Amreeta Abbott started her career as an Accountant and Financial Advisor back in 2004, when technology solutions were rare, slow, and frustrating. She quickly realised her clients wanted to focus on flexibility and the ability to control their investments, and that technology to support this was underserved. So, when she started her own practice in…

The co-founders of Polyture, Jared Zhao and Kyle Foley join this week’s episode. Polyture is the first fully-featured, easy to use data infrastructure platform specifically designed for the mid-market, facilitating the company to become a modern, data driven enterprise. Aiming to modernise mid-market companies and empower small teams within large e…

CEO and Founder of Appellon Sue Jauncey joins this week’s episode. Not only did Sue grow her company from a small boutique consulting business to a global organisation, but she also has a fascinating career history, working as a forensic Psychologist across the Australian Prison system. Sue gained a deep understanding of human behaviour, and her 25…

CEO and Strategy Director for Taurus Marketing Sharon Williams joins this week’s episode. As Founder of one of Australia’s longest established integrated Marketing and PR agencies, Sharon’s experience and knowledge is an unbeatable combination. Sharon works with smart clients across all industries, from entrepreneurs, SMEs, to ASX-listed corporatio…

Joining the podcast from Babraham in the UK, freelance writer and author Jan Cavelle joins this week’s instalment. As an author, Jan specifically focusses on avoiding the growth pitfalls, something she writes about from personal experience. Jan originally started writing concerning the realities and truths of running a business as an entrepreneur b…

Corey Rosen is the Founder and Director of The National Center for Employee Ownership (NCEO) in Oakland, California. Established in 1981, Corey has spent the past 40 years immersed in employee ownership, passionate about creating a thriving environment and supporting the community. Prior to founding the NCEO, Corey worked in The US Senate as a staf…

Self-described “Business Purpose Guide” Phil Preston joins this week’s instalment to converse the need for purpose and direction for all businesses, regardless of size. Formally a Senior Credit Manager where he oversaw billions of dollars of investments, Phil became frustrated with poor corporate behaviours and symbolic acts of charity. In 2007, he…

Alex Lee is Co-founder and Managing Partner of financial advice firm Thornton + Lee, acting as an experienced financial advisor. He specialises working with clients who need assistance with their personal finance strategy, mainly those seeking a strategic partner that offers highly personal service built on a meaningful long-term relationship. Orig…

CEO of boutique productivity consultancy Building 20, Dr Luke Hurst joins this week’s instalment. Building 20 delivers custom training and culture change services, working with teams to accomplish difficult tasks faster and amplifying their attention. Luke initially got into productivity working on his PhD. He found that by gamifying the process us…

CEO and Founder of Resilience In, Susie Mogg joins this week’s episode. Susie’s passion lies in building and studying resilience, with specific focus on how it can be developed and improved. She has worked with thousands of children, parents, employees and workplaces. Susie is of the opinion that resilience is the number one skill needed by everyon…

Scott Iriks is the Director and CEO of Easi, one of the leading and most experienced salary packaging and novated lease providers to some of Australia’s largest Government and private employers. For mid-market business owners, salary packaging is specifically important in terms of what can be done to help your employees package their salary more ef…

Director of Five Feathers Consulting, Nancy Peat, joins this week’s episode to discuss her work as a conflict mediator. In this role, she assists clients when they face communication issues that are having a negative impact on the business with no resolution. Her position is to provide logical, unbiased facilitation to create productive conversatio…

Behaviour specialist, Bri Williams from People Patterns, joins this week's episode to discuss behaviour change. Bri’s reputation has gained her the title of “The Behaviour Explainer”, as she specialises in working with clients to maximise interaction using behavioural economics. People Patterns is one of Australia’s first consultancies to apply beh…

Joining the podcast from Michigan, engineer turned sales expert and CEO of the Re-Wired Group Bob Moesta introduces the topic of demand side sales. Consistently, he has found the number one issue professionals face is sales, despite this being at the cornerstone of every business. What's more, most professionals find the selling process extremely u…

After 30 years’ experience across professional services fields of engineering, urban development, ecology, mining, planning, surveying and landscape architecture, Roger Collins-Woolcock is an expert in his field of business development and organic growth. Over the past three decades, he has taken on many roles, from founder to business owner, organ…

Michael Gorton is one of the Founders of TelaDoc, the world’s leading telemedicine company which has gone on to save thousands of lives during the Coronavirus pandemic. He discusses the demand for Teladoc in 2020 compared to the countless challenges and adversity they faced when starting out in 2002. Michael also converses his work as the CEO of Ba…

