Welcome to Business Basics where fundamental LIFE skills are at the heart of every episode. When you are in business, you want to make sure what you present is a visual representation of your business, its brand, and your standards. The show airs Wednesdays at 12 Noon and can be heard on multiple platforms to include Google, Spotify, and Apple Podcasts. #business #businessbasics #entrepreneurship #entrepreneurs #brandawareness #brandmanagement #internationalbusiness #businessinblack Support ...
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There are so many things that go into starting a business but age isn't one of those things. Who cares how old you are? There are tons of examples of successful entrepreneurs and their ages run the gambit. There’s no right time to start a business or even close your business. There’s no one-size-fits-all to being an entrepreneur. Plug-and-play mode…
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Maintaining an Ethical Business with Dishonest Customers
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It can certainly be challenging to run an ethical business among dishonest people in the marketplace. The reality is that there are dishonest people in the world. With countries advocating for vaccine passports, there's a whole new world of questionable behavior in the marketplace. How do you maintain an ethical business with dishonest customers? F…
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What does it take to build a sustainable, eco-friendly business? It's not as difficult as you think. In this episode of Business Basics, you'll learn about LEED and other ways to make your business eco-friendly to reduce your carbon footprint. tags: #LEED #CocaCola #green Resources Pocheban, J. (2019, Aug 14). Inspired Eco-Friendly Offices Incorpor…
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I get inspiration from everywhere and this episode is based on the classic 80’s movie Mr. Mom. Teri Garr becomes a marketing executive that surprisingly lands an $11M contract all from doing market research! Take a listen to this bonus episode. --- Send in a voice message: https://podcasters.spotify.com/pod/show/businessbasicswithdrh/messageSupport…
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Women Shut Down & Out By COVID19
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Undoubtedly, COVID19 has changed the world. Recent data shows just how disproportionate the misfortune has been for women. Women lost $800 BILLION in income last year. Talk about a major setback for women's equity! As a business owner, you have the power to help right this wrong so we ALL can have a little bit of normalcy. Take a listen. The CNN Ar…
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The internet was abuzz when Apple announced it was allowing the controversial app Parler back onto its platform. When it comes to your company's stance on social issues, what does it mean for your customers? How do you toe the line? Listen and find out. --- Send in a voice message: https://podcasters.spotify.com/pod/show/businessbasicswithdrh/messa…
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Payless Making a Comeback
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A while back, Payless attempted a comeback. The thing with comebacks, though, you’ve got to do a lot of work to regain customer trust. Take a listen. --- Send in a voice message: https://podcasters.spotify.com/pod/show/businessbasicswithdrh/messageSupport this podcast: https://podcasters.spotify.com/pod/show/businessbasicswithdrh/support…
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PR isn't about showing up in times of societal crisis. It's about showing up EVERY DAY and having a consistent message. Who gets it right? Who falls short? Listen and find out! --- Send in a voice message: https://podcasters.spotify.com/pod/show/businessbasicswithdrh/messageSupport this podcast: https://podcasters.spotify.com/pod/show/businessbasic…
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Managing a Business to Survive a Crisis
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At the height of the pandemic last year, the airline industry was poised to receive billions of dollars in bailout money from the government and I was dead set against it. Why? If Southwest Airlines can have billions of dollars in cash reserves to pay their employees and manage for six months, the other airlines could too! --- Send in a voice messa…
