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Episode 472: Liran Haimovitch on Handling Customer Issues

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Manage episode 299694011 series 215
Content provided by SE-Radio Team. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by SE-Radio Team or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Liram Haimovitch talks about how a business handles customer issues with a software product. How issues start out with a dedicated customer-facing team and when they may be escalated to engineering.

  continue reading

965 episodes

Artwork
iconShare
 
Manage episode 299694011 series 215
Content provided by SE-Radio Team. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by SE-Radio Team or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Liram Haimovitch talks about how a business handles customer issues with a software product. How issues start out with a dedicated customer-facing team and when they may be escalated to engineering.

  continue reading

965 episodes

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