Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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3 Tips for Providing Great Customer Service
MP3•Thuis aflevering
Manage episode 438141957 series 3538695
Inhoud geleverd door The Hartford. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door The Hartford of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
Episode Notes
Key Podcast Highlights
How Do I Provide Excellent Customer Service?
- Do What You Say You're Going To Do: When the customer buys something, they have a certain expectation on what they're going to buy. One of the best ways to deliver excellent customer service is to always follow through on the promises your business is making. If you're promising to deliver your product within 30 days, you should do everything you can to make sure that happens.
- Treat Your Customers With Respect: Follow the golden rule: "Treat others the way you'd want to be treated". Customers today already feel a lack of respect from the businesses they interact with. Good brands know that their customers want to feel acknowledged and appreciated.
- Management Leads By Example: The standard of excellent customer service is passed down from the top level of management to employees of the business. If you're a business owner, you have to depend on your employees to deliver quality customer service. Managers should show their
Find out more at https://small-biz-ahead.pinecast.co
300 afleveringen
MP3•Thuis aflevering
Manage episode 438141957 series 3538695
Inhoud geleverd door The Hartford. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door The Hartford of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.
Episode Notes
Key Podcast Highlights
How Do I Provide Excellent Customer Service?
- Do What You Say You're Going To Do: When the customer buys something, they have a certain expectation on what they're going to buy. One of the best ways to deliver excellent customer service is to always follow through on the promises your business is making. If you're promising to deliver your product within 30 days, you should do everything you can to make sure that happens.
- Treat Your Customers With Respect: Follow the golden rule: "Treat others the way you'd want to be treated". Customers today already feel a lack of respect from the businesses they interact with. Good brands know that their customers want to feel acknowledged and appreciated.
- Management Leads By Example: The standard of excellent customer service is passed down from the top level of management to employees of the business. If you're a business owner, you have to depend on your employees to deliver quality customer service. Managers should show their
Find out more at https://small-biz-ahead.pinecast.co
300 afleveringen
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