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292 Bill Cushard Be a customer whisperer
Manage episode 301500650 series 1182004
I put two and two together this week to hopefully come up with five. This is an episode about the fourth habit of highly effective people: seek first to understand, then be understood. This idea is based on my podcast appearance with Kristen Hayer on Transforming Experiences in Customer Success and from a recent The Heretic Newsletter edition on listening. Or lack thereof.
Something for me to think about this weekend.
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit helpingsells.substack.com
355 afleveringen
Manage episode 301500650 series 1182004
I put two and two together this week to hopefully come up with five. This is an episode about the fourth habit of highly effective people: seek first to understand, then be understood. This idea is based on my podcast appearance with Kristen Hayer on Transforming Experiences in Customer Success and from a recent The Heretic Newsletter edition on listening. Or lack thereof.
Something for me to think about this weekend.
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit helpingsells.substack.com
355 afleveringen
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