Covering Omnichannel Grocery News with Grocery Dive's Jeff Wells


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The CPG Guys, Sri & PVSB, are joined in this episode by Jeff Wells, Senior Editor of Grocery Dive. Grocery Dive provides in-depth journalism and insight into the most impactful news and trends shaping the grocery industry. The newsletters and website cover topics such as shopper behavior, omnichannel, e-commerce, pricing and discounting, store formats, and more.
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Jeff answers these questions:

  1. It appears that while you aggregate grocery retail-related news, you are also producing original reporting and investigation. Is this true? Also, how do you source external content?
  2. How do you reach your audience? Email, website, other channels? What is the primary driver?
  3. Your site has a clearly marked opinion section. How do you decide when to author opinions rather than report on issues of interest?
  4. What are some of the most important subjects of late that you are seeking to inform on for your audience?
  5. What is your take on the phenomenal growth of Instacart as an eCommerce marketplace? Do you see any movement in mid-market grocery retailers to build their own eCommerce experience outside of this dominant player in the ecosystem?
  6. Amazon does not seem to have leveraged the pandemic to grow their Fresh home delivery business the way that Instacart and Walmart have. Are they overly focused on the new physical store format?
  7. How are retailers growing their private label business during the pandemic. Is eCommerce, good, bad or indifferent as it relates to private label?
  8. The pandemic has dramatically changed the in-store shopping experience, from shut-down salad bars to plexiglass barriers at checkout. When might we see things return to normal, and how might stores change for good?

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