Talent Hub Talk is a podcast dedicated to giving you your Salesforce fix, featuring insights and real-life stories from Trailblazers, community leaders and those in the ecosystem with a valuable perspective to share. Talent Hub Talk is a podcast brought to you by Ben Duncombe, Founder of Talent Hub, the Salesforce Recruitment Experts.
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Welcome to the talent hub podcast, where amazing things happen.
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We are two passionate Graduate Recruitment and Development Experts, coming together to share the latest insights and developments for organizations who want to build the best possible graduate programs. Over a series of podcasts, we will share our thoughts and interview people connected to the industry that we feel are shifting the dial; a blend of practitioners, technology visionaries and let's not forget some graduates themselves, so we can truly understand their needs and build programs t ...
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ATC Events & Media brings you the latest conversations in Talent Acquisition and recruitment across Australasia.
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From DJ to Salesforce Marketing Capability Lead and the value of the Golden Triangle Framework with Kei Lee
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In this week’s episode of Talent Hub Talk, Kei Lee shares his journey from DJ to successful Marketing Capability Lead, emphasising the importance of customer satisfaction and effective communication in consulting. He discusses the skills necessary for success, including empathy, care, and capability, and introduces his 'Golden Triangle' framework f…
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Writing The Software Architect's Edge, explaining the seven mission-critical skills needed to become the next tech Superstar, and thoughts on emerging AI with Sebastian Wagner
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In this week’s episode, we welcome back Sebastian Wagner, someone I really love catching up with and always learn a lot from. If you don't know Seb, he is the Founder of FlowRepublic and has coached 77 Salesforce CTAs through their journey from aspiring CTAs to passing the Review Board. Today, Seb shares information on his experience writing The So…
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Summary of the ANZ Salesforce Salary Survey Results 2024
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In today's episode, Ben runs through a summary of our 2024 ANZ Salesforce Salary Survey Results. He interprets the numbers, points out trends, and gives the story behind why some might not be what you'd necessarily expect. Make sure you download your copy from our website so that you have it to hand here: https://talent-hub.com.au/2024-anz-salary-r…
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Naomi Aldred on her journey to leadership, Salesforce in South East Asia, being vulnerable and creating opportunities for the d/Deaf and hard of hearing (HoH) community
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In today's episode, Ben Duncombe is joined by Naomi Aldred, Managing Director @ Accenture and Head of Salesforce Business Group for Southeast Asia. Naomi talks through her early career, and how she found her way into sales and then into the Salesforce ecosystem. She discusses leadership styles, how the Salesforce market has evolved and the increase…
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Analysis of the ANZ Salesforce Market in Q3 2024
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In today’s episode, Ben summarises the third quarter of 2024, the pace of market activity and the speed of hiring processes. He discusses Salesforce job application numbers, which sectors are hiring, which technologies people are excited about, plus what market sentiment is looking like as we head into Q4. You can find more content from us at Talen…
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The journey to CTA and applying concepts from the Review Board going forward with Svet Voloshin
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In today's episode we're joined by Svet Voloshin, Salesforce CTA and Technical Architect for Booz Allen Hamilton in the US. Svet talks through his journey, having started as an accidental Admin after an entrepreneurial venture ended, how moving into Consulting helped him and how he was thrown in at the deep end but was able to quickly progress into…
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The future of Consulting: AI and beyond with Reid Meldrum
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In this week's episode of Talent Hub Talk, Reid Meldrum shares his extensive career journey from corporate roles to becoming a managing director at Sqware Peg, a Salesforce consulting partner. He discusses the challenges and strategies involved in transitioning from corporate to consulting, the importance of cash flow and profitability, and the sig…
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Tips on how to approach a Salesforce job search in the current climate with Ben Duncombe
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In this week’s episode of the Talent Hub Talk, Ben provides insights and tips for those struggling to find a new role in the Salesforce ecosystem. He emphasises the importance of optimising and updating documents and profiles, leveraging existing networks for referrals, taking proactive control of the job search, actively learning and developing sk…
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How businesses need to evolve for the future, and navigate AI to deliver a connected customer experience with Chad Lieberman
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In today's episode we're joined by Chad Lieberman, Founder and CEO of FutureFuture. Chad has been a Salesforce specialist for over 12 years, often working at the forefront of the technology and solving problems with the latest that Salesforce has to offer. Chad talks through some of the biggest challenges he has faced over the years, how he approac…
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Streamlining e-commerce through the use of Salesforce integration with Mikel Lindsaar
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In today's episode, we’re joined by Mikel Lindsaar, CEO and founder of StoreConnect. Mickel talks us through his background and how he came to work in the software space, and we look at where the idea for StoreConnect came from, as Mikel explains the journey from idea to product to customer. Mikel talks through the decision to stop doing implementa…
