Empathy & the Client Perspective with Heather Prendergast

Clinician's Brief: The Podcast

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3+ y ago 25:30

MP3•Thuis aflevering

In this episode, host Beckie Mossor, RVT, talks with Heather Prendergast, RVT, CVPM, SPHR, about empathy. Heather discusses how we should try to put ourselves in our clients’ shoes to understand their veterinary experience and how doing so can make us better. She also shares the key question to maintaining empathy toward our clients and their decisions: why.

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CAUTION: Federal (U.S.A.) law restricts this drug to use by or on the order of a licensed veterinarian. CONTRAINDICATIONS: Do not use in dogs with known tympanic membrane perforation. CLARO® is contraindicated in dogs with known or suspected hypersensitivity to florfenicol, terbinafine hydrochloride, or mometasone furoate.

Full Prescribing Information: https://bit.ly/33Ceugu

Contact us:

Podcast@briefmedia.com

Where to find us:

Cliniciansbrief.com/podcasts
Facebook.com/clinciansbrief
Twitter: @cliniciansbrief
Instagram: @clinicians.brief

The Team:

Beckie Mossor, RVT - Host
Alexis Ussery - Producer & Digital Content Coordinator
Randall Stupka - Podcast Production & Sound Editing
Michelle Munkres - Senior Director of Content

240 afleveringen

#Science #Brief Media #Vet Med #Veterinary #Veterinary Medicine #Podcasting Education #Clinicians Brief #Veterinarian