Happy Pride! In this episode we talk to Jenni Olsen, Senior Director of the Social Media Safety Program at GLAAD, about their work in promoting LGBTQ safety, privacy, and expression online. We talk about the recently released Social Media Safety Index, which evaluates social media platforms on their LGBTQ-inclusive policies. Some suggestions from t…

This episode is a listener Q&A featuring Cathryn Weems, seasoned Trust & Safety leader. We opened up our inbox to any possible question that anyone had aaaaand it was all about careers and job searching. It’s rough out there, and folks need help! We discuss networking as an introvert, how to market yourself on a resume and in an interview, how to j…

Episode Description: This episode features a discussion on the importance of trust and safety policies in online platforms, between Alice Hunsbger (VP of Trust & Safety and Content Moderation at PartnerHero) and Matt Soeth (Head of Trust & Safety at All Tech is Human and Senior advisor at Tremau). Alice shares her experiences working on policy enfo…

Many of us working at tech companies are having to make moral and ethical decisions when it comes to where we work, what we work on, and what we speak up about. In this episode, we have a conversation with Nadah Feteih around how tech workers (specifically folks working in integrity and trust & safety teams) can speak up about ethical issues at the…

You asked, we answered! It’s a rough time out there in the tech industry as so many people in Trust & Safety are job searching or thinking about their career and what it all means. In this episode, Alice Hunsberger shares her recent job search experience and gives advice on job searching and career development in the Trust and Safety industry. List…

Integrity workers are missing a shared resource where they can easily point to a taxonomy of harms and specific interventions to mitigate those harms. Enter, Grady Ward, a visiting fellow of the Integrity Institute, who discusses how he is creating a Wikipedia for and by integrity workers. In typical Trust in Tech fashion, we also discuss the tensi…

With the Senate Child Safety Hearing on the horizon, we sit down with Vaishnavi, former head of Youth Policy at Meta and chat about the specific problems and current policy landscape regarding child safety. Now, Vaishnavi now works an as advisor to tech companies and policymakers on youth policy issues! Some of the questions answered on today’s sho…

Listen to this episode to learn how to stay safe as an Integrity worker Links: - Tall Poppy (available through employers only at the moment) - DeleteMe - PEN America Online Harassment Field Manual - Assessing Online Threats - Want a security starter pack? | Surveillance Self-Defense - Yoel Roth on being targeted: Trump Attacked Me. Then Musk Did. I…

Caroline Sinders is a ML design researcher, online harassment expert, and artist. We chat about common dark tech patterns, how to prevent them in your company, a novel way to think about your career and how photography is related to generative AI. Sinders has worked with Facebook, Amnesty International, Intel, IBM Watson, the Wikimedia Foundation, …

Alice and Talha answer some listener question, recap the year, the podcast, and perhaps where they want to take it!Door Integrity Institute

An Introduction to Generative AI In this episode, Alice Hunsberger talks with Numa Dhamani and Maggie Engler, who recently co-authored a book about the power and limitations of AI tools and their impact on society, the economy, and the law.In this conversation, they deep dive into some of the topics in the book, and discuss what writing a book was …

It seems everyday we are pulled in different directions on social media. However, what we are feeling seldom resonates. Enter David Jay! A master in building movements including leading it for the Center Humane Technology. In this episode, we will learn precisely how to build a movement, and why communities are perpetually underfunded. David Jay is…

Elections matter, and history has demonstrated online platforms will find themselves grappling with these challenges whether they want to be or not. The two key questions facing online platforms now, as they stare down the tsunami of global elections heading their way, are: Have they initiated an internal elections integrity program? And if so, how…

Alice Hunsberger talks to Heather Grunkemeier again, this time covering Heather’s solution for dealing with creeps at Rover from a policy and operational lens, measuring trust, and what it’s been like for her to strike out on her own as a consultant. Also check out our first episode with Heather, How to Find Your Place in Trust & Safety: A Story of…

