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Agency Nation Radio Podcast Fireside chat with with host Heath Shearon and his guests Sydney Hedberg of Marsh McClennan and Isabelle Repinski of Lockton Companies and Marsh about attracting talent to the insurance industry. The insurance industry needs new talent and Sydney & Isabelle will share their thoughts and experience on how agencies need to…
 
In this episode, you will hear from two of the leading experts on insurance fraud. Host George Robertson sits down with Fred Wharton, president of North American Training Group and the International Fraud Training Group, and “Dr. Fraud” himself, Dr. Michael Skiba, vice president of International Counter Fraud Strategies with INFORM. During this dis…
 
Adapted for the podcast from our Elevate Trilogy Data Conference from July, is this exclusive interview being released to the public for the first time. This one features Vertafore CEO Amy Zupon as she sits down with Big "I" president & CEO Bob Rusbuldt in an informal and candid discussion on the data and tech priorities and issues facing the indep…
 
In this episode of Agency Nation Radio, Kevin Brandt of Trusted Choice sits down with Eric Chemi of Team and Total Insurance Solutions to discuss Eric’s interesting background, why he decided to start a scratch agency, and the trials and tribulations of starting and running a small business in the insurance industry. They cover a lot of ground duri…
 
During the pandemic, our guest is a star and millennial agent, Patience Noah, who saw the perfect opportunity to escape the captive insurance world and start her own independent agency. Host Heath Shearon asks Patience about her background in pageants and being crowned as Miss Liberia USA in 2013. She shares how pageants helped her to come out of h…
 
Tune in to this episode of the Agency Nation Radio with guest host Mitch Gibson. Today, Mitch welcomes on Jason Walker, founder, and CEO of Agency Insurtech. Jason is in the industry to change the industry and he says we are all in it together. This interview gets into the topics surrounding the modernization of data and analytics. It’s a conversat…
 
Ask any independent agent if they have heard of IVANS and they will undoubtedly say yes. In fact, most will tell you they have an IVANS account. But if you ask them how IVANS connectivity solutions with carriers, agency management systems, and agencies are headed in the next 12 months and you will often get a blank stare. In this interview between …
 
Agency Nation Radio guest hosts Arleen and Ted Taveras sit down with Matt Bruno, COO of ReSource Pro, to discuss handling crisis management in your business. ReSource Pro was one of the first companies to deal with the coronavirus crisis in China...and has helped insurance firms around the globe improve their business operations and management. Wha…
 
Guests Katlyn Eggar and Ron Berg outline the free resources you can use to build a better strategy for how to deal with cyber attacks. You spend most of your time protecting everyone else, so today's episode is about how to protect yourself and the agency you've worked so hard to build.
 
Host Landon McCarter of Secure Agent Marketing welcomes James Whitley of Senior Life Services who runs a 200-seat call center that sells millions of dollars of insurance premium over the phone! Find out how. They will discuss Whitley's talk time strategy success and ways to make it work for you.
 
Customer Experience: What We’ve Learned. Talk about enthusiasm! This recording with Trevor Bunker will leave you energized about examining your agency’s workflows – to benefit not only the customer but your associates too. Trevor is new to insurance and to Applied Systems as chief customer officer, which is a good thing because he offers some refre…
 
In this episode, Bradley Flowers from Portal Insurance sits down with Steve Mohr from Lightspeed voice to talk about all things insurance technology, things agents need to look for, and where Steve sees the agency channel heading. You don't want to miss this one.Door Agency Nation Radio
 
Nationwide recently completed its transition to a fully independent agent model. Listen as Peter McMurtrie, President, Property & Casualty Commercial Lines at Nationwide, shares what went into that decision and what independent agents can expect to see from Nationwide in 2021. Hosted by our guest podcaster, Jared Bellmund of ALLCHOICE Insurance.…
 
Doug Mohr, Vice President of Industry Relations and Partnerships at Vertafore, shares what their most successful agent customers are doing to keep up with the new normal and what top technology solutions are critical to their success. Hosted by our guest podcaster, Kelly Donahue-Piro of Agency Performance Partners.…
 
Guest podcaster, Scott Howell, talks with SEO & marketing experts, Nyssa Lieder and Viviana Buzo of TrustedChoice.com. They share the insurance consumer shopping trends they are seeing as a result of coronavirus and how agents can shift to boost their presence online.
 
Guest podcaster, Marty Agather, talks with Jeff Hannon, Business Leader National Distribution of Progressive. Jeff shares the latest programs available to stabilize, incentivize and help agents begin to grow their business again. Correction: In this podcast, we mistakenly note that Progressive’s personal auto premium relief program was applied to c…
 
Customer service isn't a differentiator, it's expected. Now more than ever it's about ease of doing business and meeting the customer wherever they are in their journey. That's what we learn when Philip Charles-Pierre, Co-Founder & CEO at Semsee, talks with our guest podcaster, David Carothers.
 
Rick Fox, former agency owner and and current vice president of agency associations and networks at Vertafore, shares the key to an agent's survival during this time where agents are being forced to adopt technology faster than they anticipated. Hosted by our guest podcaster, Joey Giangola of RPS.
 
Meet Michael Furlong, founder and CEO of Indio Technologies. Our guest podcasters, Ted & Arleen Taveras of Spot On Insurance, find out what's on the horizon for this client experience platform after their merger with Applied Systems and Michael gives advice about how to get started in the insurance industry.…
 
What makes people want to listen to an insurance podcast? What are the "Big Three (plus 1)" things that successful agencies focus on? These are just a few of the things we learn when we talk with Chris Cline, National Agency Distribution Leader (and national cycling champ!) of Westfield Insurance.
 
It just means you have more time to make sure you eventually do. It's also possible your job could get a lot easier if you delegate that initial ownership to someone else. Of course, that's likely a risky proposition you might be unwilling to take. If you are, then it might be time to get serious about helping your employees get better at what they…
 
If you have then you know how powerful it can be to see something done first. Then you know exactly what to do to get started and how to follow the path to success. Of course, this path will not only show you where to go it will have people to help along the way. That's when you'll have a chance to figure out exactly what your strengths are and how…
 
There's a good chance you might realize the privilege you have to only work with the people you like. That same luxury is certainly not one afforded to all professions, even still we're often hesitant of at best. That hesitation usually shows itself in the form of generalization that leaves you vulnerable to everything you don't know. However, when…
 
It's amazing what's possible when you have a highly experienced roster of insurance professionals behind you. An ordinary presentation transforms from a solo act into a carefully crafted expert ensemble. However, to make sure it all works you need a strong quarterback holding the whole thing together. That person has to know the perfect moments to …
 
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