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A spotlight on Sales Cloud success: Kerry Townsend's journey from Mechanical Engineer to Salesforce expert and author of the Sales Cloud Implementation Handbook
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In today's episode, we’re joined by Kerry Townsend. Kerry is a Salesforce MVP Hall of Famer, organiser of several Salesforce User Groups and community events, and now published author, having released the Salesforce Sales Cloud Implementation Handbook. In the episode, we explore Kerry's background, where the idea for the book came from, and then de…
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In today’s episode, Ben summarises the second quarter of 2024, the pace of market activity and the speed of hiring processes. He discusses Salesforce job application numbers and which specific job titles are being advertised, which sectors are hiring, whether contracts are being extended, plus what market sentiment is looking like as we head into Q…
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A spotlight on CPQ and Salesforce Industries with Michal Komarzynski
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In today's episode, we’re joined by Michal Komarzynski. Michal is the Global Lead for CPQ and Salesforce Industries at IBM, currently based out of Miami. We discussed Michal's background and consulting career to date, specialising in CRM Systems for Telecommunications companies. He shares his experience working in different countries and the cultur…
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Potential red flags for Salesforce hiring managers with Ben Duncombe
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In this week's episode, Ben discusses potential red flags which, over his years of experience working in the Salesforce recruitment space, can often be telltale signs that somebody's experience might need investigating further. He highlights the issue of candidates holding multiple jobs simultaneously and the challenges of detecting this. He also a…
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The ANZ Salesforce Manager's Survey 2024: Insights (PART 2) with Ben Duncombe
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In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 2 focuses on the results from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here: https://talent-hub.com.au/2024-anz-salesforce-market-survey/ In this podcast, listen to Ben's response to the data, what he b…
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The ANZ Salesforce Talent Survey 2024: Insights (PART 1) with Ben Duncombe
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In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 1 focuses on the results from Salesforce professionals, followed by next fortnight, where we bring you insights from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here: https://talent-hub.com.au/2024-anz-sal…
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Transitioning from Developer to Salesforce CTA: A mindset shift and the power of a study group with Vipul Jain
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In today's episode, we’re joined by Vipul Jain, Australia's latest Salesforce Certified Technical Architect, to discuss his early career, what first attracted him to a role in IT and how he came to find the Salesforce ecosystem. He explains how he made the transition from Developer to Architect, and what he learned from moving to Australia. Vipul s…
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Building and launching a product, overcoming challenges during development, and wearing multiple hats as a business owner, with Matt Robison
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In today's episode, we’re joined by Matt Robison. Matt is the founder of Lightbox Logic and the creator of Marketing Cloud Connect Toolbox, which has recently been listed on the Salesforce AppExchange. Matt came back on the show to tell us all about his journey of building the Marketing Cloud Connect Toolbox, where the idea came from, how he approa…
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In today’s episode, we summarise the first quarter of 2024, the pace of market activity and the speed of hiring processes. We discuss Salesforce salaries, the split between contract and permanent opportunities, job application numbers and the number of relevant candidates for Salesforce roles. We look at which specific types of Salesforce partners …
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Creating exceptional user experiences through front-end development in Salesforce with Nikhil Karkra
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In this week’s episode, we’re joined by Nikhil Karkra, who shares his journey as a Front-end Developer in the Salesforce ecosystem. He discusses his education and early career, including his transition to IT and front-end development. Nikhil explains the role of a Front-end Developer in Salesforce and the challenges they face, such as keeping up wi…
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The impact of AI on Salesforce delivery and the role of Consultants in the AI era with Andy Forbes and Joseph Kubon
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In today’s episode, Andy Forbes and Joseph Kubon discuss the impact of AI on Salesforce professionals and the role of consultants in the AI era. They share insights into how they met and their journey of writing a book on AI in 'ChatGPT for Accelerating Salesforce Development', with authors Philip Safir and Francisco Falder. They explain how AI can…
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The career transition from Pediatric ICU Nurse to Salesforce Healthcare Specialist with Eduardo Ferrao
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In today’s episode of Talent Hub Talk, we’re joined by Eduardo Ferrao. Eduardo is a Senior Salesforce Healthcare Consultant and has an incredible story from working as a Pediatric ICU Nurse to transitioning into systems and now delivering Salesforce Health Cloud transformations. It was fascinating to hear more about Eduardo and his journey and how …
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The art of Business Analysis and the Salesforce Business Analyst role with Jennifer Tai
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In today's episode of Talent Hub Talk, we’re delighted to be joined by Jennifer Tai, an experienced senior Salesforce Business Analyst who has been in the Salesforce ecosystem for many years. In this conversation, Jen shares her journey from Computer Engineering to becoming a Business Analyst in the Salesforce ecosystem. She discusses the evolving …
