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Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
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Outsource Accelerator Podcast with Derek Gallimore
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OA 331: The Economic Condition & Prospects of the Philippines - with Carlo Asuncion - Chief Economist
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/331 Carlo Asuncion Derek Gallimore talks with Ruben Carlo Asuncion, Chief Economist at Union Bank of the Philippines. Experienced in macroeconomic surveillance and monitoring in Asian economies, Carlo has released macroeconomic views on the Phili…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 330: From Call Center Agent to Building a Business of 400 Employees - Virtual Workforce Pro
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/330 Virtual Workforce Professionals Derek Gallimore talks with Leif Brian Margallo, founder and CEO of Virtual Workforce Professionals (VWP). One of the most successful agencies in UpWork, the company offers world-class virtual assistant and tele…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 329: Perspective Of The Outsourcing Employees’ Non-Union Union On Working Conditions
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/329 BPO Industry Employees' Network Derek Gallimore talks with Sarah Prestoza, current vice president of BPO Industry Employees Network (BIEN). BIEN focuses on the current labor issues faced by BPO employees in the Philippines and partners with s…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 328: Turnkey Business Solutions with Big Outsource
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/328 Big Outsource Derek Gallimore talks with Pennard Estrellado of Big Outsource, a BPO company located in San Pablo, Laguna. Big Outsource offers a startup and small business-friendly service for clients looking for a remote extension of their o…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 327: Simplifying Global Employment with Shield GEO Co-Founder, Tim Burgess
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/327 Shield GEO Derek Gallimore talks with Tim Burgess, Director and Co-Founder of Shield GEO. Being a global employer organization, Shield GEO helps companies hire outsourced staffing from another country on their behalf. Remote work and employme…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 326: The Philippines, its Economy and Growth Prospects with Andrew Masigan
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/326 Andrew Masigan Derek Gallimore talks with Andrew Masigan. Andrew is an entrepreneur, economist business, and political columnist for Business World and The Philippine Star. The Philippine economy has seen its rise and struggles before and dur…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 325: The Accent Conversion Technology Set To Revolutionize Call Centers
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/324 Sanas.ai Derek Gallimore interviews Andrés Pérez Soderi of Sanas.ai. Sanas makes a promising breakthrough by creating an accent conversion technology for BPOs and other companies in different industries. Language barrier is one of the common …
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Outsource Accelerator Podcast with Derek Gallimore
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OA 324: Managing productivity in remote organisations with Ryan Fyfe of WorkPuls
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/324 Workpuls Derek Gallimore talks with Ryan Fyfe, Chief Operating Officer of Workpuls and former CEO of Humanity.com. Focusing on employee monitoring, Workpuls helps employers track their employees' activities and provide analytics about an indi…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 323 - The Remote and Distributed Workforce Movement with Laurel Farrer
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/323 Laurel Farrer Derek Gallimore interviews Laurel Farrer, remote work strategist and CEO of Distribute Consulting. They offer advisory services to businesses who would like to transfer to remote work. Laurel is also a contributing writer at For…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 322: The Philippine Startup, Fintech and VC Scene with Leticia Souza
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/322 Uploan.ph In this episode, Derek Gallimore interviews Leticia Souza, Vice President of Finance at Uploan.ph. The company offers payday loans for salaried employees of its partner companies, especially BPOs. Derek and Leticia discuss the envir…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 321 - PH COVID Updates: Vaccine Rollout, New Strains and Economic Recovery
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/321 PSA Philippines Consultancy, Inc. In this episode, Derek Gallimore is joined by Greg Wyatt, Director of Business Intelligence at PSA Philippines Consultancy, Inc. They provide risk consultancy services to businesses of all sizes. Greg first b…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 320: Former DICT Undersecretary on Outsourcing - Mon Ibrahim
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/320 Mon Ibrahim In this episode, Derek Gallimore talks with Mon Ibrahim, former Department of Information and Communications Technology (DICT) Undersecretary on outsourcing. DICT aims to make information technology accessible to Filipinos and bus…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 319: Autonomous Vehicles, AI, Ebooks & Apple - Meet The People Behind The Tech
