Beste Referrals podcasts (2025)

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#91 - The Mother of All Days with Tennyson Jacobson 47:08

1d ago47:08

47:08

In this emotional and inspiring episode, Scott sits down with Tennyson Jacobson—author, business owner, and survivor—to unpack her deeply personal memoir, The Mother of All Days. Tennyson shares the harrowing story of a violent home invasion that changed her life forever, and the healing journey that followed. This is about more than trauma—it’s ab…

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Do you REALLY know what drives ORGANIZATIONAL & INDIVIDUAL Trust? Mark Slatin does! 31:21

3d ago31:21

31:21

SUMMARY In this conversation, Joseph Michelli and Mark Slatin explore the intricacies of customer experience (CX) and the pivotal role of trust in building effective relationships between organizations and their customers. Mark shares his journey in establishing Empowered CX and emphasizes the importance of trust as a dynamic and investable asset i…

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Ep #361: “Why won’t my team members just do it…” (The Scenario Series) 14:21

4d ago14:21

14:21

Why do your team members shy away from asking for referrals? It’s not just about the scripts! Join me as I unpack the science behind referrals and share strategies to make the process feel natural and effective. We explore why traditional asking methods often fail and how to shift your approach. Say goodbye to uncomfortable asks and hello to authen…

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391 Why Introverts Are Taking Over the Sales Profession...and What To Do About It! with Michael J Maher and Ashley Harwood 51:43

4d ago51:43

51:43

Title: Why Introverts are Taking Over the Sales Profession...and What To Do About It! Host: Michael J. Maher Guest: Ashley Harwood Description: In this empowering episode of the Referrals Podcast, Michael J. Maher sits down with Ashley Harwood to talk about a surprising trend: introverts are not only surviving but thriving in the world of real esta…

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P221 Rad. Faith - God’s Goodness on Display: Witness a Live Healing 1:32:44

29d ago1:32:44

1:32:44

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#90 - Team Meeting Ideas 16:54

5d ago16:54

16:54

In this solo episode, Scott answers a listener request (shoutout to Ashley Himes!) and dives deep into one of the most underrated growth levers in your business: team meetings. If your meetings feel like a waste of time, this episode will flip that on its head—and give you a blueprint for energizing, efficient, and culture-building gatherings that …

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#89 - Proving Them Wrong: Heart & Hustle with Kari Hargrave 48:11

8d ago48:11

48:11

Kari Hargrave is the definition of grit, creativity, and community. From launching a scratch insurance agency in a town with no stoplights to bagging groceries for free just to meet people, Kari’s story is a masterclass in hustle, heart, and doing things differently. In this conversation, Scott and Kari unpack what it really takes to build a busine…

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Ep #360: “I want to reach out but…” (The Scenario Series) 24:41

11d ago24:41

24:41

In this episode of our scenario series, I tackle a question from a financial advisor who is unsure how to connect with a potential referral source without risking their relationship. We explore the science behind referrals and why asking for them directly can sometimes shut down the very connections we hope to build. I’ll also share strategies to h…

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390 How to Maximize a New Listing - Seller Agent Mastery - with Michael J Maher 1:27:41

12d ago1:27:41

1:27:41

Title: How to Maximize a New Listing (Seller Agent Mastery) with Michael J. Maher Host: Michael J. Maher Description: In this high-impact solo episode, Michael J. Maher reveals how to turn one listing into many opportunities. Inspired by a conversation in the GenGen Facebook group, this training dives deep into the strategies agents can implement i…

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Ep #359: “Why Don’t I Get This From Clients…” (The Scenario Series) 24:42

18d ago24:42

24:42

Welcome to the first episode of our new Scenario Series, where I address real-life questions and situations that you, my listeners, encounter on your referral journey. Have you ever wondered why you’re not receiving referrals from your clients’ friends and colleagues? I’ll break down how to approach this scenario and gather the information you need…

