Beste Loan Team Training podcasts (2024)

1
Leadership Matters with Richard Smith 29:07

14d ago29:07

29:07

In this episode of Loan Officer Team Training, I talk with Richard Smith, owner & CEO of Remote Assistant Scout, about the importance of strong leadership in remote work environments, especially when it comes to hiring and managing virtual assistants. Richard and I dive into key topics like effective communication, building trust, creating a positi…

1
What Separates a Good Loan Officer Team from a GREAT Loan Officer Team 11:44

28d ago11:44

11:44

In this solo episode of Loan Officer Team Training, I break down what truly separates a good Loan Officer Team from a GREAT one. We’ll explore the key habits, that elevate top performers in the industry. Today, I share actionable tips to help you take your career to the next level. Whether you’re just starting out or striving to improve, this episo…

1
Masterclass Compilation: Highlights from RJ Baxter, Hamilton Lao, Chelsea Gardner & Kevin Brierton 42:11

1M ago42:11

42:11

In this special "Masterclass Compilation" episode of Loan Officer Team Training, I’ve gathered some powerful and insightful moments from my conversations with four exceptional performers in their fields: RJ Baxter, Hamilton Lao, Chelsea Gardner & Kevin Brierton. I am thankful to call each one of these guests a friend and have had the good fortune t…

1
Leadership Matters: A Discussion with the Authors 38:05

2M ago38:05

38:05

In this special bonus episode, I’m sharing a recent discussion I was invited to join with on the Laugh, Lend & Eat Podcast! Host Fobby Naghmi and co-host Ginger Bell invited in guests Joe Wilson, Founder & CEO of SocialCoach, Don Hastings, Founder of Senior Solutions Today, and me, Irene Duford, Founder of Loan Team Training. We dive into the impor…

1
The Power of Educating Clients with Mike Hajjar 41:08

2M ago41:08

41:08

In this episode of Loan Officer Team Training, I’m joined by Mike Hajjar to explore the power of educating clients and how it can transform your business. Mike shares his insights on why taking the time to educate clients about the loan process not only builds trust but also empowers them to make informed decisions. We’ll discuss practical strategi…

1
Re-Wire Your Programming: The Power of Positive Self Talk with Irene Duford 38:49

2M ago38:49

38:49

In this solo episode, I share a presentation I gave at the 50th Annual NAMB event, where I dive into the transformative power of positive self-talk and how it can help you re-wire your mental programming for success. Drawing on both personal experience and research, I’ll explain how the thoughts we repeat to ourselves shape our mindset, performance…

1
How Jing Builds a Great Team by Learning the Skill of Hiring the Right People 47:02

3M ago47:02

47:02

In this episode, I’m joined by Jing Ren to discuss the intricacies of the hiring process and what it takes to build a successful team. Jing shares her journey of hiring, from identifying the right candidates to fostering an environment where new team members can thrive. We’ll explore the challenges, lessons learned, and key strategies for attractin…

1
We’re Here to Be Helpers with Alyson Rixner 23:56

3M ago23:56

23:56

In this episode of Loan Officer Team Training, I sit down with Alyson Rixner to talk about the NAR changes that are affecting homebuyers, sellers, Mortgage Loan Officers and Real Estate Agents. But more broadly, we discuss the core value that drives her work, especially in times of trial or changes: being a helper. Alyson shares how this mindset sh…

1
Everybody is Fascinating with Hamilton Lao 1:01:08

3M ago1:01:08

1:01:08

In this episode, I’m joined by Hamilton Lao, Business Development Rep for the Jing Mortgage Team, to explore how he’s turned “call reluctance” to “call acceptance” and is helping people everyday by building relationships. Hamilton shares his approach to building relationships and discovering the unique stories behind every client and colleague he m…