Alice Hunsberger talks to Heather Grunkemeier (former Program Owner of Trust & Safety at Rover, and current owner of consultancy firm Twinkle LLC) and discusses how Heather finally broke into the field of Trust & Safety after years of trying, what it was actually like for her, and what her advice is for other people in the midst of career pivots. W…

On today's episode, our host Talha Baig is joined by guest James Alexander to discuss all things AI liability. The episode begins with a discussion on liability legislation, as well as some of the unique situations that copyright law has created. Later in the episode, the conversation shifts to James's experience as the first member of Wikipedia's …

On today's episode, our host Talha Baig is joined by guest David Harris, who has been writing about Llama since the initial leak. The two of them begin by discussing all things Llama, from the leak to the open-sourcing of Llama 2. Later in the episode, they dive deeper into policy ideas seeking to improve AI safety and ethics. Show Links: David’s G…

What can companies do to support the LGBTQ+ community during this pride season, beyond slapping a rainbow logo on everything? Integrity Institute members Alex Leavitt and Alice Hunsberger discuss the state of LGBTQ+ safety online and off, how the queer community is unique and faces disproportionate risks, and what are some concrete actions that pla…

The acquisition of Twitter broke, well, Twitter. Around 90% of the workforce left the company leaving shells of former teams to handle the same responsibility. Today, we welcome two guests from Twitter’s civic integrity team. We welcome new guest Rebecca Thein. Rebecca, was a senior engineering technical program manager for Twitter’s Information In…

This episode is a bit different – instead of getting deep into the weeds with a guest, we’re starting from the beginning. Our guest today, Pearlé Nwaezeigwe, aka the Yoncé of Tech Policy, chats with me about Tech Policy 101. I get a lot of questions from people who are fascinated by Trust & Safety and Integrity work in tech, and they want to know –…

It might be May 2023, but it’s never too early to start worrying about elections! 2024 is slated to be the biggest year of elections in platform history. In this episode Katie Harbath and Glenn Ellingson join the show to prepare you for the storm of elections coming in 2024. You may recognize Katie as the inaugural guest of Trust in Tech. Katie is …

We live in a world where platforms influence the digital and real lives of billions of people across the world, perhaps with more influence than many governments. However, the decision making processes around the platform are generally opaque and obscure. This is why today’s guest — Integrity Institute Fellow Brandon Silverman — transitioned to pol…

OpenAI, creators of ChatGPT, join the show! In November 2022, ChatGPT upended the tech (and larger) world with a chatbot that passes not only the Turing test, but the bar exam. In this episode, we talk with Dave Willner and Todor Markov, integrity professionals at OpenAI, about how they make large language models safer for all. Dave Willner is the …

Turkey’s election is only 3 weeks away and, during the recording of this episode, the Turkish regime has detained 150 people including activists, lawyers, and journalists. Gürkan Özturan talks about this context and Turkey’s fraught relationship with the media. Gürkan Özturan is the coordinator of Media Freedom Rapid Response at the European Centre…

Today we are joined by professor and strategy expert Nick Reese, Deputy Director of emerging technology policy at The Department of Homeland Security. He is the Author of the DHS Artificial Intelligence Strategy, The Space Policy, and the Post Quantum Cryptography Roadmap. He’s also DHS’s representative at various interagency Policy Coordination Co…

Arushi Saxena was frustrated by seeing and hearing about misinformation memes in large family WhatsApp groups, so she set out to do something about it. Arushi is the Head of Policy, Partnerships, Product Marketing at DynamoFL, and former Senior Product Marketing Manager at Twitter. She was also a graduate fellow at Berkman Klein Center for Internet…

What is the difference between a Hollywood actor and a trust and safety professional? Not much! In this episode Talha Baig, an ML Engineer, interviews Hallie Stern on how Hollywood actors game the algorithm, and how the mass surveillance ecosystem incentives niche targeting which leads to the spread of misinformation. Hallie is a former Hollywood a…

