Learn how restoration companies can be ready for an intense hurricane season.Door ISSA

Peace, power, and poetry Kings and Queens, once again it is on!! I have been out here just a livin & now I am back more consistently to share what I've learned, in this past half of year alone. This is a milestone episode because its the 10th one! 🥳 With that being said we are going a little bit deeper and a little more transparent in true Straight…

Listen to the strategies to how a restoration professional can excel and advance in the industry.Door ISSA

Listen and learn about this new industry innovation for water damage restoration field techs.Door ISSA

Listen and learn what it takes to build a benefits package aimed to building a stronger team.Door ISSA

Learn how cleaning or restoration companies can embrace automation and do more with less.Door ISSA

Listen and learn from Nia Pearson, a business-savvy marketing expert sharing the secret sauce of success.Door ISSA

Listen to Kevin Barton with Flagship Facility Services comment on the FTC ban on noncompete clauses.Door ISSA

Do you have a plan to increase customer loyalty? Listen and learn strategies that work.Door ISSA

Spartan Chemical Company is paving the way by partnering cleaning with sustainability.Door ISSA

Listen to what one human resources professional has to say about the recent FTC ban on non-compete clauses.Door ISSA

Listen and learn how rug washing has evolved over the years and what it takes to succeed today.Door ISSA

Learn how sales "coaching" should be viewed as just as important as sales "training."Door ISSA

Listen and learn what it takes to succeed in business and as an entrepreneur.Door ISSA

Learn how you can use compensation as a larger business strategy than simply paying your people well.Door ISSA

Listen and learn how you can empower your sales team by avoiding this one big mistake that everyone seems to make.Door ISSA

Learn how you can tap into the power of podcasting to target customers locally.Door ISSA

Listen to this important podcast version of Straight Talk!, focusing on strategies to improve the air we breathe.Door ISSA

The path to purchase can take many different routes. In this podcast episode of Straight Talk!, learn what sales teams can do to make doing business with them easier on the customer.Door ISSA

All you need to know about ants that get into homes and offices and then wreak havoc that can be expensive to repair.Door ISSA

Ben Looper is the president of the Restoration Industry Association (RIA). In this episode of Straight Talk!, he describes the state of the industry with the RIA right now and what he sees in the near future and beyond. From an uptick in certification to the IICRC partnership and even bringing in younger professionals to the industry, Looper has a …

Ed Cross is an attorney who works closely with the Restoration Industry Association (RIA) and has been diligent with working as a mediator between restoration contractors and the insurance industry. With a focus on customized pricing and overcoming the challenges of restoration pricing software, Cross has been able to bring to the table the constit…

In this episode of Straight Talk!, Jerred Attanasio, the director of building service contractors at Spartan Chemical Company, tells us how you can level up your training efforts with CleanCheck in your company.Door ISSA

In this episode of Take 5 With Cleanfax, Phillip Rosebrook with Partner Business Mentors outlines how important accountability is to success and company growth. Being accountable for our actions is important, as it can foster trust, transparency, and credibility within the organizational and among stakeholders. Accountability ensures that individua…

This special episode is from our guest program, "Unscripted". In this episode of Unscripted, Jeff Cross, media director for ISSA/Cleanfax, interviews The Helios Group's Joseph Hoffman and Leon Walker-Metts to spotlight the benefits of this program and how easy it is for Certified Firms to take advantage of it. The Institute of Inspection, Cleaning,…

Google Business Profiles serve as a vital tool for companies seeking to expand their customer base and enhance profitability. By providing a comprehensive online presence, including business information, reviews, photos, and location details, Google Business Profiles enable companies to significantly increase their visibility to potential customers…

A positive company culture fosters a sense of belonging and purpose among employees, leading to higher levels of engagement and job satisfaction. When employees feel valued and connected to their workplace culture, they are more likely to stay with the company for the long term. Chuck Violand is the founder of Violand Management Associates and has …

Standard Operating Procedures. SOPs. It's a simple concept, yet many companies are missing out and by not taking care of the basics in business means losing out on success and growth. In this episode of Straight Talk!, Dean Mercado, the CEO of Online Marketing Muscle, digs into his favorite top five SOPs that every cleaning company should embrace. …

This special episode is from our guest program, "Unscripted". In this inaugural episode of Unscripted, Jeff Cross, media director for Cleanfax, an ISSA publication, welcomes and interviews Mili Washington, the IICRC Standards Director. She shares insights on how the Standards are developed, how the industry uses them, and more.…

Innova NanoJet Technologies Limited is a Glasgow UK based fast-growing technology and product company at the forefront of innovations. The company develops and commercializes breakthrough platform technologies in ultrasonic and ultra-fine nano-scale droplet sprays - the NanoJet Technologies. Learn more from CT Wang, president of Innova Nanojet, in …

Test to see if your team has what it needs to succeed with this online tool. In this episode of Straight Talk!, Ed Marsh, the founder and principal of Consilium Global Business Advisors, digs into the details of sales enablement and how that can take any organization's sales team to the next level. Connect with Ed Marsh on LinkedIn.…