1
Masterclass Compilation: Highlights from René Rodriguez, Tyler Osby, Alyson Rixner and Dr. Shad Helmstetter 41:31

4M ago41:31

41:31

In this special "Masterclass Compilation" episode of Loan Officer Team Training, I’ve gathered some of the most powerful and insightful moments from my conversations with four exceptional experts: René Rodriguez, Tyler Osby, Alyson Rixner, and Dr. Shad Helmstetter. Each segment is packed with actionable advice and strategies, covering topics like e…

1
Passing On Your Knowledge with Ginger Bell 37:43

5M ago37:43

37:43

In this episode, I sit down with Ginger Bell to discuss the profound impact of using video to share knowledge and build a lasting legacy. Ginger and I explore how Loan Officers, Real Estate Agents, and professionals across industries can harness the power of video to educate, inspire, and connect with their audience and client base. We'll share pra…

1
Harmonies of Hope: An Opportunity to Give Back 25:02

5M ago25:02

25:02

In this special episode of Loan Officer Team Training, I’m joined by my grandson, Aaron Christensen, to discuss Harmonies of Hope, an inspiring charity fundraising event benefiting the Grief Center of New Mexico. Aaron shares the heartfelt mission behind the event, which aims to provide support and resources to those coping with loss. We'll delve i…

1
The Man Who Saved My Life, Who Might Save Yours: Dr. Russell Teames 40:59

5M ago40:59

40:59

In this heartfelt episode, I share the incredible story of Dr. Russell Teames, the man I genuinely credit for saving my quality of life and who just might save yours as well. We explore his groundbreaking work, his approach to patient care, and the lessons I've learned from my personal experience with him. Dr. Teames discusses his innovative techni…

1
The Five Languages of Appreciation in the Workplace 26:14

6M ago26:14

26:14

In this solo episode, I delve into "The Five Languages of Appreciation in the Workplace" and how understanding and implementing them can transform your team's dynamics. Drawing from the popular book, I explain each language of appreciation—words of affirmation, acts of service, tangible gifts, quality time, and physical touch—and provide practical …

1
Thriving in the Cyclical Loan Industry with Youssef Abdelhalim 40:34

6M ago40:34

40:34

In this episode, I have an enlightening conversation with Youssef Abdelhalim about thriving in the ever-changing, cyclical loan industry. Youssef brings his wealth of knowledge and experience to discuss strategies for staying resilient and adaptable through market fluctuations. We’ll cover how to get out of a downward emotional spiral, build system…

1
How Do You Hire a Great Loan Partner with Irene Duford 19:08

6M ago19:08

19:08

In this episode of Loan Officer Team Training, I guide you through the crucial steps of hiring a great Loan Partner. Drawing from my extensive experience as an Originator and Loan Officer Coach, I'll share the key qualities to look for, effective interview techniques, and tips for creating an onboarding process that sets your new team member up for…

1
Consistency Creates Success with Glenn Geraci 37:59

7M ago37:59

37:59

In this episode, I sit down with Glenn Geraci to explore the powerful impact of consistency on achieving success in the mortgage industry, and beyond. Glenn shares his expert insights and personal experiences on how maintaining consistent habits, practices, and communication can drive your team toward excellence. We'll discuss actionable strategies…

1
No One Expects Perfect, But We Can Strive for Awesome with Roberto Monaco 48:40

7M ago48:40

48:40

“In America you can do just about anything you want to do (for a career), so you should love what you do!” Today's guest has had a profound impact on me and my family, and I’m excited to have him on the show. Roberto Monaco is an educator, coach, public speaker and a friend who’s got so much to share with each of you. We open up with the event that…

1
The Structure of a Good Loan Team with Kenny Duford 32:55

7M ago32:55

32:55

In this episode, I'm joined by my son, Kenny Duford, to delve into the essentials of building a successful loan team. We'll share insights on the key roles that make up an effective team, how to ensure seamless communication and collaboration, and the strategies we've implemented to foster a culture of excellence. Whether you're just starting to bu…