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In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, October to December 2023 as we finish up the calendar year. He touches on job vacancies, which type of Salesforce consultancies he’s seen grow, as well as scale back, and analyzes why this might be. We look at what has been key to hiring successful…
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Talent Hub Talk- Highlights of 2023
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In today's episode, we look back on some of the highlights from 2023. Thank you to all of our awesome listeners and amazing guests, we hope you have enjoyed the episodes as much as we have. Follow us into the new year: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www…
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Becoming one of the earliest Salesforce CTAs in the world and understanding the need for vertical CRMs for regulated industries in the coming years with Sohail Sikora
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This week on the Talent Hub Talk we’re joined by Sohail Sikora, Salesforce CTA and Founder of December Technologies. In the episode, he shares insight into his early career and the 14 years he spent with Salesforce itself. Sohail explains the roles he played in that time, explains his involvement in the foundation of the CTA program, and what his o…
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From Salesforce Consultant to Managing Director at a Global Salesforce Partner, with Matt Chambers
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In today's episode of Talent Hub Talk, we’re joined by Matt Chambers. Matt is a Managing Director, leading the ANZ Salesforce Business Unit for a global professional services organisation. During the chat, we discuss Matt's journey from Salesforce Consultant in the UK to Managing Director for the ANZ region following a relocation to Australia, and …
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How will Salesforce Flow impact the role of Salesforce Developers and Administrators in the future, and is learning Apex for everyone, with Igor Kudryk
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In today's episode, we’re joined by Igor Kudryk - the Founder of Cloud Prism, which is a business focused on teaching Salesforce Administrators how to code. Igor explains when he first became interested in programming, how he learned to code, and how he found studying Computer Science. Igor initially focused on Java and spent a period working with …
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Jakub Stefaniak on building successful applications for the Salesforce AppExchange
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In today's episode, we welcome back Jakub Stefaniak, Salesforce CTA and now-published author. We discuss Jakub's new book, the Salesforce AppExchange Success Blueprint, and Jakub shares years of knowledge on building successful applications for the Salesforce AppExchange.Door Ben Duncombe: Salesforce, Sales Force, CRM, Data
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Chad Dorshorst on his career journey from Higher Education to becoming a Salesforce Higher Education SME
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In today's episode, we are delighted to be joined by Chad Dorshorst, a Salesforce Higher Education SME and Senior Director for Redpath Consulting. Chad talks through his early career in higher education and how he first came across the Salesforce platform. He shares how the Salesforce platform was able to solve challenges he was facing in his role …
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Summary of the ANZ Salesforce Salary Survey Results 2023
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In today's episode, Ben runs through a summary of our 2023 ANZ Salesforce Salary Survey Results. He interprets the numbers, points out trends, and gives the story behind why some might not be what you'd necessarily expect. Make sure you download your copy from our website so that you have it to hand! We hope you enjoy the episode!…
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In today's episode, Ben runs through the release of our 2023 ANZ Salesforce Salary Survey results. He explains why we first wanted to do a Salesforce salary survey, why it has taken time to get the final results out there, who the results are for, and what you should do with them.Door Ben Duncombe
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Jonathan Fox on transitioning from a military career and a non-technical background, to Salesforce Technical Architect
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In this week’s episode, we’re joined by Jonathan Fox, a Salesforce Technical Architect and Golden Hoodie recipient based in the UK. We discussed how he has found success in the Salesforce ecosystem having transitioned from a career in the military in 2019, and his journey coming from a completely non-technical background. He shares tips and advice …
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Mike Wheeler on the future of the Salesforce Administrator role
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In this week's episode, we're joined by Mike Wheeler, a previous guest who we've invited back to explore how he has seen the Salesforce Administrator role change and develop in the past and how he expects it to change in the future. Mike shares some really interesting thoughts and insight around how he sees the Salesforce platform evolving, how AI …
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Ben Duncombe on if Salesforce contracting could be right for you
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In this week's episode, we cover everything you need to know about Salesforce contracting, how to find and secure opportunities, how to get set up, and how to make yourself marketable.Door Ben Duncombe
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Stephen Church on Salesforce Flows
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In this week's episode, we're joined by Stephen Church, a Salesforce Administrator based out of the US, who we asked to come onto the show because of the content that he puts out regarding Salesforce flow. We explore Stephen's background, how his career got started and how he found his way into the Salesforce ecosystem. Stephen talks about how he c…
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Analysis of the ANZ Salesforce market in Q3 2023
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In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, July to September 2023. He touches on skillsets in demand, Salesforce projects, and how Salesforce salaries are tracking. Our aim is to give some context and commentary as we navigate between the headlines, and as always, we hope you enjoy the epis…
