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18: Learning & Development

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Inhoud geleverd door CloudInteract - cloudinteract.io. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door CloudInteract - cloudinteract.io of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.

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Join us in the studio as we dive into the realm of Amazon Connect's learning and development. Discussing the dynamic nature of Amazon Connect, we explore how to stay updated with its continuous feature changes. Discover the new AWS Skill Builder learning plans tailored for Amazon Connect, including a deep dive into the Amazon Connect Communication Specialist plan and the Connect Developer Learning Plan. We also highlight the benefits of certifications, hands-on practice, and formal training events to ensure you're always at the forefront of this evolving platform. Perfect for both beginners and seasoned professionals looking to deepen their expertise in Amazon Connect.

00:00 Introduction and Weather Chat

00:59 Amazon Connect Overview

01:09 Learning and Development Challenges

03:04 AWS Skill Builder Learning Plans

03:46 Amazon Connect Communication Specialist

11:31 Amazon Connect Developer Learning Plan

17:42 Formal Certifications and Badges

22:23 Staying Up to Date with Amazon Connect

25:55 In-Person Training and Events

28:03 Conclusion and Wrap-Up

Find out more about CloudInteract at cloudinteract.io.

  continue reading

27 afleveringen

Artwork
iconDelen
 
Manage episode 440214400 series 3551008
Inhoud geleverd door CloudInteract - cloudinteract.io. Alle podcastinhoud, inclusief afleveringen, afbeeldingen en podcastbeschrijvingen, wordt rechtstreeks geüpload en geleverd door CloudInteract - cloudinteract.io of hun podcastplatformpartner. Als u denkt dat iemand uw auteursrechtelijk beschermde werk zonder uw toestemming gebruikt, kunt u het hier beschreven proces https://nl.player.fm/legal volgen.

Send us a text

Join us in the studio as we dive into the realm of Amazon Connect's learning and development. Discussing the dynamic nature of Amazon Connect, we explore how to stay updated with its continuous feature changes. Discover the new AWS Skill Builder learning plans tailored for Amazon Connect, including a deep dive into the Amazon Connect Communication Specialist plan and the Connect Developer Learning Plan. We also highlight the benefits of certifications, hands-on practice, and formal training events to ensure you're always at the forefront of this evolving platform. Perfect for both beginners and seasoned professionals looking to deepen their expertise in Amazon Connect.

00:00 Introduction and Weather Chat

00:59 Amazon Connect Overview

01:09 Learning and Development Challenges

03:04 AWS Skill Builder Learning Plans

03:46 Amazon Connect Communication Specialist

11:31 Amazon Connect Developer Learning Plan

17:42 Formal Certifications and Badges

22:23 Staying Up to Date with Amazon Connect

25:55 In-Person Training and Events

28:03 Conclusion and Wrap-Up

Find out more about CloudInteract at cloudinteract.io.

  continue reading

27 afleveringen

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