1
Behind the Scenes of NAMB with President Valerie Saunders 34:32

8M ago34:32

34:32

In this exciting episode, I have the pleasure of hosting the incredible Valerie Saunders for a chat. We delve into the inner workings of the National Association of Mortgage Brokers, Valerie gives us an insider's perspective, sharing her experiences and insights with warmth and candor. We discuss the mission of NAMB, its impact on the industry, and…

1
Beyond the Method with Michelle Berman 42:03

8M ago42:03

42:03

In this episode, we’ve got a fantastic episode for you! My guest is the amazing Michelle Berman, who's been doing wonders helping mortgage officers and real estate agents grow their brands using Instagram. We sit down and dive into Michelle's courses, where she shares her secret sauce on how to leverage the power of Instagram to its fullest. Michel…

1
No Excuses with Kevin Brierton 49:22

9M ago49:22

49:22

Welcome everyone to another exciting episode of Loan Officer Team Training! Today, we're thrilled to have the insightful Kevin Brierton with us. In this episode, Kevin shares his wealth of knowledge on overcoming obstacles in the loan industry. In the end, it’s about more than mortgage though, it’s all about personal growth. So grab your notepads, …

1
Processing the Power of Data with Luke from Angel AI 32:09

9M ago32:09

32:09

In this episode of "Loan Officer Team Training," I have a super exciting chat with Luke from Angel AI. We dive deep into the incredible world of data and how it's transforming the mortgage industry and beyond. Luke shares the story behind Angel AI and how it is helping us serve our customers and clients better through the power of data. We also dis…

1
Building the Plan and the Process with Robert Fillyaw 32:55

9M ago32:55

32:55

In our latest episode, I had a great chat with the amazing Robert Fillyaw. Robert generously gave us an inside look at how his own team operates, sharing the systems and processes they've built to consistently succeed at a high level, even as they continue to grow. If you're looking to create a robust plan and implement effective processes in your …

1
How to Hire REALLY Great People with Tammy Schneider 39:34

9M ago39:34

39:34

In our latest episode, I had the pleasure of chatting with the incredible Tammy Schneider. Tammy brings a wealth of experience to the table, and she shared her insights on how you, as a Loan Officer, can go from making your first hire to building out a full team. We're talking about creating the exact business and legacy YOU want, not just followin…

1
Focus on the Facts, Not Your Feelings with Jen Conley 38:10

10M ago38:10

38:10

In this episode host Irene Duford engages in a riveting conversation with guest Jen Conley. The pair delve into the common pitfalls that Loan Officers encounter, particularly the tendency to make inappropriate comparisons and overlook core business fundamentals. Jen highlights the importance of grounding decisions in factual data rather than person…

1
Getting the Most Out of Your Loan Partner with Kenneth Duford 41:08

10M ago41:08

41:08

In the episode of Loan Officer Team Training, host Irene Duford, along with guest Kenneth Duford, delve into practical strategies for loan officers to optimize their teams and partnerships. The discussion focuses on the importance of consistency in business operations, with an emphasis on the application of checklists to ensure that things happen t…

1
Selling the Problems You Solve with Ginger Bell 44:05

10M ago44:05

44:05

In this insightful episode of the Loan Officer Team Training Podcast, host Irene Duford is joined by special guest, Ginger Bell, an acclaimed entrepreneur and marketing expert. We delve into Ginger’s innovative theory of edu-marketing. Ginger shares her journey of building a successful company focused on helping business owners implement this uniqu…

1
Motivation For Marketing with Chelsea Gardner 28:34

11M ago28:34

28:34

In this episode, we dive into the world of marketing with special guest Chelsea Gardner. Join Irene and Chelsea as they explore Chelsea's successful marketing business and share valuable tips for business owners looking to expand their presence on social media. From effective strategies to engaging content, this episode is packed with actionable ad…

1
2024: You Get to Choose with Alyson Rixner 37:40

12M ago37:40

37:40

In this episode of the Loan Officer Team Training podcast, host Irene Duford is joined by guest Alyson Rixner to dive into their goal setting for 2024. Together, they emphasize the power of choosing your focus and outlook for the new year. With their expertise in the industry, Irene and Alyson discuss practical strategies to set attainable goals an…