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/319 Flipside AI Derek Gallimore talks with Anthony De Luna, president and CEO of Flipside AI. Being the data services unit of Flipside Digital Content, the company focuses on training and managing automation and AI needs for their clients. As men…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 318: Data Centers, Data Security and IT Infrastructure for Global Commerce - DataOne Asia
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/318 DataOne Asia Derek Gallimore interviews Cyril Rocke, CEO of DataOne Asia. The leading independent provider of managed technology services in the Philippines, DataOne Asia focuses on providing information technology-as-a-service (ITaaS) to ent…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 317: Explosive Growth of Healthcare Information Management Outsourcing with Jeff Williams of Genfinity
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/317 Genfinity Derek Gallimore talks with Jeff Williams co-founder and CIO of Genfinity and chairman of HIMAP. Having more than a decade of experience, Genfinity provides tailored staffing solutions for the healthcare industry. In this episode, De…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 316: Introducing the ‘Distant Assistant’ with Jaime Jay of Bottleneck
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/316 Bottleneck Distant Assistants Derek Gallimore interviews Jaime Jay, founder of Bottleneck Distant Assistants. Bottleneck offers distant assistant services from the Philippines and caters to clients in the United States. Here, Derek and Jaime …
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Outsource Accelerator Podcast with Derek Gallimore
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OA 315: The Philippines, China, COVID, RCEP and more with Daniel Moss of Bloomberg Opinion
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/315 Bloomberg Opinion In this episode, Derek Gallimore once again talks with Daniel Moss, Bloomberg Opinion columnist covering Asian economies. Bloomberg is a reputable financial, software, data, and media site and is one of the leading news prov…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 314: Ariana Tobin of ProPublica – The call center industry from an investigative journalist's perspective
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/314 ProPublica In this episode, Derek Gallimore talks with Ariana Tobin of ProPublica, an independent news outlet that focuses heavily on investigative journalism. As an engagement reporter and editor, Ariana has focused on technology and problem…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 313: Outsourcing Summit #6: CEO Panel - Outsourcing Deconstructed
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/313 The Outsourcing Summit 2020 - Session 6 This episode features the last part of the six sessions from the Outsourcing Summit 2020, held on the 8th of October. Drek Gallimore is joined by CEOs Marge Aviso of TeleWork PH, Tim Vorbach of EMAPTA, …
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Outsource Accelerator Podcast with Derek Gallimore
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OA 312: Outsourcing Summit #5: EMAPTA: Outsourcing Facility Tour & Interview
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/311 The Outsourcing Summit 2020 - Session 5 This episode features the fifth of six sessions from the Outsourcing Summit 2020, held on the 8th of October. Here, Derek Gallimore tours around EMAPTA Versatile Services, a leading offshore staffing se…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 311: Outsourcing Summit #4: TeleWork PH: Outsourcing Facility Tour & Interviews
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/311 The Outsourcing Summit 2020 - Session 4 This episode features the fourth of six sessions from the Outsourcing Summit 2020, held on the 8th of October. Here, Derek Gallimore takes a tour around TeleWork PH, a premier BPO company that offers de…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 310: Outsourcing Summit #3: CLOUDSTAFF: Outsourcing Facility Tour & Interviews
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/310 The Outsourcing Summit 2020 - Session 3 This episode features the third of six sessions from the Outsourcing Summit 2020, held on the 8th of October. In this session, Derek Gallimore takes a tour around Cloudstaff, one of the leading BPO comp…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 309: Outsourcing Summit Session #2 Expert Panel - Outsourcing Infrastructure & Tools
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/309 The Outsourcing Summit 2020 - Session 2 This episode features the second of six sessions from the Outsourcing Summit 2020, held on the 8th of October. For this session entitled “The technology tools & infrastructure enabling global workforces…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 308: Outsourcing Summit Session #1: Outsourcing Industry Experts
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/308 The Outsourcing Summit 2020 - Session 1 This episode features the first of six sessions from the Outsourcing Summit 2020, held on the 8th of October. In this portion entitled “Outsourcing: a high tech industry poised for global prominence”, D…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 307: Making Informed Outsourcing Decisions - Smarter Software Outsourcing Podcast
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/307 Smarter Software Outsourcing Podcast In this episode, Derek Gallimore guests in Smarter Software Outsourcing Podcast. Hosted by Frederic Joye of Arcanys, Smarter Software Outsourcing is a business's gateway to what goes on inside and outside …
