Ep. 857 - Mike Forman (Sr. Director of Branding, Carolina Hurricanes)

31:52
 
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Mike Forman has entered into the unique experience of helping on-board his new ownership group at the Carolina Hurricanes, which has helped re-invigorate the local fan base as well as create dynamic, outside the box thinking. Forman describes the process of meetings, which has solidified direction toward a fan-focused model of customer service and branding. Forman talks about his new ownership group has also connected older fans from the Hartford Whalers days in a way not thought possible under the old regime. Twitter: @MForman5

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