1
Leading More People with Passion with Devin Dubuc 31:36

1y ago31:36

31:36

“The Money Comes With The Job When You Do The Right Things” In this episode of Loan Officer Team Training, hosted by Irene Duford with special guest Devin Dubuc, the focus is on "Leading More People with Passion." Devin shares his personal journey to mortgage team leadership, highlighting the importance of positivity and the positive impact your ac…

1
‘Tis the Season to Thank Your Clients 6:14

1y ago6:14

6:14

“We’re in business because of the people who give us business.” Irene Duford brings a solo message to any business leader across industries about the opportunity before you in the next month. We’re all in a thankful sort of spirit this time of year, and we need to ensure that our clients and customers know just how much we appreciate their business…

1
Thinking in the Language of Success with Dr. Shad Helmstetter 1:00:43

1y ago1:00:43

1:00:43

“The brain believes the programs it has that are strongest, it doesn’t make any difference whether they’re true or not.” I am passionate about successful self talk and every class I teach has it. Every person I coach learns about it because it is so impactful when we use the language of success. This week I checked off a bucket list item. I had my …

1
Adapt and Overcome with Valerie Saunders 50:11

1y ago50:11

50:11

In this episode, I'm joined by Valerie Saunders, President of NAMB (National Association of Mortgage Brokers). Valerie is a dynamic individual and a self-described "overachieving volunteer". We discuss her own career journey, as well as the many things NAMB offers its members and the industry at large. If you want to attend NAMB Focus 2024 this Jan…

1
They’re Not Just PAST Clients with Irene Duford 12:22

1y ago12:22

12:22

In this solo episode, we discuss contacting your past clients to ensure they’re not JUST past clients, but current and future clients as well as endless sources of referrals. We start discussing the quarterly method and the best ways to frame the conversation. We also discuss the necessity of ASKING for the referral, remember the client is always o…

1
Feel the Fear and Do it Anyway 24:59

1y ago24:59

24:59

“Great Salespeople know that they’re blessing people.” Irene Duford is the guest this week as we share a previously recorded conversation with the hosts of Loan Officer Success, Mike Cardascia and Erica Homefield. We do a deep dive into what coaching looks like for me. We discuss how I coach on things like: the one thing you need to tweak to get mo…

1
Overcoming Fear with Jen Conley 35:44

1+ y ago35:44

35:44

“As I change, people don’t always like my change. But I gotta be okay with that because I want to be better!” Today's guest is a firecracker and I’m excited to have her back on the show. Jen Conley and I met more than a decade ago, and have grown in the business alongside each other. Jen had me on her podcast just as we were launching this one, and…

1
Living in This Season with Adriana Bates 49:50

1+ y ago49:50

49:50

“If something is important to me, it has to be important enough that I prioritize it on my calendar and make it happen.” Adriana Bates is the owner and founder of Clear Mortgage. She’s also a loving wife, mother and a friend I’ve known and coached for years. I’m excited to share her story and insights with you in this episode. We start talking abou…

1
How to Handle Conflict in Today’s Market with Alyson Rixner 39:00

1+ y ago39:00

39:00

“If you go to surgery you certainly don’t want the doctor to be worried about the surgery!” Alyson Rixner is the President of the Orlicki Group, and a good friend who’s got a lot to teach us about process and systems. I’m excited to share her story and insights with you in this episode. We start talking about what your process IS, or should be, tal…

1
Revisiting The Power of a Loan Partner with Kenny Duford 40:22

1+ y ago40:22

40:22

“When you can do things you enjoy doing, you’re going to be happier!” This episode features our first returning guest, Kenny Duford, a Loan Partner for Paul Dolan of the Dolan Mortgage Team. This time our conversation is focused on his career as a Loan Partner, and the impact that position can bring to YOUR business. We start with the decision to M…

