionalintelligence #Employeeengagement #Leadershipdevelopment #Leadershipskills #President Call Center Coach #Callcenter #Careers #Jim Rembach, President Call Center Coach #Jim Rembach

Artwork

312: Jim Loehr – Character Development in CX

Fast Leader Show | Customer Experience Leadership

16 subscribers

published 4y ago

Delen

MP3•Thuis aflevering

Inhoud geleverd door Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.

Character Development in CX is one of the foundations for being able to deliver the best possible experience for the customer. People never forget the way they are treated by others, and each person wants to be treated with respect, dignity, and truth. Every single customer wants and deserves to be treated with integrity. And integrity only comes from someone with a healthy spiritual character.

So, what is character? How do you develop character in your agents and from within your call center? In this episode of the Fast Leader Show, Jim Loehr shares how to do that. Listen as he expounds on how to lead with character.

… continue reading

275 afleveringen

#Business #Companyculture #Customerexperience #Emotionalintelligence #Employeeengagement #Leadershipdevelopment #Leadershipskills #President Call Center Coach #Callcenter #Careers #Jim Rembach, President Call Center Coach #Jim Rembach

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