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389 This Mother of 5 Kids Under 7 got 763 Referrals Last Year and She Shares EXACTLY HOW 53:40

18d ago53:40

53:40

Title: This Mother of 5 Kids Under 7 got 763 Referrals Last Year and She Shares EXACTLY HOW Host: Michael J. Maher Guest: Flor De Maria McNally Description: In this inspiring episode, Michael sits down with Flor De Maria McNally, a top-producing Realtor licensed in Ohio, Kentucky, and Indiana who has built her real estate business almost entirely b…

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#88 - Weaponize AI for Your Business with DJ Carroll 45:10

19d ago45:10

45:10

In this electrifying episode, host Scott Grates sits down with Coach DJ Carroll—entrepreneur, speaker, and sales psychology expert—to dive deep into the future of small business, sales, and the explosive power of AI. If you're ready to adapt, grow, and lead in the new world, this episode is your playbook. 🚀 What you’ll learn: Why artificial intelli…

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Ep #358: A Realtor’s Referral Hot Seat 11:48

25d ago11:48

11:48

We’re back with our second hot seat session. Alex is a real estate agent who has been in business for 12 years. After discussing the number of referrals he currently receives, we created a tailored 90-day strategy to help him achieve a significant increase in referrals for his business. If you missed last week’s episode with Christine, an attorney,…

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388 #1 Session from KW Family Reunion: Big Event? Small Event? Doesn’t Matter...Get Referrals! with Michael J Maher and Danny Baron 59:59

25d ago59:59

59:59

Title: #1 Session from KW Family Reunion: Big Event? Small Event? Doesn’t Matter...Get Referrals! Host: Michael J. Maher Guest: Danny Baron, Realtor with Keller Williams, Cincinnati, OH Description: What was the #1 session at Keller Williams Family Reunion this year? You’re listening to it. In this episode, Michael J. Maher welcomes Danny Baron, a …

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#87 - Monetizing Your Network with Joe Mindak 42:28

30d ago42:28

42:28

In this episode, Scott sits down with Joe Mindak, founder of Nolodex, to challenge everything you think you know about referrals, networking, and monetizing your connections. Joe shares his no-BS approach to building a scalable, win-win referral economy—and how you can cash in on your network too. 🔥 What you’ll learn: How to build a new income stre…

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#86 - Freedom Beyond Wealth with Justin Cook 48:08

1M ago48:08

48:08

In this powerful and heartfelt episode, Scott sits down with Justin Cook—insurance pro, coach, real estate investor, devoted dad, and now author of Freedom Beyond Wealth. Justin shares the emotional story that lit his fire for life insurance, the mindset shift that changed his life, and why his definition of wealth goes far beyond money. 🔑 Here’s w…

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Ep #357: An Attorney’s Referral Hot Seat 13:57

1M ago13:57

13:57

In this episode, I revisit a format I haven’t used in a while: hot seats! Christine is a family law and estate planning attorney from Tampa, Florida. She shares her experiences and challenges with generating referrals, and together, we map out a strategic plan to help her unleash a referral explosion in her practice. Mark your calendars! On April 2…

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387 Michael J Maher’s Hall of Fame of Books Part 2 - The Surprises 1:21:48

1M ago1:21:48

1:21:48

Title: Michael J Maher’s Hall of Fame of Books Part 2 – The Surprises Host: Michael J. Maher Description: In Part 2 of his Book Hall of Fame series, Michael J. Maher dives even deeper into the most powerful and influential books that have shaped his business, mindset, and mission. These aren’t just great reads — they are foundational to success in …

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#85 - Creating a Culture of Excellence with Austin O'Bryhim 47:24

1M ago47:24

47:24

In this episode, Scott chats with Wyoming-based agent Austin O’Bryhim — a leader who's shaking things up in all the right ways. From mastering remote team culture to building a brand rooted in community impact, Austin shares his playbook for scaling with integrity. He talks about what it truly means to “help people” in the insurance world, why lead…