1
Turning Rejection into Relationships with Hamilton Lao 52:44

1+ y ago52:44

52:44

Hamilton Lao is the Business Development Rep for Jing’s Mortgage Team, as well as a coaching client and friend of mine. I’m excited to share his story and insights with you in this episode. We start talking about his teaching background, his transition to mortgage and how he learned to build reframe rejections as on-ramps for relationships. If you’…

1
Having the Right Expectations for Your Team 17:16

1+ y ago17:16

17:16

In this solo episode, we discuss the key steps to getting your team aligned with your own expectations. We start talking about our own process and the WOW Service Time expectations, the WOW Standards of Tracking the Loan Process and finish up talking about how revisiting these systems can benefit even a seasoned Loan Team. If you’ve enjoyed this ep…

1
The Process Will Support You with Alyson Rixner 51:05

1+ y ago51:05

51:05

Alyson Rixner is the President of the Orlicki Group, and a good friend who’s got a lot to teach us about process and systems. I’m excited to share her story and insights with you in this episode. We start talking about what your process IS, or should be, talk through how Alyson systematized her own business, and share the simple formula for more sa…

1
Hiring the Right Team is Buying Ink to Print $100 Bills with Carl White 49:52

1+ y ago49:52

49:52

“When you hire the right people, and train them the right way, it’s like buying ink to print $100 bills.” Carl White is the owner and founder of The Mortgage Marketing Animals and The Freedom Club, as well as a good friend and mentor of mine, who’s got a lot to teach us about process and people. I’m excited to share this discussion with you in this…

1
Growth is What It’s All About with Alyson Rixner 1:16:26

1+ y ago1:16:26

1:16:26

“When you make a core change, you want that to impact your life in ALL ways.” Alyson Rixner is the President of the Orlicki Group, and a good friend who’s got a lot to teach us about energy and mindset. I’m excited to share her story and insights with you in this episode. We start by talking about how Alyson is part of a Florida-based business that…

1
“You Really Have to Care To Begin With” with Tom Pessemier 53:24

1+ y ago53:24

53:24

“The best money spent is the money you invest in yourself, I think that helps you be better for other people too!” Tom Pessemier is a friend and an award winning Mortgage Officer residing in Richmond, VA, who’s got a lot to teach us about connections and relationships. I’m excited to share his story and insights with you in this episode. We start b…

1
How “Because I Wanted To” Became Enough with Tyler Osby 1:12:31

1+ y ago1:12:31

1:12:31

”Nothing is as bad or as good as it seems.” Tyler Osby is a friend and a dynamic Mortgage Officer who’s built a HUGE library of client reviews that buoy his online reputation and fuel his business. I’m excited to share his story and insights with you in this episode. We start by talking about how Tyler discovered the Mortgage industry, discuss his …

1
"Same Way Every Time" SWET'ing the Details with Nikki Hampton - Replay 51:13

1+ y ago51:13

51:13

”It’s not just a job, take pride in your work!” Nikki Hampton is a font of information and a firecracker of a person. She and I met when her Loan Officer, Shawn Ireland, sent her for training and we’ve been fast friends since. We start with the importance and power of winning as a team, discuss the steps to keeping a positive mindset and the differ…

1
How to Bring on a New Loan Assistant 19:34

1+ y ago19:34

19:34

“Remember, NOW is the time to build systems and processes!” In this episode, I talk through my own experience bringing on a new Loan Assistant, and how YOU can prepare yourself and your team now for a new addition, instead of waiting until you’re facing a necessary replacement. Our discussion starts with our team’s loss, the holes we found were now…

1
Building Your Team Virtually with Richard Smith 42:11

1+ y ago42:11

42:11

“We don’t want to micromanage but we’ve got to inspect what we expect.” Richard Smith is the Co-Founder of Remote Assistant Scout, a coach, author, speaker and Mortgage Advisor. He’s also a friend and fellow member of Mortgage Marketing Animals. I’m so excited to share his insight and experience with you in this episode. Our discussion starts with …

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