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Dear Bri: Community Strategy, Fiascos, and Drama

Bri Leever, Community Consultant, Strategist, and Founder at Ember.

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Welcome to Dear Bri, an advice column for community conundrums, fiascos, and drama! In each episode, host and community strategist Bri Leever brings on a guest community expert to read and advise on an anonymous letter from a real-life community creator in distress. From online community-building mishaps to community engagement tactics, this podcast will help you master the art of community management by providing oh-so-relatable community stories (in a dramatic retelling) while approaching ...
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In this episode, we’re hearing from Hopeful in Houston. Our letter today deals with a community builder who wishes they had better guided their community through diversity, equity, inclusion, and belonging (DEIB). To better help Hopeful in Houston, I invited Jae Washington as my guest expert. She is the perfect person to bring us new insights becau…
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In this episode, we’re hearing from Eager Beaver in Baltimore. Our writer today fell into the age-old myth: build it and they will come. Thankfully, they’ve since switched their mindset and realized that it takes a heck of a lot of consistent marketing to get people in their community and would like some advice. To better help Eager Beaver in Balti…
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In this episode, we’re hearing from Toxic Member in Toronto. Our letter today deals with a toxic community member stirring up trouble to revolt against the community manager. To better help Toxic Member in Toronto, I invited Andrea Middleton **as my guest expert. She is a seasoned veteran of the community space who loves finding paths to productive…
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In this episode, we’re hearing from Constrained in Columbus. Our letter deals with creating a vibrant and engaged community under the pressure of big business goals. To better help Constrained in Columbus, I invited Jelani Memory **as my guest expert. He’s not our typical guest because he doesn't manage or really consider himself a community creato…
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In this episode, the inspiration stems from a late-night LinkedIn DM from a distressed community manager handling a tumultuous Discord community. They felt overwhelmed and discouraged by all the suggestions and criticism constantly comming from community members. To better help Discordant on Discord, I invited Ami Defesche as my guest expert. Ami i…
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In this episode, we’re hearing from Community in a Conundrum. Our letter today deals with the question of where to host a new community. Specifically, as it relates to Slack and all-in-one platforms like Heartbeat. To better help Community in a Conundrum, I invited Noele Flowers **as my guest expert. No one better to talk about whether or not to ho…
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Welcome to The Dear Bri Podcast, an advice column for community conundrums, fiascos, and drama. In this episode, we’re hearing from Frazzled Fairy-Marketing-Godmother. Our letter today comes from someone who clearly has a big heart for their community, but is also really struggling to draw boundaries. To better help Frazzled Fairy-Marketing-Godmoth…
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Welcome to The Dear Bri Podcast, an advice column for community conundrums, fiascos, and drama. In this episode, we’re hearing from Crumbling in Kansas. Our letter today comes from a community manager in the thick of a complete overhaul for the type of community they run. And it has to do with the tension between a cohort-based model and a membersh…
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Welcome to The Dear Bri Podcast, an advice column for community conundrums, fiascos, and drama. In this episode, we’re hearing from Anxious in Atlanta. Our letter today deals with a private networking community. Our letter writer ran a test and now they are wondering how to go from this one-year discovery phase into their launch. To better help Anx…
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Welcome to Dear Bri, an advice column for community strategy, fiascos, and drama. On this podcast, I collect anonymous letters from real-life community creators and bring on an expert from the community space to help you feel a little less alone and a lot less crazy. Should I build my community on Slack? Is membership the way to go? How do I create…
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