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Housekeeping professionals are the key to guest satisfaction in hotels and other hospitality properties. To recognize the hardworking individuals who keep rooms, lobbies and other areas clean, Cintas launched the 2021 Cintas S.H.I.N.E. (Star Housekeepers In a New Era) Award. We get the scoop from Patricia Olinger, Executive Director and Global Bior…
 
Aruba is known as one of the premier vacation destinations and we speak to H the CEO of Aruba Tourism Authority, Ronella Croes, about how they've managed to get their tourism to bounce back post covid. A good thing too since tourism is responsible for about 60% of the country's GDP.Door Checking In with Anthony and Glenn
 
Broadway is back and so are Glenn and Anthony in Times Square. Broadcasting from Broadway in NYC, No Vacancy Live covers the re-opening of Broadway. Times Square Alliance President Tom Harris joins the show to talk about the significance of Broadway shows returning for New York City and the country as a whole.…
 
Harry Sommer, President & CEO of Norwegian Cruise Line, joins to talk about the state of the cruise industry, then shares why people should more confident than ever in cruising. Plus, we talk about important trends affecting this business and lots more.Door Checking In with Anthony and Glenn
 
Are hotels doing everything they can to cater to older guests and older employees? Melissa Batchelor of MBM Consulting, LLC joins the show to talk about how hotels can make sure that they are making themselves available to people of all ages, but first Harry Javer joins to talk about the upcoming Lodging Conference.…
 
Scott Gerber is the architect behind some of the most famous hotel bars in the world. As his newest project opens at the new Arlo in Midtown NYC we talk to Scott about and his team are uniquely positioned to help define hotels for years to come. Plus, we address NYC vaccine mandates, the struggle with labor as benefits stop, the future of bars and …
 
MMGY Global has partnered with the Black Travel Alliance (BTA) and the National Coalition of Black Meeting Professionals (NCBMP) to award 30 financial grants totaling US$70,000 to Black travel organizations and content creators with the goal of increasing awareness about the needs and wants of the Black traveling community.…
 
Greg Mount joins the show to talk about his new venture, Victory Hotel Group. Focusing on finding premier investments in hospitality real estate, Greg tells us what looks for when getting involved with a new deal, along with what his short and long term expectations are for the market.Door Checking In with Anthony and Glenn
 
Jan Freitag from CoStar returns to give us updated numbers on what hoteliers should expect this fall while Andrea Stokes of JD Power reveals what customers are really thinking. Plus, Chris Green, CEO of Chesapeake Hospitality shares how the predictions stack up to what he's seeing at his managed hotels.…
 
Brian Sparacino from Rebel Hospitality joins us to talk about how he is working to improve the important relationship between owners and management companies. How will the hotel experience be reimagined and how is A.I. helping change the overall efficiency in hotels?Door Checking In with Anthony and Glenn
 
Friend of the show Michael Shindler, President of Four Corners Advisors, is back to talk about what the financial landscape is looking like as we recover. Is now the time to buy a hotel? Should you be renovating? He lets us know how he is advising owners regarding the increase in costs to build and renovate properties and how the increase in costs …
 
Tru Global Head Talene Staab shares insights on the brand, what's changed, how it appeals to customers and developers and future expansion plans for the brand.Door Checking In with Anthony and Glenn
 
Phil Hugh, Chief Development Officer - Americas, joins us to update us on how Radisson Hotel Group is fiercely moving ahead into a new era of hotel development and exceeding customer satisfaction. Then, William "Chip" Rogers of American Hotel & Lodging Association shares breaking news regarding EIDL loans geared towards hotel owners!…
 
As part of National Wellness Month Even Hotels takes centerstage to show how they are focused on helping guests keep up with their wellness plans on the go. Julienne Smith(Senior Vice President, Development) and Raul Ortiz(Vice President, Global Marketing & Brand Management, EVEN Hotels) talk about the amazing benefits EVEN has for travelers and ow…
 
Mark Ricketts, President/COO of McNeill Hotels, joins the show to talk about what are some key strategies that helped the company through the pandemic. With the majority of their portfolio being corporate-owned, do they see third-party management agreements being any more or less attractive given the current climate? Plus, some frank and forward th…
 
We start off National Wellness Month talking to Michele McArthur about how she is bringing her passions of hospitality and wellness together by helping to guide people with a L.E.A.N (Lifestyle - Exercise - Attitude -Nutrition) Holistic Healing Approach from inside out. Plus, Ken Patel of EV Everything on bringing together hotel tech, customer serv…
 