Bias exists all around us, and unfortunately it is present in the technologies we use today. Today we are joined by Professor Meredith Broussard, a data journalism professor at NYU, and research director at the NYU Alliance for Public Interest Technology. She is the author of a new book More Than A Glitch: Confronting Race, gender, and Ability Bias…

Transparency is at the forefront of the discourse today with Tik Tok CEO Shou Zi Chew testifying in front of congress and GPT4 releasing a system card. Nima Mozhgani, an expert in transparency reports and Talha Baig, a former Content Moderation Engineer, discuss one of the mechanisms of transparency – transparency reports: what they are, and how th…

Deepfakes have gained steam on video platforms including Tik Tok and Reels. For example, we hear Obama, Trump and Biden ranking their favorite rappers and even playing dungeons and dragons. Does this technology have potential harmful effects? This episode features Claire Boine, an expert in AI law, in conversation with Integrity Institute member Ta…

This episode features Jason Steinhauer, author of "History Disrupted: How Social Media and the World Wide Web Have Changed the Past", and Integrity Institute member Theodora Skeadas, public policy professional with 10 years of experience at the intersection of technology, society, and safety. Theo has worked in Twitter, Booz Allen Hamilton, and is …

Welcome to the Trust in Tech podcast, a project by the Integrity Institute — a community driven think tank which advances the theory and practice of protecting the social internet, powered by our community of integrity professionals. In this episode, Institute member Talha Baig is in conversation with Tom Thorley of the Global Internet Forum to Cou…

Welcome to the Trust in Tech podcast, a project by the Integrity Institute — a community driven think tank which advances the theory and practice of protecting the social internet, powered by our community of integrity professionals. In this episode, Institute co-founder Jeff Allen and Institute member Derek Slater discuss the Creative Commons stat…

Welcome to the Trust in Tech podcast, a project by the Integrity Institute — a community driven think tank which advances the theory and practice of protecting the social internet, powered by our community of integrity professionals. In this episode, two Trust & Safety leaders discuss what it’s really like to build teams at small companies. We disc…

Welcome to the Trust in Tech podcast, a project by the Integrity Institute — a community driven think tank which advances the theory and practice of protecting the social internet, powered by our community of integrity professionals. In this episode, Integrity Institute member Lauren Wagner and fellow Karan Lala discuss Meta’s cross-check program a…

Welcome to the Trust in Tech podcast, a project by the Integrity Institute — a community driven think tank which advances the theory and practice of protecting the social internet, powered by our community of integrity professionals. In this sixth episode, Integrity Institute member Alice Hunsberger and Community Advisor Cassandra Marketos discuss …

In this fifth episode, Integrity Institute members Talha Baig and Lizzy Donahue talk Integrity in the metaverse. The conversation ranges from defining what the metaverse is to discussing whether it should even exist! We also discuss other fun topics, such as: integrity issues with augmented reality and dating in the metaverse. Lizzy is an experienc…

In this third episode, Integrity Institute member Alice Hunsberger talks with Institute cofounders Sahar Massachi and Jeff Allen about the issues around integrity in tech and why the Integrity Institute was founded, how to define integrity work, and why integrity teams are the true long-term growth teams of tech companies. We have a bit of a deep d…

In this third episode, Integrity Institute member Alice Hunsberger talks with Institute cofounders Sahar Massachi and Jeff Allen about the issues around integrity in tech and why the Integrity Institute was founded, how to define integrity work, and why integrity teams are the true long-term growth teams of tech companies. We have a bit of a deep d…

Integrity Institute members Alice Hunsberger and Zara Perumal talk about mis- and disinformation: how to recognize it and how to contextualize it, both individually and at scale. Trust in Tech is hosted by Alice Hunsberger, and produced by Talha Baig. Edited by Alice Hunsberger. Music by Jao Shen. Special thanks to Sahar Massachi and C assandra Mar…

Welcome to the Trust in Tech podcast, a project by the Integrity Institute — a community driven think tank which advances the theory and practice of protecting the social internet, powered by our community of integrity professionals. In this first episode, Integrity Institute members Alice Hunsberger and Katie Harbath talk on the eve of the US midt…