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Outsource Accelerator Podcast with Derek Gallimore
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OA 306: Data privacy in the Philippines: the laws and processes for the outsourcing industry
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/306 Fortun, Narvasa & Salazar Derek Gallimore talks with Walter Robin Go, a partner at Fortun, Narvasa & Salazar Law Firm. Located in Makati, Fortun, Narvasa & Salazar is one of the leading firms in the country that handle several cases relating …
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Outsource Accelerator Podcast with Derek Gallimore
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OA 305: Outsourcing Insights and Career Highlights from an Offshore Operations Manager at Six Eleven
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/305 Six Eleven BPO Derek Gallimore talks with Michael Mogan, operations manager at Six Eleven BPO. Located in Davao City, Six Eleven is one of the leading contact center and lead generation outsourcing company outside of Metro Manila. Michael giv…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 304: PH outsourcing’s leading role in the $150bn gaming industry with Alvin Juban
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/304 Alvin Juban Derek Gallimore talks with Alvin Juban, current president of the Game Development Association of the Philippines (GDAP). A subbranch of IBPAP, GDAP focuses mostly in the video game industry and the companies that develop these. th…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 303: Tech industry updates from Philippine Software Industry Assoc. (PSIA) President, Jonathan De Luzuriaga
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/302 Jonathan De Luzuriaga Derek Gallimore talks with Jonathan De Luzuriaga, CEO of Spring Valley Tech and current President of the Philippine Software Industry Association (PSIA). He has been a guest of the podcast from the previous episodes 211,…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 302: Probe Group’s BPO acquisition spree, with Andrew Hume, CEO
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/302 Probe Group Derek Gallimore talks with Andrew Hume, CEO of Probe Group. The company offers a wide range of outsourced services, from credit and collection, customer support and experience, to knowledge process outsourcing and shared services.…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 301: Recruitment and headhunting in the new normal
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/301 Talent Tree Solutions Derek Gallimore talks with Jerome Sanvictores, founder of Talent Tree Solutions. The company offers personalized and comprehensive human resources solutions for small and large businesses at a convenient cost. Derek and …
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Outsource Accelerator Podcast with Derek Gallimore
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OA 300 - Philippine economy amid pandemic
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/300 PSA Philippines Consultancy This episode, Derek Gallimore talks again with Greg Wyatt, Director of Business Intelligence at PSA Philippines Consultancy, Inc. They provide risk consultancy services to businesses of all sizes. Months after Greg…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 299: Remote work fundamentals for businesses
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/298 Virtual Work Insider Derek Gallimore talks with Sacha Connor, founder and CEO of Virtual Work Insider. The company provides trainings, assistance, and partnerships to make remote work easier for businesses. For almost a decade now, Sacha has …
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Outsource Accelerator Podcast with Derek Gallimore
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OA 298: Building successful teams fast - insights from a Serial Startup HR Director
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/298 Uploan.ph Derek Gallimore interviews Faye Saguid, HR director of Uploan.ph. The company offers payday loans for salaried employees of its partner companies, especially BPOs. Derek and Faye talks about building remote teams in the Philippines.…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 297: US nearshoring vs offshoring with Nearshore Americas' Kirk Laughlin
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/297 Nearshore Americas Derek Gallimore interviews Kirk Laughlin, managing director of Nearshore Americas. Nearshore Americas is the leading correspondent when it comes to nearshoring, particularly in Latin American countries. Last June, their web…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 296: Incorporation and compliance in the Philippines
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/296 Duran & Duran-Schulze Derek Gallimore talks with Marie Christine Duran-Schulze, J.D. of Duran & Duran-Schulze Law Firm. They help businesses get through incorporating in the Philippines through dealing with legal compliance in the country. In…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 295: Philippine innovation with Serial Entrepreneur, RJ Ledesma
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/295 RJ Ledesma Derek Gallimore talks with RJ Ledesma. Tagged as a Man with Many Hats, RJ is a serial entrepreneur, a TV personality, and an award-winning host and author. Being a partner at EnterPH, he is also involved with several micro, small, …
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Outsource Accelerator Podcast with Derek Gallimore
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OA 294: Is remote work the future of work?