In this episode, Brad Giles discusses his work as a leadership coach and his passion for growing mid-market businesses. His interest has led him to uncover the crucial differences between a good CEO and a great CEO. Brad goes through the five results that define a great leader, which include having a higher percentage of top performers, higher rete…

In this episode, host Craig West is joined by Michel Clifton, who has 20 years of experience in trade and defence appointments across North Asia, primarily in Greater China and Japan. Michael shares his intelligence dealing with Asia, trade, export and finance. Phillip Volk, key partner in Succession Plus in Victoria also joins the discussion. For …

Michael Masterson, Managing Director for EverEdge Australia and New Zealand, speaks about the importance of valuing the intangible assets of your business. In this episode, he recounts how to identify and build value into these assets, underlining the key issue being that intangible assets are often ignored because you can’t see them. He advises th…

What impacts your business impacts you! Mark Napper, Business Adviser with over 25 years of experience in senior management roles, describes himself as a business alchemist. Mark understands that business owners and their businesses are heavily intertwined. Owners often become enslaved to their business instead of having their business serve them. …

It doesn’t matter what you sell, it’s all about understanding the psychology of your customers! Darren Moffatt, Director of WebBuzz, speaks on growth marketing. Darren has an impressive history of being the youngest bank manager. However, after the GFC, he found that marketing was his calling. In this episode, Darren addresses the most common quest…

Andrew Bowcher, Partner at RSM Australia, discusses the very important topic of business survival in the current climate. Andrew specialises in business recovery, structuring and asset protection, cash flows, governance issue and debt-related pressures. It is particularly important to have a business recovery plan in the current climate. In this ep…

Jon Michail, Founder and Group CEO of Image Group International, speaks on the importance of personal branding. Jon’s 30 years of experience in business consultancy has consolidated his knowledge of the immense impacts personal branding can have on your business. In an era where institutions can be perceived as untrustworthy, personal branding has …

Nicholas Sweeney, Division Director and Co-head of Macquarie Bank Middle Market, helps mid-market businesses create meaningful change and grow. Macquarie Bank Middle Market provides their clients with deep industry knowledge and simultaneously builds long-term trust and relationship with them. Organic growth in this sector, particularly in the curr…

James Slattery, Executive Director at Slattery Auctions and Valuations, shares the importance of not leaving assets to depreciate once they become redundant or start malfunctioning. Slattery Auctions and Valuations does not only focus on rapidly selling goods, they also value and provide strategies for realising assets. Selling unneeded assets is b…

Paul Jansz, National Network Manager and Professional Partner at C2 Capital, shares his secret to running a successful business. Jansz’ vast experience in accounting and professional services firms has reinforced the importance of prioritising clients. C2 Capital has run focus groups and trials which prove that understanding clients’ wants and valu…

Peter Stanhope’s strong drive to be self-employed led him to address a gap in the market by co-finding GigSuper, a super fund which caters exclusively to self-employed people. In this episode, Stanhope shares shocking research findings including that self-employed people typically retire with 50% less in their super fund than employees. GigSuper ed…

Michael Lane is an Australian entrepreneur and Director of Success Resources – the world’s largest provider of educational events featuring world-class speakers. Aside from his passion about education, Michael is also an expert in the touring business and a master at relationship building. He has been organising events for 17 years which equates to…

Angela Vithoulkas is a multi award winning entrepreneur, business owner, politician and small business advocate. Her hands on business experience spans over thirty years in hospitality having bought and sold dozens of businesses and employed hundreds of people. She is the executive producer and host of SME TV & Podcasts - a brand new YouTube Channe…

Brooke Berry, Financial Adviser at Agilis Accountants, is dedicated to helping clients feel empowered and in control of their financial life. In this episode, she shares her work on providing growth strategies and helping business owners manage their funds and protect their assets, and how business owners can overcome the fear of letting go of thei…

“Trena Blair is an expert in expanding business from Australia into the US, with New York as their market entry point.” (Forbes, 2018). Trena Blair, Founder and CEO of FD Global Connections, is a highly accomplished global businesswoman and professional speaker. In this episode, she discusses the opportunities for global expansion and the common mi…

Alan Rich has operated his own business strategy and mentoring business with a great number of clients in financial services since 2003. This experience led to the creation of Clarion Group, whose business model is to buy into, and closely manage for growth, financial services businesses throughout Australia. In this session, Alan talks about Clari…