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Supercharging Your Culture and Customer Experience 23:17

1M ago23:17

23:17

Hop aboard the Customer Experience Bus with your host, Dr. Joseph Michelli, for an enlightening journey with guest Alan Williams—Managing Director of Service Brand Global and co-author of The 31 Practices, The Values Economy, and Supercharging Customer Experience. In this episode, Alan breaks down how leaders can truly live out their organizational…

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386 Michael J Maher’s Book Hall of Fame Part 1 - The Best of the Best Books from a Library of Thousands 48:39

1M ago48:39

48:39

Door Michael J Maher

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Ep #356: 5 Questions You Should be Asking About Referrals 10:46

1M ago10:46

10:46

Ready to unlock the secrets of referrals? In this episode, I share five essential questions you should be asking about your referral strategy. These questions have the potential to transform the way you approach generating referrals for your business. Plus, I’ve included a bonus question addressing your biggest frustrations with referrals. I want t…

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#84 - Half My Brain, Half My Heart with Lauren Petraglia 42:39

1M ago42:39

42:39

In this episode, host Scott Grates sits down with Lauren Petraglia, a former healthcare worker turned powerhouse online business manager and virtual assistant agency owner. Lauren shares her journey of leaving the government healthcare sector to build a thriving remote business rooted in empathy, efficiency, and aligned values. From escaping burnou…

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#83 - What Sorta Works 9:41

1M ago9:41

9:41

In this solo episode, Scott Grates delivers a thought-provoking message inspired by a piece from Jason Feifer, Editor-in-Chief of Entrepreneur Magazine. Scott explores the idea of things in our lives that “sorta” still work—and why they might be the biggest obstacles holding us back. From beard trimmers to broken systems, this episode challenges li…

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Ep #355: Quick Quarterly Referral Review 21:35

2M ago21:35

21:35

It’s the start of Q2 and time for a quick quarterly referral review. Are you ready? Learn my proven methodology for conducting a quarterly review that can revolutionize your referral process. I’ll explain how to create a simple yet powerful tracking system to monitor your referrals, understand client conversion rates, and assess revenue generation.…

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P220 Rad. Faith - Debunking Christian Misconceptions: What the Bible Really Says 1:23:14

2M ago1:23:14

1:23:14

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Ep #354: Power of Communication & Referrals 30:15

2M ago30:15

30:15

In this episode, I had the pleasure of chatting with Jeni Bukolt, the founder of Haven Creative. Jeni is not only a talented communications professional but also a dedicated member of the Building a Referable Business (BRB) coaching program. Together, we discussed the importance of referrals, the challenges of building a referral strategy, and the …

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385 Success Confessions Michael’s Real Estate BFF Tells All 1:04:04

2M ago1:04:04

1:04:04

Title: Success Confessions: Michael’s Real Estate BFF Tells All Host: Michael J. Maher Guest: Brad Korn Description: In this episode, Michael J. Maher sits down with his longtime friend and real estate expert, Brad Korn. With over 30 years in the business and more than 2,500 homes sold, Brad shares his wisdom on why referrals are the foundation of …

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#82 - Cracking the Client Code with Pamela Dale 53:37

2M ago53:37

53:37

In this episode of Referrals Done Right, host Scott Grates sits down with Pamela Dale, an expert in sales, marketing, and business automation. Pamela shares her unconventional journey, from struggling to get clients to building a thriving digital marketing business with Go High Level. She also dives into resilience, the power of failure, and how to…

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EPISODE 13: The Floor-One-One 1:00:10

2M ago1:00:10

1:00:10

In this episode we sit down with Arnie and Allison Lee, owners of Old Floor 2 New, and we discuss the 411 regarding flooring and how to choose the best flooring and products for your home. From hardwood to tile to linoleum to laminate to luxury vinyl planking - how to choose the best material for your home and what to know about the quality of the …

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The Art of Building Enduring Relationships! 30:35