Becky Kaufold is the manager of government affairs and sustainability at Spartan Chemical Company, and the chair of the Floor Care Products Division with the Household & Commercial Products Association, or HCPA. In this episode of Straight Talk!, she joins Chris Donohue, senior managing consultant at Ramboll, to share tips on proper floor care prac…

There is one issue facing virtually every company in our industry: Finding, onboarding, and keeping good workers. But going beyond that, helping them advance to make a real difference in company culture and growth. Chuck Violand is the founder of Violand Management Associates and has authored a book entitled "Forging Dynasty Businesses: The Competi…

When you have a service to sell, you have a need for someone to buy. In this episode of Straight Talk!, business coach Dean Mercado describes how to revolutionize marketing by diving into the three key stages of the buyer's journey, understanding the mindset of potential clients, and how to use this psychology to grow your company.…

Sales professionals are always looking for strategies that will land them valuable clients. One strategy proven to work but, at the same time, one that some may hesitate to use is entertaining. Not simply taking a client out to lunch but something more strategic. Dave Kahle, the owner of Kahle Way Sales Systems, explains it all in this episode of S…

The details matter, and what your potential clients do in their quest for products and services can give you the information you need to sell to them. Their online activity, how they search, and much more is all available to you in the form of "intent data" In this episode of Straight Talk!, Ed Marsh, the founder and principal of Consilium Global B…

As a cleaning or restoration business owner, what type of marketing strategies do you use? Most likely the traditional methods, all aimed and focused on getting referrals. Have you considered the power of video? In this episode of Take 5 With Cleanfax, business coach and strategist John Clendenning lays out a plan you can easily use for video marke…

When running a business, figuring out how to succeed is an ongoing challenge because with time comes changes. Those changes may be with consumer habits, corrections in the marketplace, or emerging technology. But have you ever focused on recipes for FAILURE in your quest to succeed? You need to know what they are and how to avoid them.…

As we start to see a rapid increase in the use of Artificial Intelligence, or AI, many wonder how to onboard and maximize it to help with various company management tasks. One way AI is becoming useful is by responding to telephone inquiries with AI chatbot technology. Some business owners or managers may be on the sidelines, watching and wondering…

Cockroaches can invade and take over a home or commercial building and cause all kinds of havoc, and it can happen quickly. How they survive and thrive is important to understand when dealing with this type of pest. This topic is a must-watch if you are a facility manager, commercial cleaner, or residential cleaner. In this episode of Straight Talk…

In this episode I am joined by Raquel Carbonari, Brand Activation Director for Essity. We discuss how she got her start in the cleaning industry, International Cleaning Week, the company’s partnership with the Philadelphia Eagles, and the importance of advocating for the industry.

Garret Gray is the President of Protect Insurance Solutions with CoreLogic. In this episode of Straight Talk!, he shares his vision for the restoration industry and how to work together to turn ongoing challenges into solutions for working with insurance companies, bringing both sides together to better serve the insured.…

Most know the reference to David and Goliath and how what seems weak can take on and conquer the strong. The same applies in the world of commercial cleaning and building service contracting. With the right strategies in place, a smaller cleaning company can compete against larger companies and scale their businesses with lucrative contracts. In th…

Learn what Lysol Pro Solutions is doing to help facilities to cope with winter illnesses, including the flu, RSV, and COVID-19. For more information, visit Lysol Pro Solutions.Door ISSA

Chuck Violand is the founder and principal of Violand Management Associates and has authored a book entitled "Forging Dynasty Businesses: The Competitive Edge of Enduring Teams." In this episode of Straight Talk!, Violand digs into the essential elements of building a strong team, based on the first chapter entitled "Making Room for High-Performing…

Hey sugas, peace, power, and poetry Kings and Queens, ayyyyyee we back in this thang!!2023 was a hard on but 2024 we popping our BIG ONE and not downplaying ourselves for nobody and this is just the motivational push you need. So drink ya tea, roll up and two step and get a shot in or two with ya favorite Sopistirachet Spiritualista, the one and on…

Open communication, achievable goal setting, and a positive work environment can help sales professionals meet targets without resorting to punitive measures, ultimately fostering sustainable growth. Dave Kahle, the owner of Kahle Way Sales Systems, explains it all in this episode of Straight Talk! After watching, learn more about how to help your …

If you own, operate, or manage a cleaning company, you value those occasions when a prospective client reaches out to you and asks for a bid or quote for your services. How you respond to a request for proposal (RFP) is critical. And when the time comes around to renegotiate a contract, you do all you can to renew the contract so it is a win/win fo…

In this episode, Cleaning Is Essential is joined by Paul Sarzoza, President & CEO of Verde Clean a cleaning company based out of Phoenix, Arizona. The episode discusses about how he got his business started, how clean the White House is, how he got invited as a special guest to the State of the Union Address with the likes of Bono, and more.…

Bat bugs are similar to bed bugs but differ in how they enter and infest structures. While bed bugs can infest a home or commercial building, such as a hotel, by attaching to people, hiding in luggage, and other transfer methods, bat bugs come in by what their name implies: On bats. In this episode of Straight Talk!, get the pest removal strategies…