Thomas Dudley, a passionate advocate for employee-owned businesses, shares how he creates national recognition for employee ownership and supports the businesses that implement it through Certified EO, a certification program in the United States for employee-owned companies he co-founded in September 2017. In this episode, Thomas also shares why b…

David Reid and Darrin Drew, Directors of Business 360, give advice on creating an effective workforce restructuring plan to help business owners cope with the ‘new normal’, and share what businesses should watch out for as they consider restructuring either due to diminished economic circumstances, or alternatively opportunity driven through good b…

Darryl Bates-Brownsword, Co-Founder of Succession Plus UK, sits down with Craig West to share his journey from being an engineer to ending up in the consulting space through his passion to help business owners get the most from their life’s work and successfully exit their business on their terms. Darryl also discusses the importance of having your…

Michael Haynes, Director of Listen Innovate Grow, worked with companies in Australia, Brazil and Canada before becoming a B2B specialist. In this episode, he shares what the modern B2B looks like and how important it is to implement innovation and best practices to improve customer experience and drive business recovery post-COVID-19.…

Natasha Hawker, Director of Employee Matters, joins Craig West to share her views on the future of work post-COVID-19, why she thinks Jobkeeper is a ‘game-changing’ opportunity that many businesses are missing out on, and how business owners can take advantage of the current ‘downtime’ to improve their business systems, efficiencies and value.…

From doing forensic services to working in the Interpol in Lyon France to building his own international aid agency, Hands Across the Water, Peter Baines has had a remarkable journey doing humanitarian work and organising not for profit programs to support the needy, especially children. In this session, Peter shares his life experiences and the le…

For Michael Lane, business should be fun and fast. In this session, Michael, Director of Success Resources, the world’s largest provider of educational events, gives his best advice on how to be successful in business and shares how strategic partnerships could work well even in a COVID economy, and why every business owner should dilute their equi…

Craig’s motto is “Know first, Be first , Profit first” and in this session he explains why the lack of understanding of future trends has become the number reason that strategic plans fail, and shows how industries will be transformed by the fourth industrial revolution and what opportunities this presents for the middle market.…

Tom Matthews, Partner at Pemba Capital, discusses with host Craig West the different types of transaction structures available to businesses when contemplating a liquidity event and how the Pemba ‘two-payday structure’ can help achieve the 3 key objectives of business owners: the dollars, legacy, and ensuring the SME owners’ people are looked after…

Thomas Stewart, Director of the National Center for Mid-Market at The Ohio State University Fisher College of Business, shares the data on the impact of COVID-19 on middle market companies and the study on business transitions, the learnings from this study and what business owners should do ensure a successful transition.…

Host Craig West speaks to Empathic Consulting Director, Daniel Murray, about the significant role leaders have to play in times of crisis, how to see the opportunities that lie in difficult times, and how empathy becomes an important element in ensuring that the team stays motivated and committed to the business in the midst of any disruption.…

People are finding it difficult to find the flights they want as finding points seat is like fishing, the seats are changing all the time but they are always there. In this episode, Steve Hui, also known as “The Points Whisperer” and founder of iFLYflat, shares some tips on how to earn and spend your frequent flyer points wisely, and how to turn yo…

Franky Fiumara, a third generation nephew in his family’s supermarket and winery businesses, shares with host Craig West how their businesses have grown and remained successful over the last 60 years despite stiff market competition.Door Craig West

Host Craig West talks to Tim Ryan, Director at Ilume, about developmental coaching and Radical Candor - a communication and management model for the middle market that helps business owners develop their ability to Challenge Directly and Care Personally at the same time.Door Craig West

Find out how Mike Kunitz made a success out of group training - reinvented and personalised - by customising the offer for each customer to make the experience unique and more likely to achieve success.Door Craig West

From winning the first season of The Apprentice in Australia to driving one of Australia's most successful entrepreneurial education groups - Andrew Morello is a passionate, driven entrepreneur. With a family history in small business and a depth of experience "Morello" knows what it takes to be successful.…

Danielle provides entrepreneurial coaching to staff and students at UNSW and manages UNSW's involvement in the Innovation Alliance and Techconnect and is passionate about demonstrating the value of sharing academic research and University resources with SME's - including several unique funding programs.…

Philip owns and operates several businesses - financial planning, coaching and BPO - his 20 years of experience with financial planning firms provides some interesting insights into the industry, its recent challenges and the best strategies for success going forward.Door Craig West