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/294 Running Remote Derek Gallimore interviews Egor Borushko, co-founder of Running Remote conferences. Running Remote brings together remote company founders and businesses to learn about managing remote teams and scaling their operations outside…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 293: A Conversation with a BPO Workers' Union leader
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/293 BPO Industry Employees' Network Derek Gallimore interviews Mylene Cabalona, elected president of BPO Industry Employees' Network (BIEN). BIEN focuses on the current labor issues faced by BPO employees in the country. Mylene talks about the si…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 292: Setting up your own operation in the Philippines
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/292 EnterPH Derek Gallimore talks with Rocky Chan, president and co-founder of EnterPH. The company offers consultancy services to foreign businesses that want to venture in the Philippines. Rocky shares some tips and advice on setting up busines…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 291: Challenges and solutions in working remotely
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/291 Cloudstaff Modern Workforce Derek Gallimore interviews Lloyd Ernst of Cloudstaff Modern Workforce. Established in 2005, the company currently has over 2,500 seats providing offshore services for clients in the West. Lloyd shares their experie…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 290: People and process management through outsourcing
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/290 Connext Global Solutions Derek Gallimore talks with Tim Mobley, president of Connext Global Solutions. The company provides 24/7 staffing, specialised BPO, and call center solutions to healthcare and real estate businesses in the US. Tim shar…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 289: Outsourcing in the new normal
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/289 MVP Asia Pacific Derek Gallimore talks with Clint Luna, CEO and co-founder, and Chad Chambers, general manager in the Philippines, of MVP Asia Pacific. They help businesses in across the globe to expand and save costs by providing offshore st…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 288: The importance of BCPs during disruptions
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/288 Lockforce Consultancy International Derek Gallimore interviews Matthew Jones, director audit and compliance at Lockforce Consultancy International. Lockfforce helps businesses in terms of emergency management, business continuity planning, an…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 287: Remote work adjustments for BPO companies
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/287 Offshore Business Processing - OBP Derek Gallimore interviews Maryann Farrugia, founder and managing director of OBP. The company provides co-managed back office, marketing, and IT solutions to businesses in freight forwarding, logistics, man…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 286: Effective people management amid COVID-19
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/286 Payoneer Derek Gallimore interviews Eileen Borromeo, head of Marketing for Payoneer South East Asia, a brand strategist, and creative entrepreneur. Amid the ongoing pandemic, Payoneer continues to help businesses get back up on their feet by …
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Outsource Accelerator Podcast with Derek Gallimore
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OA 285: Current status of Philippine BPO offices amid COVID-19 from Santos Knight Frank
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/285 Santos Knight Frank Derek Gallimore talks again with Morgan McGilvray, Senior Director of Occupier Services & Commercial Agency of Santos Knight Frank. They help businesses of all sizes and sectors look for an office suitable for their operat…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 284: The role of outsourcing in recession with Daniel Moss of Bloomberg
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/284 Bloomberg Derek Gallimore interviews Daniel Moss, Bloomberg Opinion columnist covering Asian economies. Bloomberg is a reputable financial, software, data, and media site and is one of the leading news providers across the globe. On April 2, …
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Outsource Accelerator Podcast with Derek Gallimore
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OA 283: How businesses can recover from COVID-19
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/283 Outsource Accelerator In this episode, Derek Gallimore reads an article from The Source entitled "COVID-19 Business Recovery Plan". The Source is the educational page of Outsource Accelerator that stores thousands of materials to learn more a…
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Outsource Accelerator Podcast with Derek Gallimore
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OA 282: Work from home pros and cons
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/282 Outsource Accelerator In this episode, Derek Gallimore talks with Arnold San Miguel, head of operations and a key player of Outsource Accelerator. Arnold has been invited on an earlier episode of the podcast. In light of the COVID-19 pandemic…