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Ignoring market trends can be costly, VERY costly. Just ask J. Crew! They waited entirely too long to shift with the market and ignored what THEIR market was saying and that led to their ruin. --- Send in a voice message: https://podcasters.spotify.com/pod/show/businessbasicswithdrh/messageSupport this podcast: https://podcasters.spotify.com/pod/sh…
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People are still toiling with the age-old conundrum of capitalism and greed. Is capitalism bad? Why doesn't it work for everyone? Listen to this episode to find out! --- Send in a voice message: https://podcasters.spotify.com/pod/show/businessbasicswithdrh/messageSupport this podcast: https://podcasters.spotify.com/pod/show/businessbasicswithdrh/su…
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It’s the last episode of the season and I’ve enjoyed being transparent with you. I couldn’t think of a better episode to close out the season than the Goldman Sachs Malaysia scandal. Take a listen. --- Send in a voice message: https://podcasters.spotify.com/pod/show/businessbasicswithdrh/messageSupport this podcast: https://podcasters.spotify.com/p…
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Student Loan Debt Relief Scams
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This episode may seem a little strange for a business podcast. I assure you, it is not. We can learn a lot from other businesses. As an entrepreneur, you want to avoid email scams. You want to ensure everything you promise your customers, you will do it. Take a listen. --- Send in a voice message: https://podcasters.spotify.com/pod/show/businessbas…
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In this episode, I talk about an FBI warning about email scams that were going around. These scams are still going around. As an entrepreneur, you want to train your employees on how to identify fraudulent emails. Take a listen. --- Send in a voice message: https://podcasters.spotify.com/pod/show/businessbasicswithdrh/messageSupport this podcast: h…
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Let’s pump the breaks! As entrepreneurs, you will have moments of clarity when you need to pivot in your business. It’s not hard to get off track chasing opportunity after opportunity. Here’s the thing: every opportunity isn’t your opportunity. Take a listen. --- Send in a voice message: https://podcasters.spotify.com/pod/show/businessbasicswithdrh…
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This episode about Amazon and their 2016 patent to put people in cages. This was a controversial business decision. What we can learn from this is that hindsight is 20/20. Take a listen. --- Send in a voice message: https://podcasters.spotify.com/pod/show/businessbasicswithdrh/messageSupport this podcast: https://podcasters.spotify.com/pod/show/bus…
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This season, I’m starting off with an episode on LinkedIn. Lots of people are on the popular social media platform with the aim of building connections, a la networking. Not many people, however, are using it the right way. How can you leverage LinkedIn? Take a listen. --- Send in a voice message: https://podcasters.spotify.com/pod/show/businessbas…
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Interview with Bryan Majors
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I had the distinct pleasure to interview Bryan Majors of Major Prep. Bryan is a professional basketball player and an author. His book, "Training for Triumph" is a must-have if you want to go to the next level. His motto is, "Major work, major results." --- Send in a voice message: https://podcasters.spotify.com/pod/show/businessbasicswithdrh/messa…
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HAPPY NEW YEAR! I know 2020 was rough for all of us and we’re all still adjusting. Let’s keep growing and being gracious to ourselves. In this first episode of the new year, I talk about the importance of being knowledgeable about your industry. --- Send in a voice message: https://podcasters.spotify.com/pod/show/businessbasicswithdrh/messageSuppor…
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Bonus Episode: I DON’T WANT TO WEAR A MASK! Responding to Customer Temper Tantrums
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The Coronavirus of 2020 has undoubtedly impacted everyone worldwide. Throughout the crisis, I recorded a few episodes to help businesses adjust. This is an unprecedented time and many of us faced uncertainty, fear, doubt, and the permanent closure of our businesses while others survived. The key to it all is how we respond in times of crisis. How r…
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The Beginning: There's Always a Win-Win!