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Julian Joseph on the DevOps space for both technical and non-technical Salesforce professionals
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In this week's episode, we’re joined by Julian Joseph, a lead Salesforce DevOps Engineer. Through the episode, we hear about how Julian found his way into the Salesforce space, initially working as an Administrator before gravitating towards QA and testing roles. Julian explains some of the nuances to Salesforce testing and explains how his passion…
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Ben Duncombe on common Salesforce interview mistakes
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In this week's episode of the Talent Hub Talk, Ben Duncombe explains some of the common interview mistakes he hears Salesforce professionals make and how to avoid them! Are you out of ideas about how to research a company prior to your interview, or unsure whether to refer to what 'we' did or 'I' did in your last project? We have all of the answers…
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Grant Ongstad on ensuring your Salesforce org is optimized to its full potential
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This week on the Talent Hub Talk, we’re joined by Grant Ongstad. Grant is an experienced Salesforce professional based out of Phoenix, Arizona, and he is someone we reached out to having seen his content on LinkedIn. In the episode, we explore Grant's early career, how he came from a non-technical background but found his way into the Salesforce co…
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Michael Aird on effective Salesforce program and team management
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This week we’re joined by Michael Aird, an experienced Salesforce Program leader. Mick talks us through his early career and how he first came to work with the Salesforce platform, we discuss how he moved into consulting and how having a background on the business side of Salesforce projects has helped him. Mick explains his view on how close to th…
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Adrian Vogt and John Arnold on the rise of Salesforce managed services
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In today's episode, we’re joined by Adrian Vogt and John Arnold from MTX Group. Through the episode, we discuss the rise of managed services across the Salesforce ecosystem. We cover who can benefit from managed services, what companies should be aware of, and why internal teams should not fear external managed service partners. You can find both A…
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Kristian Jørgensen on the best approach to ensure Salesforce project success
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In today's episode, we’re joined by Kristian Jørgensen, Salesforce Solution Architect and the author of the Salesforce End-to-End Implementation Handbook. We discuss Kristian's early career and the various roles he held before finding his way into the IT industry and building a Salesforce career. He shares his first exposure to Salesforce, why he d…
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Ben Duncombe on effective questions you could ask for Salesforce job interview success
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In today’s episode of Talent Hub Talk, Ben Duncombe shares some tips around asking questions in your Salesforce interview from a job seeker's perspective. This is your opportunity at the end of an interview or throughout it to ascertain whether this is really the right environment, role, and team for you. They also convey to the hiring manager that…
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Alexander Lapa on living the solo Salesforce consulting and Digital Nomad life
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In today's episode, we are joined by Alexander Lapa, Founder of Dryad Consulting and Salesforce Architect. Alex shares insight into what first attracted him to a flourishing career in IT, before taking two years out to travel the world. We find out why Alex chose to focus on Salesforce and not-for-profits on his return to Canada and how he structur…
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Lars Malmqvist on scaling a business, becoming a CTA and a published author
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In today's episode, we’re joined by Lars Malmqvist, Salesforce CTA, and twice-published author. We cover a breadth of topics in this episode, including his passion for studying, his career through consulting, launching and scaling a Salesforce services business that became a product business, becoming a CTA, writing to Salesforce books, and much, m…
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Analysis of the ANZ Salesforce market in Q2 2023
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In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, April to June 2023. He touches on vacancy volumes, redundancies, job applicant numbers, managed services offerings, and how Salesforce salaries are tracking. Our aim is to give some context and commentary as we navigate between the headlines, and a…
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Sandhya Mangrulkar on becoming a Salesforce CTA as a Presales Architect
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In today’s episode of the Talent Hub Talk, we’re joined by Sandhya Mangrulkar, Senior Manager and Salesforce CTA. Sandhya shares the details of her early career, how she came to work with Salesforce, and what she has seen to be the differences between working both onshore and offshore. She talks through her different Salesforce roles and how she ha…
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Mark Good on the world of Salesforce AI
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In today's episode, we’re joined by Mark Good, AI expert and Founder of AI Force Training. Mark provides fascinating insights into the world of AI and explains how Salesforce professionals are currently using GPT tools and where opportunities exist for future transformation. He talks us through some of the key points from the Salesforce AI Day and …
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Waruna Buwaneka on stepping into an Enterprise Architect role as a Salesforce CTA
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In today's episode, we're joined by Waruna Buwaneka, a Salesforce CTA and Enterprise Architect. Waruna talks us through his education and early career, including his initial exposure to consulting and some of his early lessons. We discuss what Waruna learned from working in a family-run business for several years and how he had a varied and broad r…
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