Serving the industry as Chairman of the California Hotel & Lodging Association and his company in the role as CEO of Coast Redwood Hospitality, Bijal Patel discusses how the association is fighting, labor issues and more! Plus, Glenn shares his experience in a luxury guest suite at LAX prior to a flight where celebrities go to get away from crowds.…
 
Brian Quinn, Chief Development Officer, and Jordan Langlois, Senior Vice President, Franchise Operations at Sonesta Hotels, share how the Franchise Development team is rolling out its new franchise program to continue leveraging the company's incredible growth.Door Checking In with Anthony and Glenn
 
Live from the Intercontinental Downtown LA we have Elie Maalouf, CEO of IHG America's Region, joining us in person. We talk about what him and his team are doing to help stimulate the recovery for all hotels. We then have Jen Gribble, SVP Global Mainstream Brands, coming on to update us on avid. Atwell Suites, Staybridge Suites, and Candlewood Suit…
 
Phil Cordell, Global Category Head for Hilton Lifestyle, joins the show to talk about Motto by Hilton and Tempo by Hilton. We dive into the difference between the brands, how Hilton is filling the gaps in hospitality, and what has been driving Hilton's impressive growth in the lifestyle sector.Door Checking In with Anthony and Glenn
 
Manny Rappenecker is Vice President & Global Brand Leader, Marriott Hotels & Marriott Executive Apartments at Marriott International. She'll update us on how Marriott continues to help it's hotels out of the pandemic, what the future experience is staying at a Marriott hotel and she'll share some stories about working with Anthony. Oh boy!…
 
Hospitality Expert, Tammy Gillis, joins the show to discuss ways hotels can increase their sales performance and training to drive revenues and retain employees! We will learn about how she drove success for the biggest brands and learn about her new book "Room to Grow: Not Leaving Sales to Change"Door Checking In with Anthony and Glenn
 
Hotel rooms are a perishable commodity. Once the sun rises, That money's lost forever. But what if we told you there's a cool way to monetize those unsold rooms by getting some amazing advertising in return? Say what?! Watch and learn how NOW! Then go to www.innovativetravelmarketing.com and learn more…
 
Beau Benton is President at LBA Hospitality. Today, he shares critical insights as to how management companies operate and find success, a unique development strategy, the normal ebb and flows of property churn and so much more! Hint: People like booze. Watch now!Door Checking In with Anthony and Glenn
 
Founder and chief hospitality strategist of The Vonne Group, Davonne Reaves capitalizes on and focuses on teaching African American’s how to become hotel investors and owners. With a passion for people and pineapples —the premiere symbol for the hospitality industry — Davonne Reaves makes hotel ownership real and relatable through educational train…
 
We're going hyper local today. Well, our hyper local market at least! We've got Kristen Reynolds, CDME, an incredible professional redefining how we market to tourists here on Long Island. Watch and learn for how this DMO, Discover Long Island is changing everything when it comes to how to boost tourism and travel to this region.…
 
We're at HOTEC North America broadcasting live and discussing the huge headache know as the supply chain. We have the CYNTHIA MILOW of Purchasing Management International, LP, Brenda Maddox of The Maddox Company, and Jannet McCray of HPG International!Door Checking In with Anthony and Glenn
 
We have amazing guests ready to discuss the incredible resurgence of Las Vegas, downtown style. We're joined by Holly O’Brien, Vice President of Marketing with the Golden Nugget Las Vegas and Paul McGuire, Chief Marketing Officer with the Fremont Street Experience.Door Checking In with Anthony and Glenn
 
Jorgan Von Steining is President at Paligroup Management, a collection of hotels and residences created with the convictions that neighborhoods, unique experiences, and inspiring places are integral to a life well-traveled. We chat culture, design and forging fundamental guest relationships.Door Checking In with Anthony and Glenn
 
We're at The Langham NYC where we spoke with Managing Director Richard Busierre and Ahmass Fakahany, CEO & Owner of Altamarea Group on what it takes to have a successful hotel and profitable F&B operation that not only makes guests happy but draws in folks from the community. Plus, we learn how they converted three hotel rooms with terraces into an…
 
Industry luminary Harris Rosen of Rosen Hotels & Resorts has saved $450 million or more on health related costs. He returns returns with several of his team members to discuss the company, its commitment to RosenCare and how YOUR company should .do the same thing. Oh yeah, because of this and other things, he doesn't have those labor issues either!…
 
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