2M ago30:35

30:35

In this episode of the Customer Experience Bus podcast, Joseph Michelli welcomes Dana Klein, the CEO and founder of Klein Strategies, to explore how brands can build lasting relationships with customers through empathetic engagement and elevated service. Dana shares valuable insights into designing seamless customer journeys, tackling service break…

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Ep #353: The Referral Must Dos (Part 3) 25:16

2M ago25:16

25:16

Do you feel like you're not getting enough referrals or struggling to convert them into clients? It's important to look beyond just the quantity of referrals you receive. If you've been following along, you know we've already covered the essential steps for capturing the correct information and nurturing your existing referral sources. In part thre…

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384 Steal This Formula The Simple Path to a 6-Figure Business with Michael J Maher and Paul Domenech 38:28

2M ago38:28

38:28

Title: Steal This Formula: The Simple Path to a 6-Figure Business Host: Michael J. Maher Guest: Paul Domenech Description: Many real estate agents struggle to reach six figures because they focus on the big picture and overlook the small, consistent actions that lead to success. Instead of chasing every opportunity or burning out, agents should foc…

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#81 - The Climber's Mindset with Ashley Himes 47:24

2M ago47:24

47:24

In this episode of Referrals Done Right, host Scott Grates sits down with powerhouse agency owner Ashley Himes to discuss what it takes to build a thriving business, an unstoppable team, and a referral-based growth engine. Ashley shares her incredible journey—from despising the insurance industry to becoming a leader in it—along with the game-chang…

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383 Your Questions, Michael’s Answers - A Solo Deep Dive into Referrals & Events 46:03

2M ago46:03

46:03

Title: Your Questions, Michael’s Answers: A Solo Deep Dive into Referrals & Events Host: Michael Maher Description: In this special solo episode, Michael Maher answers top questions submitted by the Generosity Generation community. He dives into key referral strategies, the revamped Event Mastery Playbook, and how to network with affluent individua…

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Ep #352: The Referral Must Dos (Part 2) 29:06

2M ago29:06

29:06

As we continue our series on the Referral Must-Dos, this episode focuses on the steps you should take after identifying your referral sources. If you missed last week’s episode about the importance of identification, I highly recommend checking that out first to get the full context. These three must-dos are foundational for creating a successful r…

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#80 - Secrets to Hiring, Leadership & Resilience with Mike Lejeune 40:11

2M ago40:11

40:11

In this episode of Referrals Done Right, Scott Grates sits down with leadership expert, recruiter, and coach Mike Lejeune to discuss the keys to hiring the right people, building resilient teams, and leading with intention. Mike shares insights from his upcoming book Secrets for Hiring Right and decades of experience in recruiting and leadership de…

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Ep #351: The Referral Must Dos (Part 1) 30:46

2M ago30:46

30:46

Join me in this episode as we kick off a new series dedicated to the must-dos for generating referrals effectively. After wrapping up our insightful series on the must-knows about referrals, we shift gears to focus on practical strategies that can transform your referral game. If you've ever felt overwhelmed by the conflicting advice out there abou…

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382 How This Agent Tripled Her Referrals With One Little Strategy with Michael J Maher and Kelsey Clark 51:36

2M ago51:36

51:36

Title: How This Agent Tripled Her Referrals With One Little Strategy Host: Michael J. Maher Guest: Kelsey Clark, REALTOR® and Broker in Charge, The Clark Team – Keller Williams Mountain Partners Description: What if one small shift in your business could triple your referrals? In this episode of Referrals Podcast, Michael J. Maher sits down with Ke…

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EPISODE 12: BRINGING YOUR BRAND TO LIFE THROUGH PRINT MEDIA 45:07

3M ago45:07

45:07

In this episode we sit down with Kevin Goers, the owner of Service Printing Corporation and the "purveyor of fine quality printed materials." In short, Kevin is a commercial printer and his company has been outfitted with the latest print technology to provide their clients the best possible products on the market. Kevin takes us through his journe…

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