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There’s always a WIN-WIN and this particular episode closed out 2018. I always like to end the year with words of positivity for the new year. In this episode, I highlight a new program that will give people opportunity for a new life going into 2019. --- Send in a voice message: https://podcasters.spotify.com/pod/show/businessbasicswithdrh/message…
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Bonus Episode: Cut Off from the World, How American Businesses Can Pivot Amid the COVID Nightmare
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The Coronavirus of 2020 has undoubtedly impacted everyone worldwide. Throughout the crisis, I recorded a few episodes to help businesses adjust. This is an unprecedented time and many of us faced uncertainty, fear, doubt, and the permanent closure of our businesses while others survived. The key to it all is how we respond in times of crisis. How r…
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It’s the holiday season and I hope you’re feeling the love and joy. Google put out a genius Christmas ad back in 2018 and there’s so much we can learn from it. In a word: nostalgia! Google tapped into nostalgia and hit the bullseye. --- Send in a voice message: https://podcasters.spotify.com/pod/show/businessbasicswithdrh/messageSupport this podcas…
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Bonus Episode: COVID19 Resources
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The Coronavirus of 2020 has undoubtedly impacted everyone worldwide. Throughout the crisis, I recorded a few episodes to help businesses adjust. This is an unprecedented time and many of us faced uncertainty, fear, doubt, and the permanent closure of our businesses while others survived. The key to it all is how we respond in times of crisis. How r…
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The Beginning: Do the Work
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There’s value in learning from other people’s mistakes. One of the best things you can do for yourself as an entrepreneur is to be comfortable with perfectly imperfect. As entrepreneurs, we put a lot of pressure on ourselves as we work in our business. The key is to work on your business. In either approach, what you put into your business is what …
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The Coronavirus of 2020 has undoubtedly impacted everyone worldwide. Throughout the crisis, I recorded a few episodes to help businesses adjust. This is an unprecedented time and many of us faced uncertainty, fear, doubt, and the permanent closure of our businesses while others survived. The key to it all is how we respond in times of crisis. How r…
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It's Season 2 and we're still learning from my podcasting mistakes from 2018 when I first started. I’m starting off with an episode on schedules and why they’re important to you as an entrepreneur. --- Send in a voice message: https://podcasters.spotify.com/pod/show/businessbasicswithdrh/messageSupport this podcast: https://podcasters.spotify.com/p…
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The Coronavirus of 2020 has undoubtedly impacted everyone worldwide. Throughout the crisis, I recorded a few episodes to help businesses adjust. This is an unprecedented time and many of us faced uncertainty, fear, doubt, and the permanent closure of our businesses while others survived. The key to it all is how we respond in times of crisis. How r…
…
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Bonus Episode: Brand Ambassadors Are the New Sales Rep
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In the world of social media and its myriad of influencers has emerged brand ambassadors. This episode explores the nuances of brand ambassadorship and this age-old marketing technique. If you want to use brand ambassadors, you can use the same approach companies use when approaching celebrities. Listen and take notes. --- Send in a voice message: …
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I’m rounding out this season talking about the impact customer service has on your bottom line. One thing you want to be careful in business is ensuring you care about your customers. Your customers are not responsible for financing your business. Take a listen. --- Send in a voice message: https://podcasters.spotify.com/pod/show/businessbasicswith…
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I'm really enjoying sharing my ups and downs of podcasting with fundamental business basics. This episode is a key component of customer service basics: listening. If you don’t listen to your customers, you will inevitably start to lose them. --- Send in a voice message: https://podcasters.spotify.com/pod/show/businessbasicswithdrh/messageSupport t…
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I don't know what was going on, on July 6, 2018 but I recorded a lot of episodes. This one was on customer service. I was completely annoyed with the state of customer service and wanted to share some basic principles. Take a listen! --- Send in a voice message: https://podcasters.spotify.com/pod/show/businessbasicswithdrh/messageSupport this podca…
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Etiquette is extremely important, and it is even more important in business. This episode reveals some important etiquette tips on top of some of the mistakes I made when I recorded the original episodes on July 6, 2018. --- Send in a voice message: https://podcasters.spotify.com/pod/show/businessbasicswithdrh/messageSupport this podcast: https://p…
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I first started my podcast in 2018 and didn't have a clue what I was doing. Now, I want others to grow from my mistakes. I'm rebooting my podcast and starting this season off with episodes I recorded back then. You'll probably get a good laugh at this one, because I sure did as I reflected back on it. In this first episode of the season, I share wi…
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